2020 SUBARU OUTBACK Complaints

Car has twice stalled out when driving slowly in hot weather. When trying to restart vehicle the engine turned over just fine, but wouldn’t restart until much later after the car had a chance to cool down completely. Possible vapor lock or faulty fuel pump.

My 2020 Outback has suddenly stalled three times. Two of the three times was at about 55 mph. The check engine light came on each time and eventually cleared itself, before I could take the car to a Subaru service Department. I did take the car to a Subaru service Department and each time they said there was no current problem and didn't make a repair. I called Subaru of America several times.

While driving the car the car's computer/radio/navigation system will randomly shut down. This has been occurring since approx 6500 miles. When this occurs all of the safety systems/HVAC/Rear Camera/Radio/Navigation systems all will fail with the associated warning lights. The car now has approx 9000 miles, this appears to be random occurrences about every 200-250 miles. Dealer states that they are aware of the problem and was told to contact back late June/early July that SOA was going to release a software fix. Well time has passed and nothing has occurred. When driving this car and the failure occurs all of the safety systems are totally inoperable thus the computerized safety systems are not functional. So, far I have been able to maintain full control of the car. The time for the systems to comeback online is highly variable and sometimes I have to stop, and turn the car off for approximately 10 minutes to have the systems return to being functional. For example, the automated cruise control if in operation will fail to operate, the backup camera will be inoperable, the side space warning will fail, lane assist will fail, and so on for all of the safety systems that this particular car has will all fail. Fortunately, I have been able to safely find a safe place to stop, but what happens when this failure occurs and there is not a place to stop/pull over to rest the car/computer. I can't be the only owner/driver that is having this problem(s) they are all interrelated when the master computer shuts down all of the other systems then follow. It is only a matter of time that a potential crash with associated injury and or loss of life can potentially occur. Dealer is unable to replicate and therefore unable to repair/replace parts. Once this failure can be rectified/corrected this is a wonderful car. At this point, I am unable to determine the cause nor am I able to prevent these failures.

My vehicle is about 15 months old. It has lots of tiny chips in the windshield. No cracks yet, but I've read about many other Subaru Outback owners with this problem.

The car only has 7500 miles on it, the battery has gone dead 3x, with the third time not possible to jump start. I had to have it towed to Subaru dealer, they replaced battery with another Subaru battery. From what I have read this one will likely go dead also.there has to be a better solution.

While driving along the freeway, I heard a "pop" and noticed a crack along the windshield. It was along the passenger side, about 10"-12" above the dashboard, and went all the way to the passenger side edge of the windshield. There was a vehicle ahead of me, maybe 1/4 mile ahead. As I kept driving, it grew a little more towards the middle of the windshield. This is the third time this has happened to this vehicle, as the previous owner had to get the windshield replaced twice in the past 6 months.

I was trying to open the trunk with the button in the car, it didn’t work, so I pulled the car forward thinking it was the problem, but it wasn’t. I got out of the left the door open and attempted to open it, but it would not. With the keys in my hand, I shut the driver’s side door, and attempted to push the button on the back, but that still didn’t work, even using the key fob. I went back to the driver’s side, only to find that the doors somehow became locked with the car on and the keys in my hands. The doors would not unlock even though I touched the driver’s front and the passenger’s front doors. Using the key fob did not work. Luckily this car has the key in the fob and that’s what I had to use to enter the car. Actually, this is two incidents in one, the trunk would not open and the doors locked with the car running and the keys in my hand. The trunk oddly just spontaneously started to work again after the analogue key was used on the door. Of note, the monitor and Apple CarPlay had been on the fritz all morning and continued. I’m not sure if the electronics caused a problem with trunk opening and the car doors locking while the car was running.

The head unit (Entertainment Center) of my car will re-boot several times while driving. This re-boot process will also disable Eyesight, speed control, lane departure warning, and other safety systems on my car while driving. These safety systems will not re-enable without pulling over, turning off the car, then turning the car back on again.

Windshield cracked after a slight impact to the glass from something off the road. Car was purchased new in April 2020, first windshield was replaced in February 2021 and second windshield was replaced in July 2021. Three windshields in 15 months

Windhshield spontaneously broke in linear pattern, approximately 2ft in length, across passenger side, without spidering/inpact. Car was parked in open sun parking lot for apprimately 5 hours. Taken to Safelite autoglass for repair when they stated that they see 2-3 newer subaru’s a day for similar issues.