2015 SUBARU OUTBACK Complaints

TL* THE CONTACT OWNS A BRITAX ADVOCATE 70 G3 REARFACING INFANT SEAT, MODEL NUMBER 39BG81A. THE SEAT WAS MANUFACTURED IN OCTOBER OF 2013. THE SAFETY SEAT WAS BEING UTILIZED IN A 2015 SUBARU OUTBACK. THE CONTACT STATED THAT THE HARNESS STRAPS FRACTURED. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE LATCH STRAPS FRACTURED AND THE FOAM PADDING TO PROTECT THE CHILD FROM A SIDE IMPACT ALSO FRACTURED ON BOTH SIDES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE PURCHASE DATE WAS NOT AVAILABLE.

UPON ENTRY OF VEHICLE FOR THE FIRST TIME OF THE DAY, I DISCOVERED A 5-6 IN. CRACK IN WINDSHIELD. I HAD NOT OBSERVED ANY IMPACTS WHILE DRIVING THE DAY PRIOR. THE VEHICLE WAS ONLY 2 MONTHS OLD AT THE TIME. ALL OTHER AUTO GLASS ISSUES PREVIOUSLY WERE OBSERVED AND OBVIOUS. HAVING REVIEWED SIMILAR STORIES AND PICTURES ONLINE OF ISSUES WITH THE WINDSHIELD OF THIS MODEL AND YEAR THE VEHICLE, I AM CONCERNED THAT THE ISSUE IS MORE THAN COINCIDENCE. *TR

SUBARU OUTBACK 2015 WINDSHIELDS HAVE VERY LOW QUALITY AND CRACK WITH MINIMAL CONTACT. OUR WINDSHIELDS BROKE TWICE IN ONE MONTH AFTER REPLACING THE ORIGINAL ONE WITH ANOTHER FROM SUBARU. THE TWO TIMES DRIVEN ON THE HIGHWAY AND TWO TINY ROCK HIT THE WINDSHIELD AND CREATED A 12" LONG CRACK ACROSS THE WINDSHIELD. THE COST FOR THE WINDSHIELDS IS VERY EXPENSIVE AT AROUND $700 TO PURCHASE A NEW WINDSHIELD AND TO HAVE IT INSTALLED. *TR

WINDSHIELD ON EYESIGHT EQUIPPED 2015 OUTBACK DEVELOPED A LARGE CRACK STARTING IN THE WIPER HEATING AREA JUST UNDER THE PASSENGER SIDE WIPER. THE CRACK APPEARED SPONTANEOUS AS IT APPEARED WHILE THE CAR WAS PARKED AND WAS AT LEAST EIGHT INCHES LONG. BY THE NEXT MORNING WITH THE CAR REMAINING PARKED AND ONLY A FEW DEGREE TEMPERATURE CHANGE OVERNIGHT IT WAS AT LEAST 14 INCHES LONG. THE ONLY MARK ON THE GLASS I CAN FIND ALONG THE CRACK IS A MINUSCULE DOT THAT IS ABSOLUTELY NO LARGER THAN A GRAIN OF SAND IN THE WIPER HEATING AREA. IT IS A BARELY VISIBLE AND IS NOT EVEN AS DEEP AS A GRAIN OF SAND. IT WOULD BE INVISIBLE EXCEPT IN THE BRIGHTEST LIGHT AND IT SEEMS IMPOSSIBLE THAT IT COULD OR SHOULD BE RELATED TO THE CRACK. I HAVE DONE A QUICK SEARCH ONLINE AND AM FINDING AN INORDINATE NUMBER OF COMPLAINTS OF SPONTANEOUS CRACKING, OR CRACKING FROM ENTIRELY INSIGNIFICANT CHIPS ON OUTBACK WINDSHIELDS. MY OLDER OUTBACK HAS 160,000 MILES AND NUMEROUS PITS AND MARKS ON THE WINDSHIELD WITH NO CRACKING. DITTO WITH THE OLD LEGACY WAGON I OWNED BEFORE THAT. I'VE NEVER HEARD OF WINDSHIELDS CRACKING THE WAY THEY ARE ON THE NEW EYESIGHT EQUIPPED VEHICLES. I BELIEVE THERE IS A DEFECT IN MANUFACTURE THAT RESULTS IN THE WINDSHIELDS BEING UNDER ENORMOUS PRESSURE. IT IS ONLY A MATTER OF TIME BEFORE A SPONTANEOUS CRACK SHOOTS THROUGH SOMEONE'S LINE OF SIGHT AS THEY ARE DRIVING AND CAUSES AN ACCIDENT. SUBARU NEEDS TO BE ORDERED TO RECALL THESE VEHICLES AND FIND A WAY A TO PREVENT THIS. I FORESEE A CLASS ACTION SUIT PARTICULARLY IN LIGHT OF THOSE WHO HAVE REPORTED TWO OR THREE DESTROYED WINDSHIELDS IN THE FIRST MONTHS OF VEHICLE USE. *TR

PURCHASED CAR NEW FROM DEALER. CAR HAD BEEN SITTING IN DRIVEWAY FOR 4-5 DAYS. I WENT OUTSIDE AND NOTICED A LONG HORIZONTAL CRACK IN THE WINDSHIELD RUNNING FROM HALF WAY UP DRIVERS SIDE TO THE MIDDLE OF THE GLASS. I DID NOT SEE OR HEAR ANYTHING HIT THE WINDSHIELD AT ANY TIME WHILE I HAD BEEN DRIVING, AND I CAN SEE NO CHIPS, PITS OR SCRATCHES IN THE WINDSHIELD. THERE ARE NUMEROUS REPORTS OF THESE "SPONTANEOUS" WINDSHIELD CRACKS FROM NEW OUTBACK OWNERS ON THE SUBARU OWNERS WEBSITE, SO I KNOW THIS IS NOT SOME RANDOM UNLUCKY EVENT. SOME OWNERS HAVE REPORTED 2-3 WINDSHIELD REPLACEMENTS CRACKING. SUBARU DEALERS REFUSE TO TAKE BLAME. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BY SUBARU!! *TR

WHILE DRIVING ON THE ACCESS ROAD AT AROUND 38MPH. A ROCK HIT THE WINDSHIELD AND CAUSED A 8INCH CRACK AT THE LOWER PART OF DRIVERS SIDE AND GOES UP INTO DRIVERS VISIBILITY. I HAVE HAVE OWNED A SUBARU IN THE PAST AND HAVE HAD SEVERAL WINDSHIELD INCIDENTS AND NEVER SEEN THIS HAPPEN OR SEVERE. I FEAR THAT THEIR IS A DEFECT IN THE WINDSHIELD AND SPOKE WITH SUBARU AND THEY ARE UNWILLING TO REPAIR IT OR TAKE ACTION TO THE SAFETY OF MY VEHICLE. *TR

WAS STOPPED AT A RED LIGHT THIS MORNING AND MY WINDSHIELD SPONTANEOUSLY DEVELOPED AN 8 INCH CRACK. NO ROCK OR IMPACT. THIS IS THE THIRD WINDSHIELD I WILL HAVE TO HAVE REPLACED ON THIS CAR IN FOUR MONTHS. *TR

.OF US AS TRAFFIC WAS CAUSING IT TO SPEED UP AND SLOW DOWN. WITH NO WARNING, OUR CAR SUDDENLY LURCHED AHEAD AS IF I HAD STEPPED HARD ON THE GAS PEDAL, THROWING US BACK IN OUR SEATS. AFTER A FEW SECONDS, IT HIT BRAKES AND THREW US FORWARD. IT DID NOT COMPLETELY STOP BUT RESUMED PREVIOUS SPEED. THIS CONTINUED TO HAPPEN EVERY COUPLE OF MINUTES. I TOOK THE FIRST EXIT THAT APPEARED, ABOUT TWO MILES AHEAD. I WAS VERY FRIGHTENED THAT WE MIGHT COLLIDE WITH THE VAN IN FRONT OR SWERVE INTO THE TRAFFIC IN THE LANE NEXT TO US, OR THAT IT MIGHT SUDDENLY STALL IN OUR LANE. I DID NOT TRY TO STOP THE CAR ALTHOUGH I HAD MY FOOT RESTING ON THE BRAKE PEDAL. IT BADLY FRIGHTENED MY WIFE AND I. THE CAR HAS A CVT TRANSMISSION. WE STOPPED IN A PARKING LOT AND THEN HAD CAR TOWED TO CLOSEST OF TWO SUBARU DEALERS IN THE AREA. I HAD BOTH OF THEM RUN EXTENSIVE CHECKS ON ENGINE, POWER TRAIN, COMPUTER, ETC. NEITHER COULD IDENTIFY ANY ISSUES THAT WOULD CAUSE THE PROBLEM. MY WIFE HAS SWORN SHE WILL NEVER DRIVE OR RIDE IN THE CAR AGAIN. I CAN'T BLAME HER. WE HAVE TO GO OVER A WINDING, HILLY ROAD OF ABOUT TEN MILES TO GO HOME. THERE IS HEAVY CAR AND TRUCK TRAFFIC OFF AND ON THROUGHOUT THE DAY. TO GET HOME, WE RENTED A CAR AS I NOW FEAR DRIVING THIS ROAD IN THIS CAR AT ANYTIME DAY OR NIGHT. THE DEALER WHERE WE BOUGHT THE CAR HAS OFFERED TO STORE THE CAR FOR US UNTIL WE DECIDE WHAT TO DO. I'VE TRIED CALLING SUBARU AND WILL TRY AGAIN. LONG WAIT PERIODS SO FAR. THIS IS OUR SECOND SUBARU. FIRST WAS A 2012 OUTBACK WHICH WE TRADED FOR THE CURRENT ONE WHICH WE HAVE LEASED. THE IRONY OF THIS IS THAT WE BOUGHT THE CURRENT ONE FOR ITS MANY SAFETY FEATURES! I'VE OWNED MANY CARS IN MY LIFE BUT HAVE NEVER EXPERIENCED ANYTHING LIKE THIS! *TR

CRUISE CONTROL: WHEN THE CRUISE CONTROL (+/-) TOGGLE SWITCH ON THE STEERING WHEEL , WHICH IS USED TO SET OR CHANGE THE SPEED SETTING OF THE CRUISE CONTROL, IS PRESSED DOWN TO THE MINUS OR SET SIDE, IT INTERMITTENTLY AND IN VARIABLE CONDITIONS EITHER DOES NOT REACT AT ALL (I.E. NO CHANGE TO THE SPEED SETTING), FLASHES THE SPEED SETTING ON THE SCREEN DISPLAY, BUT DOES NOT CHANGE IT OR MORE IMPORTANTLY IT INCREASES THE SPEED SETTING AND IN SOME CASES HAS CAUSED THE VEHICLE TO ACCELERATE WHILE THE DRIVER IS ATTEMPTING TO DECREASE THE SPEED SETTING OF THE CRUISE CONTROL. *TR

DEAR SIR, ON FEBRUARY 11,2015 WE PURCHASED A NEW 2015 OUTBACK 2.5 PREMIUM AT SELLER DEALER 400106 VIN [XXX] AND THE ODOMETER READING WAS 10 MILES. THIS WAS OUR DREAM CAR THAT WE SAVED FOR A FEW YEARS TO FINALLY PURCHASE. IT DEVELOPED AN ENGINE KNOCKING NOISE AT ONLY 1000 MILES ON THE ODOMETER. SO I TOOK IT TO THE SUBARU DEALER FOR EVALUATION ON 3/18/15 AND AFTER 2 DAYS THERE THEY DETERMINED THAT THE ENGINE HAD A PROBLEM AND WOULD HAVE TO BE REPLACED ACCORDING TO SUBARU EXPERTS. I REALLY RESPECT SUBARU??S AND THEIR HISTORY, BUT WE NO LONGER CONSIDER THIS ONE OUR DREAM CAR. IF THE POWER PLANT IS FAULTY WE WONDER WHAT ELSE IS GOING TO GO WRONG WITH IT. MY FAMILY WILL NO LONGER FEEL SAFE. THOUGH THE CAR MAY OR MAY NOT FALL UNDER THE SONG-BEVERLY CONSUMER WARRANTY ACT WE WANT A REPLACEMENT FOR THE SAME TYPE VEHICLE, NOTHING MORE AND NOTHING LESS. I FEEL THE ENGINE SHOULD NOT OF FAILED AT ONLY 1,000 MILES ON IT AND I'M SURE [XXX] WOULD STRONGLY AGREE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR