2011 SUBARU OUTBACK Complaints

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH IN A PARKING LOT, THE BRAKE PEDAL WAS ENGAGED AND THE VEHICLE CONTINUED TO ACCELERATE OVER A PARKING BARRIER. THE VEHICLE THEN CRASHED INTO A FENCE AND TRAVELED INTO SEVERAL BUSHES COMING TO A COMPLETE STOP. THERE WAS NO PERSONAL INJURY. THE VEHICLE WAS TOWED TO A COLLISION CENTER FOR REPAIRS. THE VEHICLE SUSTAINED MODERATE DAMAGES. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

STEERING WHEEL SHAKES FROM THE LEFT TO THE RIGHT AT DIFFERENT SPEEDS. IT HAPPENS WHEN STEERING AWAY FROM CENTER POSITION. IT ALSO PULLS IN A TURN TO THE OPPOSITE DIRECTION BEING STEERED. *TR

THERE SEEMS TO BE A PROBLEM WITH THE FRONT PASSENGER AIR BAG ACTIVATION SENSOR. MY WIFE, WHO WEIGHS APPROX. 125 LBS, OFTEN SITS IN THAT SEAT. THE AIR BAG SENSOR LIGHT MIGHT GO ON, OR IT MIGHT NOT. SOMETIMES SHE CAN SHIFT HER WEIGHT AND HAVE IT COME ON. OTHER TIMES IT DOESN'T MATTER WHAT SHE DOES, IT WILL NOT GO ON. WE CAN BE RIDING ALONG WITH THE AIR BAG LIGHT ON AND ALL OF A SUDDEN, FOR NO REASON, IT WILL GO OFF. THEN, INEXPLICABLY, IT MIGHT, OR MIGHT NOT, COME BACK ON. I BROUGHT THE CAR TO A LOCAL SUBARU DEALER WHO INFORMED ME THAT THIS IS THE WAY THE AIR BAG SYSTEM IS MADE AND THAT THERE IS NOTHING THEY CAN DO ABOUT IT. THEY SAID THAT IT IS AGAINST FEDERAL LAW FOR THEM TO MAKE ANY ADJUSTMENTS AND THAT I SHOULD JUST MAKE SURE MY WIFE WEARS HER SEAT BELT WHEN WE'RE DRIVING. THIS IS A MAJOR IRRITANT, SINCE NEITHER OF US CAN BE SURE IF THE PASSENGER AIR BAG WILL ACTUALLY DEPLOY SHOULD WE BE IN AN ACCIDENT. IT SEEMS LIKE SOMETHING SHOULD BE DONE ABOUT THIS, ESPECIALLY NOW THAT I'VE SEARCHED THIS SITE AND FOUND THAT I AM NOT THE ONLY ONE TO EXPERIENCE THIS PROBLEM WITH THE PASSENGER AIR BAG SENSOR. I JOKE WITH MY WIFE THAT WE MIGHT NEED TO FATTEN HER UP TO SAVE HER LIFE, BUT FOR SOME REASON SHE JUST DOESN'T THINK IT'S FUNNY. MAYBE YOU FOLKS CAN LOOK INTO THE PROBLEM AND DO SOMETHING ABOUT IT. *KB

VEHICLE VIBRATION - AFTER ABOUT 8K MILES A VIBRATION STARTED IN THE SEAT AND STEERING. TIRES WERE REBALANCED USING A ROAD FORCE BALANCING MACHINE. THEN THE VIBRATION WOULD COME AND GO EVEN AT SET SPEEDS. BUT WOULD GET WORSE GOING AROUND TURNS AT HIGHWAY SPEEDS. DEALERSHIP DID A "FIX" WHICH DIDN'T CHANGE ANYTHING. NO MATTER THE LOAD IN THE CAR 5 PEOPLE IN THE CAR OR EMPTY VIBRATION COMES AND GO. THEY SAY THE ISSUE WAS FIXED IN 2012 MODELS HAD A LOANER WHILE CAR WAS IN FOR THE 2 DAY FIX. SAME VIBRATION ISSUE AS I HAD. THE ONLY GOOD THING ABOUT THIS FIX. MY REAR TIRES ARE WEARING BETTER THEN THEY WERE BEFORE IT. THE OUTSIDE OF MY TIRES WERE WEARING FUNNY EVEN WHEN THE ALIGNMENT WAS WITHIN SPEC. *KB

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED THAT THE FUSE BOX WAS FILLED WITH DIRT. THE CONTACT EXPRESSED SERIOUS CONCERNS ABOUT THE POSSIBLY OF THE VEHICLE STALLING OR RESULTING IN A FIRE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS INTENDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 14,000.

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 11V467000 (VISIBILITY:SUN ROOF ASSEMBLY). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THEY WOULD HAVE TO HOLD THE VEHICLE FOR A FEW WEEKS BECAUSE THE NECESSARY PARTS WERE NOT AVAILABLE. THE CONTACT EXPRESSED FRUSTRATION BECAUSE THE RECALL NOTICE INFORMED HER THAT SHE WOULD HAVE HER VEHICLE BACK ON THE SAME DAY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS 11,483.

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT STATED THAT THE HEADLIGHTS DID NOT PROVIDE PROPER ILLUMINATION OF THE ROADWAY. THE CONTACT STATED THAT THERE WERE TWO DIFFERENT LIGHT SHADES WHERE THE TOP HALF OF THE LIGHT WAS DARK AND THE LOWER PART OF THE LIGHT WAS BRIGHT, MAKING IT DIFFICULT TO DRIVE AT NIGHT. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20 AND THE CURRENT MILEAGE WAS 7,000. THE VIN WAS NOT AVAILABLE.

I AM NOT SURE IF THIS IS A SAFETY ISSUE BUT I WAS TOLD BY THE DEALER AFTER TWO VISITS THAT THE TRANSMISSION AXLE SEAL NEEDS REPLACED AND POSSIBLY SOME OTHER PROBLEMS. *TR

WITH THE HEADLIGHT SWITCH IN AUTO MODE THE HEADLIGHTS COME ON AND THEN TURN OFF WHILE GOING UNDER INTERSTATE BRIDGE OVERPASSES. THE HAZARD WITH THIS IS: VEHICLES IN FRONT THINK THEY ARE BEING SIGNALING AT AND THEY SUDDENLY SLOW . ALSO VEHICLES IN ONCOMING LANES THINK THEY ARE BEING SIGNALED AT. THEY SLOW AND STARE. THIS ISSUE I HAVE TAKEN TO THE DEALERS. THEY KNOW ITS A PROBLEM BUT GIVE NO SOLUTION OR HAVE A CORRECT REPLACEMENT PART.THEY SAY IT IS NORMAL, "ALL SUBARUS DO THIS". THERE IS AN ADJUSTMENT THEY HAVE TRIED BUT EITHER THE LIGHTS COME ON TOO SOON OR THEY DON'T COME ON SOON ENOUGH. AT THE HAPPY MEDIUM THEY COME ON AS DESCRIBE ABOVE AT EVERY BRIDGE OVERPASS. THIS IS NOT NORMAL. I WISH SOMEONE WOULD ADDRESS THIS DEFECT. OTHER OWNERS I HAVE TALKED WITH EITHER MANUALLY TURN THEIR LIGHTS ON WHEN NEEDED OR THEY LEAVE THE HEADLIGHT SWITCH IN THE "ALWAYS ON" POSITION. HEADLIGHTS ARE EXPENSIVE FOR THIS MODEL AND LEAVING THEM ON IS NOT AN OPTION FOR ME. SOMETIMES I FORGET TO TURN THEM AND I FIND MYSELF DRIVING IN THE DARK. ALL MY OTHER CARS HAVE AUTO-ON LIGHTS AND NATURALLY WORK PROPERLY. I WOULD APPRECIATE YOUR ATTENTION TO THIS POTENTIALLY HAZARDOUS DEFECT. IF I WAS PRIVY TO THIS DEFECT I WOULD NOT HAVE BOUGHT A SUBARU. *TR

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT STATED THE REAR VIEW MIRROR WAS TOO LOW FOR HIM TO SEE THROUGH BECAUSE IT COULD NOT BE ADJUSTED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED HE WAS ON HIS OWN WITH REPAIRING THE VEHICLE AND OFFERED NO ASSISTANCE. THE MANUFACTURER STATED THEY WOULD NOT APPROVE ANY MODIFICATIONS ON THE VEHICLE. THE FAILURE MILEAGE WAS 13,000.