2015 SUBARU OUTBACK Complaints

My Subaru is equipped with "Eye Sight". The major safety device failed. It didn't even slow me down. I had a crash that involved two vehicles and my own. Both other vehicles were seriously damaged. Mine was totaled.

When shifted into drive or reverse, with brakes applied, and after initial start the vehicle will surge forward or reverse with force enough to overcome standard braking.

Our 2015 Subaru Outback occasionally accelerates sharply without the driver's foot being on the gas peddle. It always happens when decelerating and applying the brakes. Suddenly, the engine roars and revs up, all while the driver is depressing the brake pedal, desperately trying to bring the vehicle to a safe stop. In our case, we've always been able to stop without hitting anything, but we've had some near misses. It seems to happen in the winter. The Subaru dealer we purchased the vehicle from denies any knowledge of this particular problem, even though numerous drivers have reported similar incidents.

The cam carrier has a leak that is causing oil to slowly leak out of the car. The current issue is causing me to have to regularly add oil to the car. My safety is at risk as the car engine could fail while driving which would be me and others at risk. My understanding is that the leaking oil could also cause other parts to fail such as the O2 sensor. The recommended repair from the local Subaru dealer is to reseal the cam carrier at an estimated cost of $4,744. I attempted to contact Subaru after reading that many others have had this same issue and some have received monetary compensation to get the repair completed after complaining. Subaru has been very difficult to get in touch with and doesn't seem to want to respond to the issue. The only warning I have had was the oil engine light coming on multiple times to which I proceeded to add oil to the car.

iNFOMATION UNIT STOPPED WORKING AND HAS MOISTURE FOG INSIDE OF IT. I WAS USING IT FOR THE MAP ROUTE IN AN AREA THAT I WAS NOT FAMILIAR WITH WHEN IT STOPPED WORKING. I DO NOT KNOW HOW MOISTURE COULD GET IN A SEALED UNIT BUT IT IS OVER $22,000. TO REPLACE IT. PERHAPS THIS DOES NOT QUALIFY AS A SAFETY ISSUE BUT IT WAS FOR ME SINCE I NEEDED DIRECTIONS AS TO HOW TO GET HOME.

The car had a recall on it for the catalytic converter and front pipe and bellows being cracked. It was replaced under a service bulletin put out by Subaru at 104,000 miles in 2020. I just went to get the vehicle inspected in 5/2023 and the exact same part is failing once again. It will not pass inspection. This causes exhaust to leak back into the car (including carbon monoxide) given the converter/bellows are parts that come off the engine right under the driver/passenger's front seat. I have called corporate Subaru to see what could be done and they refuse to do anything since they told me the car is a 2015 and had 167,000+ miles. At this point, it will cost me a few thousand dollars to fix at which point has to be done by Subaru and they will replace it with the exact same parts that have proven time and time again to be a poor design and fail. Or I can take it to an exhaust specialist to be fixed.

Driver's seat started peeling off approximately a year after purchase. Notified dealer, they said to contact Subaru of America via social media. Now almost all peeled off, have to cover with towel possibly interfering with airbags. Steering column lock will not lock in top position. Dealer repaired once under warranty, now out of warranty. Unsafe when column moves when driving. Transmission started slipping or behaving strangely around 90,000 miles. Never received notice of extended warranty I read about on Subaru forums [XXX] ) Paid $531.43 for fluid change at dealership because of the problem on 7/27/23 and no mention was made about extended warranty. It has not solved the problem. If transmission fails, that is a safety problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

#1. I replaced the battery in June of 2022 after all the dash warning lights came on. My eyesight safety feature was rendered in operative. After the battery was replaced, all the warning lights eventually went out. In July of 2023 the same scenario happened again. I returned to Advance Auto retailer and the store manager checked the battery. She replaced the battery with a new one of greater cold cranking amps. she was most knowledgeable and extraordinarily gracious. I asked her to check the alternator for proper function and was told it was functioning as it should. #2. On June 07, 2023, I took the automobile in for service: oil and filter change and brake pads and rotors on all four wheels. My Subaru had 68,482 miles on this date. The technician (who previously was employed by a local Subaru dealership) noticed that the engine was leaking oil and diagnosed the timing cover gasket was leaking oil. Oil leaking would contribute to the bad smells entering the passenger compartment. The gasket and three seals were replaced at a cost of $1329.94 plus 8% tax. Online research reveals that Subaru"s boxer engine suffers chronic oil consumption and seal problems. Subaru of America relies on the consumer to eat any repairs rather than fix the problem that has been going on for years.

The contact owns a 2015 Subaru Outback. The contact stated that while driving 50 MPH, the sunroof glass exploded. There was no impact to the sunroof that could have caused the sunroof glass to explode. The shards of glass from the sunroof fell onto the contact, his wife, and his son; however, no injuries were sustained, and medical attention was not received. The vehicle was taken to an independent mechanic, who replaced the sunroof glass. The manufacturer was not made aware of the failure. The failure mileage was unknown.

There's a problem in a part called (clock spring/roll connector) that is responsible for the horn on steering wheel. It affects almost all Subaru models, like Outback, Forester, Legacy... I've verified it in a mechanic shop, and after all the tests of fuses, horn, and everything. They say the problem is the clock spring, a part that goes after the air bag and costs around $130 plus service ($150 minimum) to change. Then I research on internet and found out it's a very common problem with a lot of videos on YouTube of people having the same issue and a lot of comments there of more people complaining about it that it should have a recall cause it's a security part. I couldn't use my horn when another driver almost hit me, that's how I figured out that my horn died. Those are just some of the videos with this related problem. There's a lot more on YouTube and a lot of posts on Internet forums as well: https://youtu.be/E73ao9zRCUM https://youtu.be/vDxvafmQ6Qg https://youtu.be/plbtVX2WZWw https://youtu.be/YIwl5AmhfQ0 https://youtu.be/ZR5Qq3zufRc