2017 SUBARU OUTBACK Complaints

BATTERY DIED LESS THAN 2 YEARS OLD. CAR WAS PARKED FOR ABOUT A WEEK AND WHEN I TRIED TO START IT IT WOULD NOT TURN OVER. TOOK TO DEALER AND THEY SAID THE BATTERY WAS DEAD.

I HAVE REPLACED THE BATTERY TWICE ON MY OWN SINCE I WAS TOLD THEY AREN'T COVERED UNDER WARRANTY. THE BATTERIES DISCHARGE ON THEIR OWN WHEN THE CAR IS PARKED. I HAVE TO USE A BATTERY CHARGER ALL THE TIME OR THE BATTERY IS DEAD WHEN I TRY TO START THE CAR. I PUT THE LAST BATTERY IN AROUND AUG 2020.

DURING FIRST 3 YEARS OF OWNERSHIP OUR NEW CAR HAS FAILED TO START MANY TIMES AND EMERGENCY SERVICE CALLED TO JUMP START VEHICLE AS BATTERY WAS DISCHARGED AFTER POWER TRUNK OPENED WITHOUT ANY ACTIVATION WHILE PARKED IN OUR GARAGE. BATTERY DISCHARGED SEVERAL TIMES WITHOUT TRUNK ACTIVITY, SIMPLY PARKED OVERNIGHT IN OUR GARAGE WITH EVERYTHING ELECTRICAL CHECKED AND TURNED OFF. DEALER REPLACED BATTERY 4/20. BATTERY DISCHARGED AGAIN A COUPLE OF WEEKS AGO (3/06/2021) WHILE HAVING TRUNK OPEN TO CLEAN INSIDE OF CAR. VERY CONCERNED AS TO BEING STRANDED AGAIN DUE TO SAFETY..

VEHICLE'S BATTERY WENT DEAD AT ABOUT 22,283 MILES IN JAN OF 2020. BATTERY WOULD KEEP DYING EVEN AFTER PROPER JUMPING. VEHICLE WAS BROUGHT IN TO DEALERSHIP. DEALERSHIP ADVISED OF SOFTWARE ISSUE DRAINING THE BATTERY. I WAS ADVISED THAT THEY DID AN UPDATE AND REPLACED BATTERY. A YEAR LATER, VEHICLE IS HAVING BATTERY ISSUES AGAIN (BATTERY KEPT DYING- MULTIPLE TIMES- EVEN AFTER DRIVING TO TRY TO "CHARGE" BATTERY). VEHICLE WAS BROUGHT INTO DEALERSHIP IN FEB 2021 AT 23,560 MILES. DIFFERENT STATEMENTS WERE MADE BY DEALERSHIP. I WAS TOLD THERE WAS AN ISSUE WITH THE VEHICLE ELECTRICAL SYSTEM NEEDING MORE POWER THAN THE BATTERY COULD PROVIDE. I WAS TOLD THEY HAD A SOLUTION, A BIGGER BATTERY. WHEN I PICKED UP MY CAR THEY JUST SWAPPED OUT THE BATTERY WITH THE SAME SIZE BATTERY. THEY DIDN'T TELL ME (TRIED TO HIDE IT). WHEN I CONFRONTED THEM, THEY ADVISED THAT SUBARU DIDN'T HAVE A FIX YET FOR THE DRAINING OF THE BATTERY. SUBARU SAYS I WILL JUST HAVE TO KEEP BRINGING IN MY VEHICLE EVERY TIME THERE IS AN ISSUE WITH THE BATTERY UNTIL THEY COME OUT WITH A FIX. PLEASE NOTE: SUBARU APPEARS TO TRY AND HIDE THE ELECTRICAL ISSUE. NONE OF THIS INFORMATION WAS ON MY SERVICE PAPER WORK AND THEY ONLY SPOKE ABOUT THE ELECTRICAL SYSTEM IN FEB 2021 AFTER I BROUGHT UP THE ISSUE AFTER READING FORUMS ON THE INTERNET ABOUT PEOPLE HAVING THE SAME ISSUE.

MY 2017 SUBARU OUTBACK 2.5I LIMITED BEGAN HAVING DEAD BATTERY ISSUES AT NEARLY 15,000 MILES. THE FIRST INCIDENT HAPPENED WHILE VISITING THE CHEROKEE NATIONAL FOREST. THE CAR WOULD NOT START AFTER WE RETURNED FROM A SHORT HIKE. IT LEFT US STRANDED AND FORCED TO WALK 4.5 MILES TO GAIN CELL SERVICE TO CALL FOR HELP. MY CAR NOW HAS 36,000 MILES AS OF 3/16/21 AND IS ON ITS THIRD BATTERY. THIS TIME I BOUGHT THE BEST BATTERY I COULD FIND AND AM HOPING FOR THE BEST. SOMETHING KEEPS DRAINING THE BATTERY, LEAVING ME IN ONE BIND AFTER ANOTHER. WITH NO HELP DIAGNOSING THE PROBLEM AT THE DEALERSHIP, WHAT MORE CAN I DO???

BATTERY APPEARS TO DRAIN OVER A RELATIVELY SHORT PERIOD OF TIME RESULTING IN: P1604 STARTABILITY MALFUNCTION, B2320 BACK &SIDE RADAR LOW VOLTAGE, C1413 ANTILOCK BRAKES VOLTAGE MALFUNCTION, B2500 POWER LIFT GATE VOLTAGE MALFUNCTION, B2A07 TELEMATICS BATTERY CHARGE HISTORY FAULT, B1011 BATTERY POWER SUPPLY CONTROL MALFUNCTION, B1013 IGNITION POWER SUPPLY FAILURE, AND B1014 ACCESSORY POWER SUPPLY FAILURE. ALL IS TAKING PLACE WHILE VEHICLE IS PARKED IN HEATED GARAGE.

BATTERY DIED TWICE WHEN CAR WAS INACTIVE FOR ONE WEEK. BOTH TIMES HAD TO REPLACE THE BATTERY.

OVER 4 YEARS OF OWNERSHIP (NEW WHEN PURCHASED IN FEB 2017) HAVE EXPERIENCED 6 OCCURRENCES (FIRST IN JAN 2018) OF VEHICLE FAILING TO START DUE TO DEAD BATTERY. ORIGINAL BATTERY REPLACED UNDER WARRANTY IN AUG 2019. AS OF TODAY (03/15/2021) BATTERY IS BEING REPLACED AGAIN BY DEALER AT MY COST. NO OTHER PROBLEMS IDENTIFIED BY DEALER. VEHICLE ALWAYS STATIONARY WHEN PROBLEM OCCURRED. APPROX 42K MILES ON ODOMETER.

BATTERY FAILURE SEVERAL TIMES AFTER PLAYING RADIO 15 MINUTES, AFTER TAILGATE LEFT UP FOR 1/2 HOUR. DEALER REPROGRAMMED ECU TO INCREASE CHARGING, WOULD NOT START AND DEALER SAID ALL NORMAL ON 1/12/19@ 18,301 MILES. I REPLACED IT WITH THE LARGER CAPACITY BATTERY AT AUTOZONE. SINCE THEN NO BATTERY PROBLEMS. HOWEVER, I AM STILL AFRAID TO PLAY RADIO OR HAVE TAILGATE UP FOR A LONG PERIOD.

WE CONTINUE TO HAVE TO CHANGE THE BATTERY IN OUR SUBARU OUTBACK. THIS LAST ONE ONLY LASTED 2-3 MONTHS.