2011 SUBARU OUTBACK Complaints
View complaints related to 2011 SUBARU OUTBACK. The complaints found here are submitted by actual consumers with first hand experience. There are more than 640 complaints submitted for the 2011 SUBARU OUTBACK. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 SUBARU OUTBACK- madera, CA
Loss of steering wheel electronic functions including paddle shifters radio volume and Airbag light illuminated. Looked up faults and found NHTSA campaign ID 10V283000 which describes cable damage from Subaru manufacturing. According to Subaru and NHTSA, our vehicle was manufactured 2 months after "Affected" vehicles. Subaru unwilling to work on problem as it is not listed in affect vehicles, yet clearly the problems found are exact match to campaign list. I will seek outside confirmation of failure and then request NHTSA to update the affect vehicles list so Subaru can fix a safety issue for all affected vehicles.
Source: NHTSA WEB SITE -
2011 SUBARU OUTBACK- Hurley, WI
The front lower subframe cracked where the driver's side front wheel attaches to it in our 2011 Subaru Outback. This resulted in loss of steering control of vehicle. The issue has been confirmed by independent mechanic. Vehicle has not been inspected by manufacturer, police, or insurance agent. It is available for inspection at [XXX]. There were no warning lights when this failure occurred. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Source: NHTSA WEB SITE -
2011 SUBARU OUTBACK- Lexington, MA
The left front engine cradle collapsed due to rust while driving. this caused the car to swerve to the left, and when the brakes were applied, it also swerved left. The car was almost undriveable. The failure put the driver of the car at risk, and luckily it happened in city driving, and not on the highway. The engine cradle is a component of the frame of the car, and should not be rusting out after 130,000 miles. This is why I think this model may need to be subject to investigation and possible recall. The Subaru Dealer (Cityside Subaru) looked at the car and confirmed that the left front cradle collapsed due to rust. They say the repair would cost $2800. There was no warning or indication prior to failure. In fact, we have had this vehicle continuously serviced at the dealership since 2011, and since 2016 we have spent over $16,000 in repairs, including various front wheel components. I would have expected the dealer to notify us if there was a potential problem. Because they didn't I feel this is a catastrophic failure that could be dangerous in any situation, especially at high speeds.
Source: NHTSA WEB SITE -
2011 SUBARU OUTBACK- Whitinsville, MA
The contact owns a 2011 Subaru Outback. The contact stated that while driving approximately 65 MPH and depressing the accelerator pedal, the vehicle inadvertently lunged forward. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The contact notified the manufacturer of the failure and provided information per manufacturer's request, but no assistance was provided. The failure mileage was approximately 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 SUBARU OUTBACK- Hillsboro, OR
As I was driving my car it began to shudder. The lights on my dash turned on (engine, traction, oil, and break). I was in the middle of the road in ongoing traffic. The car behind me was able to swerve around in time. Cautiously, I was able to take the car to a mechanic. The valve body on the car needed to be replaced. This is typical for this year of Subaru. The dealer verified the issue and quoted me on the price.
Source: NHTSA WEB SITE -
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2011 SUBARU OUTBACK- Roseville, CA
While driving the car and stepping on the breaks really to avoid something in the road, the engine stalls and loses power requiring the driver to turn the key and restart the vehicle. My safety is a risk because if this happens on the street or highway with other vehicles around it could cause a major accident. This issue has not been confirmed by a dealer or independent service however, a call to my local dealership confirmed they have heard of this issue in the past and suggested it was the torque converter. The vehicle has not been inspected by the manufacturer, police, insurance or others. There were no warning lamps or any other indicators of this issue prior to the issue. They first started to appear a few years after owning the vehicle.
Source: NHTSA WEB SITE -
2011 SUBARU OUTBACK- Reidsviile, NC
The valve body malfunctioned causing improper gear shifts. The vehicle would breifly stop acceleration at 20 mph, before forcefully shifting into 2nd gear. For 2 years there were no warning lights, codes or messages, nor would it reproduce the malfunction when a mechanic inspected it. The issue progressed to the point of not shifting into 1st gear and having no acceleration at a stoplight. At this point warning lights and codes were produced indicating the value body was the source of the issue. Although I was able to avoid an accident, there were several near incidents of being rear ended.
Source: NHTSA WEB SITE -
2011 SUBARU OUTBACK- Kalispell, MT
The contact owns a 2011 Subaru Outback. The contact stated that while coming to a complete stop, the vehicle lost motive power and stalled. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with torque converter failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 153,000. The VIN was not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 SUBARU OUTBACK- Monticello, IN
My car just dies on it's own while driving and it has trouble starting back up or somedays it just won't start up but after it dies while going down the road but after cranking it a few times it finally starts the check engine light comes on the traction control light starts flashing the brake light starts flashing and the cruise control light starts flashing I took it to a dealer and no codes were thrown in my car and after a few days of all the lights on and flashing they suddenly go away on their own this is extremely dangerous I can't control when or where this happens on the road I've almost been hit several times from this happening it does the exact same thing when I'm sitting still in park trying to start my car I get all the lights on the dashboard lit up and blinking on and off just like when it dies going down the road but nobody can find a cause or a reason why they say it's a manufacturer issue and subaru can't even figure it out
Source: NHTSA WEB SITE -
2011 SUBARU OUTBACK- Green Lane , PA
When the check engine light is illuminated for any reason, it could be as simple as the gas cap isn't tight. It is designed to disable the cruise control, disable the traction control and what I feel is a safety factor, it disables the electronic hill holder. Being this is a manual transmission vehicle it has an electric parking brake. When the hill holder is activated, if you stop on a steep grade for traffic or traffic light, the electronic parking brake engages until you start to release the clutch. This would not be an issue on an automatic transmission, but on a manual transmission gravity will make the car start to roll backwards. I don't know how the design engineers figured this was a good idea to disable this when the check engine light illuminates. Also the fact that the parking brake is strictly a parking brake, it is not an emergency brake as it cannot be activated while the vehicle is moving. If you lose the service brakes for any reason, it's impossible to bring the car to a stop using the emergency brake as it will only beep because the car is in motion. I do believe that the braking system should in no way be interrupted due to a check engine light, supposedly this is done to get the driver's attention, but it seems a compromises the safety of the driver and passengers as well as any vehicle that could pull up close behind not knowing that it's a manual transmission and could roll backwards on startup. I just feel this is a flaw In the design of the electric parking brake and hill holder assist used on these vehicles with manual transmissions. This is not an isolated issue, this will happen anytime that the service engine light or check engine light if you will becomes illuminated. No specific date, just anytime that the check engine light becomes illuminated while driving.
Source: NHTSA WEB SITE