2010 SUBARU OUTBACK Complaints

Outback started jerking forward with an increase in RPMs and noise from engine. Malfunction was very alarming and could result in a traffic accident...especially at higher speeds and in traffic. No warning lamps/messages indicated from vehicle. Took vehicle to Subaru dealership and rode with mechanic. Was told by dealership that a new CVT (transmission) is needed at a quoted cost of $9,000+ (with only 110k miles on the vehicle). Found that a warranty extension was offered by Subaru (2017 CVT Warranty Extension Bulletin Number 16-107-17R) for customer complaints about this issue but not a recall. Contacted Subaru of America. Subaru of America offered minimal assistance and would not honor the extended warranty due to just falling outside of extended warranty period (due to driving fewer-than-average miles per year).

The contact owns a 2010 Subaru Outback. The contact stated that while coming to a complete stop, the vehicle inadvertently lost motive power. Additionally, the vehicle would make abnormal sounds and the gear shift indicator light would disappear from the instrument cluster. The vehicle was taken to the dealer, but the dealer could not duplicate the failure. The vehicle was taken to four independent mechanics. The last mechanic diagnosed that the failure was related to NHTSA Campaign Number: 19V297000 (Electrical System) however, the VIN was not included in the recall. The vehicle was not repaired and remained with the independent mechanic. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 100,000.

CVT was given a warranty extension. Subaru is aware that this is a KNOWN issue, otherwise they would not have given a warranty extension. A loud squealing occurs and a the RPMs increase when driving. This occurs in slower speed areas as well as on the highway. This is a dangerous problem as the transmission could give out while driving on the highway or interstate. The driver would then be forced to slow to a lower mph and possibly cause an accident. Since this is a known problem with this year, a recall should be given for Subaru to repair this CVT problem in all models. At the very least, if a person calls in to have this problem resolved, they should repair the problem since it's a known issue.

Failure of rear hydraulic braking system (brake lines) due to corrosion. Steady loss of fluid due to corrosion around the double brake line union underneath rear passenger side. Plastic cover prevents corrosion issues from being spotted prior to it becoming a catastrophic failure. Vehicle has been inspected by a service center. The "brake" warning lamp illuminated in the dash to alert the drivers of a possible problem, but a significant amount of fluid was lost.

Purchased used Subaru 10/28/2021. While driving on highway the engine is running and trying to brake at the same time. Its frightening, It seems like the vehicle will stop at highway speed and my family & myself could be injured if not killed. I am taking my newly purchased vehicle for the second time to Post Oak Acura, Tulsa, Oklahoma 74145. Researched on my own the signs of highway driving & the engine attempted to stop. Many complaints located on line with with the final diagnosis of a "faulty failing torque convertor".

Subframe or cradle Subaru OEM # 50527AJ01A is a vital safety component (see dealer's written comments below) and as designed and installed completely supports the weight of the engine and transmission - rust and corrosion per mechanics at 3 different garages (Mickey's, Weber, Ganley Subaru) advised vehicle is unsafe to drive due to subframe corrosion and imminent failure. Corrosion of sub frame and its welds are very extreme for low mileage 102,000 Quoting Ganley Subaru dealer in North Olmsted, Ohio in writing (vehicle originally purchase there by me the current owner): "A damaged sub frame puts everyone in the vehicle at risk. During a collision the subframe is responsible for absorbing and evenly distributing the forces from impact. If damaged the sub frame cannot distribute the impact causing a complete collapse of the vehicle." I called Subaru customer service/advocacy department on October 22, 2021 and was told there were no recalls or warranty on this part and I would bear the complete cost of repair and replacement almost $5,000.00 for subframe and steering rack and pinion. I have pictures and video's I also have requested the dealer return the subframe to me after repair and replacement. Picture attached is just one small length of the subframe the entire length of which on both the driver and passenger sides and on both sides of the frame show complete failure due to corrosion

Total engine failure at just 75k miles. Barely driven, maintenance schedule always kept up to date, out of nowhere engine stopped and I was told the oil was completely empty. They were unable to resolve by adding oil. Also, transmission light has been on for 3+ years. Have been told by every repair shop who has checked this that it’s just a glitch in the electrical system and the transmission is fine. A few weeks prior to engine failure, the car began to have trouble accelerating and made a sort of “race car” sound. Barely could go past 40 mph without slamming on gas. Finally, doors have randomly decided to stop locking and unlocking while using key fob. Batteries have been replaced. Some doors work, some do not (namely, the driver side door). Other misc electrical issues like USB failure.

We experienced a steering failure which could have led to a very serious accident. Returning on a freeway after purchasing groceries we heard a kind of rattle rhat seemed to come from behind the hub of the steering wheel. We made it home but as we pulled into our driveway the steering failed completely. The steering wheel spun around like a pinwheel, no resistance whatsoever and absolutely no effect on the car’s steering. If this had happened on the freeway I hate to think what might have happened. The car had to be towed to the local Subaru dealer where it took 17 days to repair the vehicle. We were lucky. It could well have been a disaster.

The abs system failed at 117K miles and rendered the ABS inoperative. The Electronic parking brake recall could not be completed because of this. We were quoted $1600 to replace the abs pump and computer so that the recall could be completed. The vehicle was dangerously difficult to stop and almost caused a crash.

We have a engine stalling problem on a 2010 Subaru outback when braking it is a known problem with the transmission failing and Subaru extended a warrantee to 100,000 miles or 10 years but did not notify owners. Now at 110000 miles we are having similar problems. I don't think we should be penalized for driving less miles per year but have same issue. They admitted a problem but refuse to cover it.