2017 SUBARU OUTBACK Complaints

2017 SUBARU OUTBACK. NOW ON BATTERY #6, THIRD ONE REPLACED SINCE FEBRUARY 2020. BATTERY EACH TIME WAS COMPLETELY DEAD, REQUIRING ROADSIDE SERVICE. DEALER REPLACES, SAYS THEY DO A SYSTEM ANALYSIS. ROADSIDE TOWING COMPANY EACH TIME TELLS ME THEY SEE LOTS OF ISSUES WITH 2016 - 2020 OUTBACKS. CONTACT WITH SUBARU I AM TOLD THERE ARE NO RECALLS. I WAS EVEN TOLD I NEEDED TO DRIVE THE CAR EVERY FEW DAYS. THAT IS RIDICULOUS. I HAVE NEVER HAD ANY ISSUES LIKE THIS WITH OTHER CARS IN MY 56 YEARS OF DRIVING. CAR WAS STATIONARY, FORTUNATELY AT OUR HOUSE SO I WAS NOT STRANDED WITH A DEAD BATTERY. DOING AN INTERNET SEARCH FOR COMPLAINTS ABOUT THIS I NOTED THERE WERE MANY COMPLAINTS EXPRESSED. BATTERY THAT CAME WITH THE CAR DEC 14, 2017 - NEW BATTERY ...DATE NOT RECORDED...NEW BATTERY FEB 3, 2020 - BATTERY REPLACED APRIL 6,2020 - BATTERY REPLACED OCT 26, 2020 - BATTERY REPLACED FILE ATTACHED WITH SERVICE REPORT FOR BATTERIES REPLACED IN 2020 FROM SUBARU DEALER

WITHIN THE PAST 3 WEEKS, WE HAVE ENCOUNTERED AN INTERMITTENT AND RECURRING PROBLEM OF BEING UNABLE TO REMOVE THE KEYS FROM THE IGNITION WHEN THE CAR IS TURNED OFF AFTER DRIVING, AND IN "PARK". CAR IS STATIONARY WHEN THIS OCCURS.

I BOUGHT THIS VEHICLE NEW. I AM ON THE 4TH WINDSHIELD NOW. CRACKS SHOW UP BELOW THE WIPER AND SPREAD STRAIGHT UP AND DOWN THEN ACROSS THE WINDSHIELD. ANY LITLE DING CAUSES A COMPLETE LOSS OF THE WINDSHIELD. I HAVE NEVER OWNED A CAR THAT HAD THIS PROBLEM...

PULLING INTO OUR GARAGE (AS WE HAVE DONE PROBABLY THOUSANDS OF TIMES SINCE OWNING THE CAR), OUR 2017 OUTBACK ACCELERATED OUT OF CONTROL INTO THE BACK WALL OF OUR GARAGE. CAR HAD BEEN STOPPED AT THE PARKING POSITION IN THE GARAGE AND WAS BEING SHIFTED INTO PARK WHEN THE ACCELERATION OCCURRED. GAS PEDAL WAS NOT TOUCHED (CAR ALWAYS COASTS INTO GARAGE UNDER IT'S OWN POWER, AND FOOT IS ONLY ON THE BRAKE ALWAYS). EXTENSIVE DAMAGE TO CAR AND GARAGE. BOTH SUBARU AND OUR INSURANCE COMPANY HAVE BEEN ALERTED.

2017 SUBARU OUTBACK LIMITED WITH EYESITE SAFETY CAMERAS/DRIVER ASSIST. WINDSHIELD CRACKED OVERNIGHT JUST SITTING IN MY DRIVEWAY NOSED UP TO THE GARAGE. NO CRACK WHEN I LEFT WORK TO HEAD HOME. NOTHING HIT WINDSHIELD ON THE WAY HOME. IF YOU'VE HAD A ROCK OR PEBBLE HIT YOU'RE WINDSHIELD, BELIEVE ME, YOU KNOW IT! SCARES THE CRAP OUT YOU. NOTHING LIKE THAT AT ALL HAPPENED. NEXT MORNING I GET IN CAR TO HEAD TO WORK AND THERE'S A LONG CRACK COMING UP FROM THE VERY BOTTOM TO ABOUT EYE HEIGHT AND THEN TURNS INWARD TOWARD THE CENTER OF THE GLASS ON THE PASSENGER SIDE. THERE WAS ABSOLUTELY NOTHING AROUND OR ON THE CAR. THERE ARE NO KIDS IN THE NEIGHBORHOOD EITHER. MY GARAGE IS ABOUT 200' FROM THE STREET WHERE THE CAR WAS PARKED. SMALL TOWN RESIDENTIAL ROAD TO A DEAD END, VERY, VERY LITTLE TRAFFIC. I HAVE A 2011 SUBARU OUTBACK WITH 103K MILES, AND THAT HAS HAD NO ISSUES WITH CRACKS IN THE WINDSHIELD. STILL HAS ITS ORIGINAL GLASS.

KEY NOT RELEASING FROM IGNITION AFTER PUTTING CAR INTO PARK. THIS IS A KNOWN PROBLEM AS SUBARU PUT OUT SUBARU SERVICE BULLETIN 16-112-18R. SUBARU STATES "THE CAUSE IS CONTAMINATION OF THE PARK-RANGE SWITCH INTERNAL COMPONENTS." SO IT IS A MANUFACTURER DEFECT BUT SUBARU HAS NOT MADE A RECALL, COSTING OWNERS $400-$800 TO GET IT REPAIRED IF THE CAR IS NO LONGER UNDER WARRANTY.

VEHICLE WAS DRIVEN ON 10/05/2020 AND PARKED WITH NO CRACKS IN WINDSHIELD, UPON RETURNING TO VEHICLE THERE WAS A LARGE CRACK CROSSING WINDSHIELD. NO ROCKS OR DEBRIS HAVE STRUCK VEHICLES WINDSHIELD.

WHEN TURNING THE VEHICLE OFF, THE KEY IS INTERMITTENTLY NOT ABLE TO BE REMOVED FROM THE IGNITION. REAR HATCH WILL ALSO NOT OPEN WHEN THIS OCCURS, AS THE SHIFT SELECT SOLENOID DOESN'T RECOGNIZE THAT THE TRANSMISSION IS SHIFTED INTO PARK.

DEALERSHIP REPLACED BATTERY TWICE WITHIN 12,000. BATTERY CHECKED ON THREE OCCASIONS BEFORE REPLACED. SECOND BATTERY REPLACED AFTER 12,000 MILES.

TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING 30 MPH, WHEN A CRACK APPEARED ON THE FRONT WINDSHIELD. THE CONTACT STATED THAT THE CRACK WAS CAUSED WITHOUT IMPACT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,500.