2020 SUBARU OUTBACK Complaints

TL* THE CONTACT OWNS A 2020 SUBARU OUTBACK. THE CONTACT STATED THAT HE NOTICED THAT THE WINDSHIELD HAD CRACKED WITHOUT IMPACT. THE CONTACT CALLED THE LOCAL DEALER CANNON SUBARU (5212 FLORIDA AVE S, LAKELAND, FL 33813, (888) 450-8918) AND MADE THE DEALER AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,567.

WINDSHIELD HAD A CRACK, THAT I THOUGHT WAS WEIRD AS I DIDN'T HEAR A ROCK, BUT A CRACK. I SAW THAT 2020 SUBARU OUTBACKS HAD A LAWSUIT FOR DEFECT. I FOUND OUT WEEKS AFTER I MADE AN INSURANCE CLAIM TO HAVE MY WINDSHIELD FIXED. I WAS DRIVING ON A HIGHWAY WHEN THIS HAPPENED.

TL* THE CONTACT OWNS A 2020 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT WINDSHIELD CRACKED WITHOUT IMPACT. THE CONTACT CALLED GLASSMAN AUTOMOTIVE GROUP (28000 TELEGRAPH RD, SOUTHFIELD, MI 48034, (888) 451-0949) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,133. *BF THE CONSUMER STATED THERE WAS A CHIP IN THE WINDSHIELD AND THEN IT CRACKED.

CAR HAD BEEN RUNNING FINE SINCE PURCHASED NEW IN AUG 2020. I HAD A NORMAL 6 MONTH SERVICE APPOINTMENT FOR MONDAY FEB 8, 2021. ON SUNDAY FEB 7, 2021 CAR WOULDN'T START. I CALLED ROADSIDE ASSISTANCE AND THEY CAME TO MY HOME AND USED A BATTERY STARTER TO JUMP START THE CAR. I LET THE CAR RUN FOR 30 MINUTES TO CHARGE THE BATTERY. THE NEXT DAY THE CAR STARTED FINE SO I WENT TO THE DEALERSHIP FOR THE SCHEDULED SERVICE APPOINTMENT. I ASKED THEM TO CHECK THE BATTERY BECAUSE THE CAR HAD TO BE JUMP STARTED THE DAY BEFORE. WHEN THE SERVICE WAS COMPLETE I WAS TOLD THAT THE BATTERY CHECKED OUT FINE. REFER TO ITEM #5 ON ATTACHED SERVICE REPORT. I DROVE THE CAR HOME. ON WEDNESDAY FEB 10, 2021 I TRIED TO START THE CAR BUT IT WOULDN'T START. ROADSIDE ASSISTANCE CAME TO MY HOME AND JUMP STARTED THE CAR. I DROVE THE CAR TO THE DEALERSHIP TO HAVE THE SERVICE DEPARTMENT LOOK FOR A PROBLEM. THE DRIVE TO THE DEALERSHIP TOOK ABOUT 45 MINUTES. WHEN I GOT TO THE DEALERSHIP I TURNED THE CAR OFF AND, WITH THE SERVICE ADVISOR STANDING NEXT TO THE CAR, TRIED TO START THE CAR. THE CAR WOULDN'T START. I'VE SINCE LOOK INLINE FOR SIMILAR COMPLAINTS AND HAVE FOUND THAT LAWSUITS HAVE BEEN FILED AGAINST SUBARU REGARDING SIMILAR COMPLAINTS. SEE PAGE #1 OF ATTACHED MAGAZINE ARTICLE.

CAR WILL NOT START. BATTERY IS DEAD. WE DROVE IT MONDAY AND IT WAS FINE. WE DID NOT USE LIGHTS AND MADE SURE EVERYTHING WAS OFF. TODAY, IT WOULD NOT START. BATTERY WAS DEAD!

MY HUSBAND AND I WERE DRIVING ON THE HIGHWAY FOR APPROXIMATELY 20 MINUTES, WHEN WE STARTED TO HEAR A CRACKLING SOUND. SOON AFTER, WE WATCHED THE WINDSHIELD START TO CRACK ON THE DRIVER'S SIDE. THE CRACK CONTINUED TO SPREAD, AND BY THE TIME WE RETURNED HOME, THE CRACK EXTENDED FURTHER. WE WERE DRIVING STRAIGHT AT 61 MPH WHEN THE CRACK STARTED, NO TURNS OR BUMPS IN THE ROAD AT THE TIME THE CRACK APPEARED. THIS HAPPENED ON OUR 2020 OUTBACK TOURING WITH 2,300 MILES, THAT WE PURCHASED OCTOBER 2020.

TL* THE CONTACT'S SON OWNS A 2020 SUBARU OUTBACK. THE CONTACT STATED THAT UPON ENTERING HIS SON'S VEHICLE, HE NOTICED THAT A LARGE HORIZONTAL CRACK HAD FORMED FROM THE TOP OF THE DRIVER'S SIDE WINDSHIELD AND EXTENDED TO THE BOTTOM PASSENGER'S SIDE. THE CONTACT STATED THAT THE VEHICLE HAD BEEN PARKED AND THE CRACK HAD FORMED WITHOUT IMPACT. ADDITIONALLY, THE CRACK OBSTRUCTED HIS VISION WHILE DRIVING. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

TL* THE CONTACT OWNS A 2020 SUBARU OUTBACK. THE CONTACT STATED THAT THE DOORS FAILED TO OPEN WITH THE KEY FOB. THE CONTACT NOTICED THAT THE BATTERY WAS DRAINED. THE CONTACT CALLED DON MILLER SUBARU WEST (5822 ODANA RD, MADISON, WI 53719; (608) 442-3200) AND WAS INFORMED TO START THE VEHICLE MORE FREQUENTLY SO THAT THE BATTERY WOULD RECHARGE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. THE VIN WAS INVALID.

MY CAR WAS PARKED AND I DISCOVERED ABOUT A FOOT LONG CRACK IN MY WINDSHIELD. THERE DOES NOT APPEAR TO BE A REASON FOR CAUSE, NO CHIPS IN MY WINDSHIELD OR ACCIDENTS WITH THE CAR. IT'S MOSTLY GARAGE KEPT AND HAS LESS THAN 12000 MILES OVER 14 MONTHS OF OWNERSHIP.

I'VE HAD RECURRING ISSUES WITH MY BATTERY DYING. I'VE REPORTED PREVIOUS ISSUES ON HERE TO SHOW THAT IT IS RECURRING. I DON'T DRIVE THAT OFTEN BECAUSE I'M WORKING REMOTELY RIGHT NOW BUT DROVE 90 MILES IN A SINGLE TRIP ON FRIDAY, JAN. 22. ON SATURDAY, JAN. 23 MY VEHICLE WOULDN'T START BECAUSE THE BATTERY WAS DEAD. I NOW CARRY A BATTERY JUMPER BECAUSE OF PREVIOUS ISSUES SO I JUMPED THE VEHICLE AND DROVE ABOUT 50 MILES. ON SUNDAY, THE VEHICLE STARTED FINE SO I DROVE MY 90 MILE RETURN TRIP. THE VEHICLE WAS NOT USED MUCH BUT I MADE SURE IT WOULD START EACH DAY AND TOOK A SHORT TRIP IN THE MIDDLE OF THE WEEK. YESTERDAY, FEBRUARY 2, THE BATTERY WAS DEAD AGAIN. INSTEAD OF JUMPING IT, I'M GOING TO HAVE IT TOWED TO THE DEALERSHIP SO THEY CAN TROUBLESHOOT. THEY HAVE TROUBLESHOOTED IT TWICE BEFORE AND HAVE NOT BEEN ABLE TO FIND THE SOURCE OF THE BATTERY DRAIN. ALL INTERIOR LIGHTS ARE IN THE OFF POSITION AND I HAVE NOT USED ANYTHING BUT THE DRIVER'S DOOR WHICH I MADE SURE IS CLOSED AND LOCKED UPON EXITING. I HAVE A CLAIM GOING WITH SUBARU CONSUME AFFAIRS. THIS WEEK THE LOWS WILL BE IN THE NEGATIVE NUMBERS AND I DON'T THINK I SHOULD HAVE TO STAND OUTSIDE AND JUMP MY OWN VEHICLE IN THAT WEATHER BECAUSE OF A FAULTY BATTER/ALTERNATOR/LEMON VEHICLE.