2016 SUBARU OUTBACK Complaints

WHILE SITTING STILL AT A RED LIGHT WITH MY FOOT ON THE BRAKE AND THE GEAR IN DRIVE, THE CAR WILL SUDDENLY LURCH FORWARD SEVERAL FEET. IT HAPPENS WITH SUCH FORCE THAT IT FEELS LIKE I WAS REAR-ENDED. THIS HAS HAPPENED OCCASIONALLY SINCE I PURCHASED THE CAR IN JANUARY 2016. ALWAYS WHEN AT A FULL STOP ON FLAT AND SLOPED SURFACES. AT FIRST I THOUGHT IT ONLY HAPPENED WHEN THE AC WAS ON, BUT IT HAS HAPPENED WITH THE AC OFF. *TR

BATTERY DIED AFTER DRIVING 10 MILES AND PARKING FOR AN HOUR. COULDN'T MOVE SHIFT LEVER OR RELEASE ELECTRONIC PARKING BRAKE. SOMEONE FINALLY JUMPED THE CAR FOR ME Y AND I IMMEDIATELY BOUGHT A NEW BATTERY (BATTERY $151.19 AND JUMPER CABLES 26.99 AT PEPBOYS, DBPOWER JUMPSTARTER 74.59 AT AMAZON). 3 MONTHS LATER THE SAME THING HAPPENED AFTER BEING IN THE GARAGE OVERNIGHT. NO LIGHTS WERE LEFT ON OR ANY OBVIOUS SOURCE OF ELECTRICAL DRAIN. I COULD HAVE BEEN STRANDED SOMEWHERE. *TR

THE STARLINK INFOTAINMENT SYSTEM IN THE OUTBACK AFFECTS IPHONE MAPPING WHEN CONNECTED TO THE CAR'S USB SLOTS. THE MAPS GO HAYWIRE, ALWAYS POINTING THE WRONG DIRECCION, REROUTING CONSISTENTLY, RESULTING IN VERY DANGEROUS ROUTING. THIS ISSUE HAS BEEN PRESENT SINCE DAY ONE. I HAD TO STOP CONNECTING THE IPHONE TO THE USB SLOTS WHEN DRIVING SO I CAN USE APPS LIKE GOOGLE MAPS AND APPLE MAPS. THIS IS A KNOW ISSUE WITH THE FIRST GENERATION OF STARLINK INFOTAINMENT. IT ONLY HAPPENS WHEN I CONNECT THE IPHONE TO THE OUTBACK AND NOT TO ANY OTHER MODEL. *TR

EXPERIENCED REPEATED DEAD BATTERY AFTER NOT USING THE CAR FOR A WEEK. FIRST I THOUGHT I WAS LEAVING LIGHTS ON OR A DOOR OPEN, SO I WOULD CALL ROADSIDE ASSISTANCE TO GET A JUMP, BUT THE PROBLEM STARTED GETTING WORSE. ON THE THIRD YEAR OF OWNERSHIP, AFTER ONE OR TWO DAYS OF NOT USING THE CAR, THE BATTERY WAS COMPLETELY DEAD. GETTING LATE TO WORK AND MEETINGS JUST BECAME UNSUSTAINABLE. THE CAR IS ALWAYS GARAGE KEPT. I ALWAYS MAKE SURE TO TURN OFF EVERYTHING. I PREVIOUSLY OWNED A TOYOTA COROLLA FROM 1998 AND FOR THE 12 YEARS OF OWNERSHIP ONLY EXPERIENCED A DEAD BATTERY ONCE. *TR

CAR WAS PURCHASED BRAND NEW IN MARCH 2016. BATTERY DIED AUGUST 12, 2017 DURING A TRIP FROM HOUSTON, TEXAS TO NEBRASKA WHILE SITTING/EATING AT A SONIC DRIVE-IN IN EDMOND, OKLAHOMA. MANUFACTURER REIMBURSED ME FOR REPLACEMENT BATTERY COST WHICH I PURCHASED FROM WALMART WHILE ON AN OUT-OF-TOWN TRIP. SINCE IT WAS SATURDAY AFTERNOON THE CLOSEST DEALERSHIP SERVICE DEPARTMENT WAS CLOSED. THE REPLACED BATTERY THEN DIED IN FEBRUARY 2020 AND I REPLACED IT MYSELF WITH AN AGM STYLE BATTERY. *TR

TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE WINDSHIELD CRACKED WITHOUT IMPACT. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED AT PEACOCK SUBARU HILTON HEAD (111 DRIVERS WAY SUITE A, HARDEEVILLE, SC 29927) FOR A CRACKED WINDSHIELD. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT THE WINDSHIELD NEEDED TO BE REPLACED HOWEVER, NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE WINDSHIELD WAS NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,688.

THE BATTERY ON OUR 2016 SUBARU OUTBACK KEEPS DISCHARGING AND CAR WON'T START. IT IS IN THE GARAGE. DROVE IT TO THE STORE YESTERDAY. BOUGHT A NEW BATTERY 4 MONTHS AGO, HAS HAPPENED 5 TIMES IN 6 MONTHS.

IRREGULAR BATTERY AND ELECTRIC ISSUES. WHEN CAR WAS 3-1/2 YEARS OLD WE DROVE 2 HIGHWAY HOURS FOR A MEETING. AFTER THE MEETING (WHILE STILL IN THE PARKING LOT) THE CAR WAS DEAD. WE JUMPED IT WERE DRIVING TOWARD A NEARBY SUBARU DEALERSHIP. THE CAR ACTED IRREGULAR ON THE HIGHWAY. IT HAD LIMITED POWER AND WAS LURCHING. WE LIMPED INTO THE SUBARU DEALERSHIP ABOUT 20 MILES AWAY. THEY COULDN'T FIND OR DIAGNOSE AN ISSUE. BUT, EVENTUALLY RE-CHARGED THE BATTERY AND IT HELD. AT AGE 4, THE CAR DIED IN MY DRIVEWAY. WE JUMPED IT AND THE CHARGE HELD. THE DRIVER SIDE CONTROLS CAN NO LONGER OPEN THE FRONT PASSENGER SIDE WINDOW.

BATTERY FAILS REGULARLY CAUSING COMPLETE STOP. ELECTRIC SYSTEM TO WINDOWS, ESPECIALLY PASSENGER WINDOW, FAILS WITHOUT ANY KNOWN REASON

SINCE VEHICLE WAS PURCHASED, THE VEHICLE'S BATTERY DOES NOT REMAIN CHARGED IF THE CAR IS NOT STARTED FOR A PERIOD LONGER THAN TWO DAYS. THE VEHICLE IS ONLY FOUR YEARS OLD WITH 50,000 MILES AND THE BATTERY HAS BEEN REPLACED THREE TIMES. THIS HAS CAUSED THE VEHICLE OWNER TO BE STRANDED WHILE AWAY FROM HOME, WHICH COULD HAVE LED TO UNSAFE CONDITIONS.