2011 SUBARU OUTBACK Complaints

2011 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO VEHICLE BACK UP CAMERA DEFECT AND REQUESTS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED THE BACK-UP CAMERA WAS NOT CENTERED PROPERLY, THE DRIVERS SIDE SHOULDER HARNESS INTERMITTENTLY WOULD NOT RETRACT FULLY. THEREFORE, CAUSING IT TO GET STUCK IN THE CLOSING DOOR AND THE HEAT REGISTER AT THE DRIVERS FOOT SEEMED TO BE PARTIALLY BLOCKED. THE DEALER INFORMED THE CONSUMER, THE REASON WHY THE CAMERA WAS NOT CENTERED, WAS BECAUSE IT HAD BEEN HIT, AND IT WOULD COST $99.00 TO REPAIR IT.

I HAVE TO REPLACE THE LOW BEAM HEAD LIGHTS ALL THE TIME ( 6 TIMES SINCE BUYING CAR) DRIVER SIDE 4 TIMES PASSENGER SIDE 2 TIMES. *TR

MY 2011 SUBARU OUTBACK EXHIBITS BRAKE FAILURE INTERMITTENTLY UPON FIRST START OF THE ENGINE. ON NUMEROUS OCCASIONS, THE CAR WOULD NOT STOP WHILE I WAS APPLYING HEAVY PRESSURE TO THE BRAKES. AFTER A SERIES OF ACTUATIONS, THE BRAKES BEGIN TO WORK NORMALLY. TO DATE, THIS HAS NOT LEAD TO AN ACCIDENT. I HAVE TAKEN THE CAR TO THE DEALER ON SEVERAL OCCASIONS AND THEY HAVE NOT BEEN ABLE TO REPLICATE THE FAILURE AND AS A RESULT, HAVE INDICATED THERE IS NOTHING THEY CAN DO. THE FAILURE DOES NOT OCCUR EVERYDAY, SO IT IS NOT SURPRISING THAT THE DEALER CANNOT REPLICATE. DURING THE FIRST VISIT, THEY INDICATED THEY FOUND A LEAKING HOSE THAT WAS THE CAUSE, BUT THEN THE ISSUE RETURNED. AT MY REQUEST, THEY REPLACED THE BRAKE FLUID, BUT THIS ISSUE RETURNED ONCE AGAIN. I HAVE CONTACTED SUBARU USA WHO ALSO STATED THAT THERE IS NOTHING THAT CAN BE DONE. *TR

WHILE TRAVELING AT 70 MPH ON I-65 THE CAR SUDDENLY SLOWED DOWN, THE CHECK ENGINE AND BRAKE LIGHTS BEGAN BLINKING. AND AS WE PULLED INTO THE EMERGENCY LANE THE CAR CAME TO A COMPLETE STOP, THE BRAKES HAVING SEIZED. THE CAR WAS STARTED AGAIN BUT COULD NOT MOVE. THE CHECK ENGINE AND BRAKE LIGHT KEPT BLINKING. AFTER ABOUT AN HOUR, THE BRAKES UNLOCKED AND THE CAR WAS ABLE TO BE TOWED TO THE SUBARU DEALER IN NASHVILLE. THE SERVICE DEPT. TECHNICIAN PERFORMED A DIAGNOSTIC TEST. WHILE THE TEST SHOWED THAT A "BRAKING EVENT" HAD OCCURRED, THERE WAS NO INDICATION OF A CURRENT PROBLEM. THE TECHNICIAN DROVE THE CAR 50 MILES WITH A MONITOR, BUT EVERYTHING WORKED FINE. WE DID NOT WANT TO DRIVE THIS CAR ANYMORE SINCE THE PROBLEM COULD NOT BE DETECTED, AND BOUGHT A NEW OUTBACK TO DRIVE HOME. NEEDLESS TO SAY, IF OUR CAR HAD STOPPED IN A MIDDLE OR LEFT LANE OF THE EXPRESSWAY, WITH LARGE TRUCK TRAFFIC GOING 70 MPH., A TERRIBLE ACCIDENT MOST LIKELY WOULD HAVE OCCURRED. *TR

DURING THE 2 YEARS SINCE I PURCHASED MY 2011 OUTBACK 2.5I (CVT), THERE HAVE BEEN ABOUT 15 OCCASIONS WHERE I WAS GOING DOWNHILL, USING ENGINE BRAKING, WITH MY FOOT OFF THE ACCELERATOR, CRUISE CONTROL NOT ENGAGED, BUT GAS WAS FED TO THE ENGINE, RESULTING IN SPEEDS OF 45 TO 50 MPH (4500 RPM) IN 2ND GEAR. ONE INDICATOR THAT GAS IS BEING FED TO THE ENGINE IS THE FUEL ECONOMY GAUGE SHOWS POOR GAS MILEAGE. THIS DEFINITELY DOES NOT FEEL LIKE ENGINE BRAKING WHEN THE ENGINE IS SCREAMING AS YOU ARE SPEEDING DOWNHILL. USUALLY WHEN I DRIVE THE SAME STRETCH OF ROAD USING ENGINE BRAKING MY SPEED IS 30 TO 35 MPH IN 2ND GEAR AND THE FUEL ECONOMY GAUGE SHOWS NO FUEL IS BEING CONSUMED. SUBARU REFUSES TO COMMENT ON THIS PROBLEM SINCE I CANNOT REPRODUCE IT FOR THEM. I ASKED THE SERVICE MANAGER ABOUT THE SIMILAR BUT LESS SEVERE, REPEATABLE BEHAVIOR, OF CYCLING BETWEEN ACCELERATING TO OVER 2000 RPM AND DECELERATING TO ABOUT 1200 RPM. HE SAID THIS IS DONE TO MEET EMISSION STANDARDS. *TR

WE ARE EXPERIENCING CHRONIC HEADLIGHT, TAILLIGHT AND BRAKE LIGHT BURN OUT ISSUES. WE HAVE HAD THE RIGHT HEADLIGHT REPLACED TWICE AND THE LEFT HEADLIGHT REPLACED ONCE AS WELL AS THE TAILLIGHT AND BREAK LIGHTS REPLACED ONCE SINCE NOVEMBER OF 2012. WE DO NOT LIVE ON A BUMPY ROAD OR HAVE ANY OTHER ODD DRIVING CONDITIONS. WE DRIVE OUR CAR ONLY ON NORMAL PAVED ROADS IN A SUBURBAN ENVIRONMENT. OUR SUBARU DEALER HAS NOT BEEN ABLE TO RESOLVE THIS PROBLEM. WE BELIEVE THIS IS A MAJOR SAFETY ISSUE AS WE NEVER KNOW WHEN THE LIGHTS ARE GOING TO BURN OUT. *TR

THIS VEHICLE IS HESITATING FROM A START, POSING A HIGH RISK OF CAUSING A SERIOUS ACCIDENT WHEN ENTERING TRAFFIC. THE HESITATION OCCURS, ON AVERAGE, ONCE EVERY 300 MILES UNDER DIFFERING CONDITIONS. I HAVE TAKEN THE VEHICLE TO SUBARU SERVICE FOUR TIMES BECAUSE OF THIS PROBLEM. THEY STATE THEY CAN?T SOLVE THE ISSUE BECAUSE THEY CAN?T ?DUPLICATE? IT. I HAVE INFORMED THEM OVER AND OVER AGAIN THAT IT IS AN INTERMITTENT PROBLEM BUT THEY REFUSED TO KEEP THE CAR LONG ENOUGH TO DUPLICATE THE PROBLEM. I HAVE ASKED SUBARU FOR A REPLACEMENT BUT ALL THEY WILL OFFER IS YET ANOTHER APPOINTMENT ?TO ATTEMPT TO DUPLICATE THE CONCERNS?. IN THE MEANTIME, I AM FORCED TO DRIVE A VEHICLE WITH A SERIOUS SAFETY PROBLEM, WHICH OCCURS RANDOMLY WITHOUT WARNING. THIS HESITATION DEFECT APPEARS TO BE A COMMON ISSUE WITH THIS POWER TRAIN, PLACING NUMEROUS DRIVERS AT RISK. PLEASE SEE THE FOLLOWING ASSOCIATED COMPLAINTS: 10290805 10297490 10307668 10343600 10346037 10346648 10347133 10351374 10354541 10355908 10355908 10356951 10358243 10411748 10413779 10448621 10505368 10515376 THANK YOU FOR YOUR TIME. *TR

I RECEIVED A RECALL FROM SUBARU, ON APRIL 2013, THAT REQUIRE TO REPLACE IMMEDIATELY MY REMOTE STARTER. I CONTACTED TWICE THE DEALER, SUBARU OF EVANSTON, SKOKIE, ILL AND AFTER 2-3 MONTHS THEY DID NOTHING. SUBARU OF AMERICA HAS A WEB ADDRESS WHERE A CUSTOMER CAN NOT REACH THEM. *TR

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE STEERING ASSIST FAILED WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 600. *TR

ON JUNE 30, 2011 AT 11PM I LOOKED OUT OF MY WINDOW AND OUR ENTIRE GARAGE WAS ENGULFED IN FLAMES. THIS BUILDING WAS NOT COMPLETED AND HAD NO ELECTRICAL OR HEATING SYSTEM. I BELIEVED AT THAT TIME THAT IT WAS THE CAR(SUBARU) THAT STARTED THE FIRE. ,AS THE INTENSITY OF THE FIRE WAS ON THE SIDE OF THE GARAGE WHERE IT WAS PARKED.I HAD JUST HAD IT DETAILED THE DAY BEFORE THE FIRE, AS THE DEALERSHIP HAD DONE SOME EXTRA ELECTRICAL WORK AND THE CAR WAS RETURNED TO US FILTHY. I HAD ALWAYS SUSPECTED THAT IT WAS THE SUBARU THAT STARTED THAT FIRE AND A COUPLE OF WEEKS AGO I RECEIVED A LETTER FORM SUBARU STATING THAT THE "PUDDLE LIGHTS" WIRING COULD OVER HEAR AND START A FIRE. GUESS WHERE I HAD ELEC. WORK DONE?I HAD THE LIGHTED FLOOR BOARD LIGHTS INSTALLED (RIGHT ABOVE THE PUDDLE LIGHTS) THIS FIRE HAS LEFT MY HUSBAND(STILL) VERY DEPRESSED AS WE LOST ALL HIS TOOLS AND EVERYTHING IN THAT GARAGE WHICH INCLUDED ITEMS TO FINISH THE CONSTRUCTION AND MANY VALUABLE PERSONAL ITEMS. I REALIZE THIS IF AFTER THE FACT, BUT AFTER RECEIVING THAT LETTER FORM SUBARU, I FEEL THAT MY SUSPICION IS JUSTIFIED AND THINK THAT SUBARU SHOULD MAKE THIS RIGHT.THIS BUILDING WAS ERECTED FOR OVER FIVE YEARS AND THERE WASN'T ANYTHING IN THERE THAT WOULD OF STARTED THAT FIRE, OTHER THAN THAT CAR. PLEASE FEEL FREE TO CONTACT US. *TR