2009 SUBARU OUTBACK Complaints

TL* THE CONTACT OWNS A 2009 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 65 MPH, THE HOOD POPPED UP. THE CONTACT PULLED OVER TO THE SHOULDER OF THE ROAD AND WAS ABLE TO RE-FASTEN THE HOOD. AFTER TRAVELING 100 MILES, THE HOOD POPPED UP AGAIN. THE FAILURE OCCURRED INTERMITTENTLY. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 24,811.

I RECENTLY FILLED OUT THIS FORM (COMPLAINT # 10837114) CONCERNING MY HOOD LATCH BECOMING UNLATCHED ON ITS OWN. IT HAS HAPPENED AGAIN. AFTER AN APPROXIMATE 16 MILE ROUND TRIP DRIVE I PARKED THE CAR IN THE GARAGE AND NOTED THAT THE HOOD OF THE CAR HAD BECOME UNLATCHED ON ITS OWN. SHOULD I REPORT THIS EVERY TIME IT HAPPENS?

REAR HATCH WIRING HAS WORN TO THE POINT OF FULLY BREAKING FOUR AND DAMAGING FIVE OTHER WIRES OUT OF APPROXIMATELY 14 TOTAL GOING THROUGH THE FLEXIBLE BOOT BETWEEN THE BODY AND THE HATCH ON THE PASSENGER SIDE OF THE VEHICLE. SYSTEMS AFFECTED: REAR WIPER, REAR LOCK, POSSIBLY THE BRAKE LIGHT AND LICENSE PLATE LIGHTS. THIS WAS DAMAGE INCURRED OVER TIME OF NORMAL USE, OPENING THE HATCH NO MORE THAN ONCE PER DAY.

WHILE DRIVING I NOTICED MY HOOD WAS UNLATCHED. I HAD NOT RECENTLY HAD IT OPEN FOR ANY REASON..

INSIDE CAB HOOD LATCH CAN TRIGGER BY CONTACT WITH RIGHT LEG WHEN EXITING VEHICLE, DRIVER CAN USUALLY SEE HOOD NOT SECURE WHILE DRIVING, RESULTING IN STOP VEHICLE AND SECURE HOOD. ON 1/6/2016 WHILE TRAVELING OVER THE JAMESTOWN BRIDGE, HOOD FLEW UP AND SMASHED THE WINDSHIELD RESULTING IN HOOD,WINDOW AND ROOF DAMAGE. NO VISIBLE SIGN OF THE LATCH NOT BEING SECURE WAS PRESENT, SEE LIBERTY MUTUAL INSURANCE CLAIM 033127030 DATED 01/06/2016

2009 SUBARU OUTBACK HEAD GASKET SEEPAGE. THIS ISSUE SOA HAS BEEN AWHERE OF AND SAID IT CAN BE NORMAL OVER TIME. YET I FOUND THAT THE GASKET USED AT THAT TIME WAS SUBSTANDARD. A RECALL WAS NEVER ISSUED. I FEEL IT SHOULD HAVE NOTIFIED CUSTOMERS, BUT DID`NT. PERHAPS IT WOULD HAVE COST SOA A TON OF MONEY. I BELIEVE THEY ARE DEALING WITH THIS AS CUSTOMER COMPLAINTS COME IN AND TOLD REPLACEMENT OF GASKET IS REQUIRED AT OWNERS EXPENSE.I FEEL THAT SOA SHOULD OWN UP TO THIS AND PAY ALL OR A MAJOR COST OF REPAIR. I HAVE TO HAVE MY HEAD GASKETS REPLACED AS TOLD UNDER INSPECTION.

THE REAR GATE WIRING HARNESS FAILED, CAUSING REAR BRAKE LIGHTS AND TAIL LIGHTS TO STOP WORKING. WITHOUT REPLACING THE REAR GATE WIRING HARNESS ($88.80 PARTS + $448.80 LABOR + 51.07 TAX) SOON THE REAR WIPER AND DEFROST WOULD NOT WORK AND THE BACK HATCH WOULD LOCK. THIS IS A SERIOUS SAFETY ISSUE, I WANT TO SEE A RECALL AND REIMBURSEMENT OF $588.67 FROM SUBARU OF AMERICA.

TL* THE CONTACT OWNS A 2009 SUBARU OUTBACK. AFTER THE VEHICLE WAS RESTARTED FROM BEING DRIVEN, THE ENGINE REMAINED ABNORMALLY HOT AND THE AIR BAG WARNING INDICATOR WAS CONSISTENTLY ILLUMINATING. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHEN RESTARTED AFTER BEING DRIVEN AND PROGRESSED DURING HUMID WEATHER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 1/19/16 LN THE DEALER FOUND A CODE INDICATING A PROBLEM WITH THE PASSENGER AIR BAG. THE DEALER REPLACED THE MAP LIGHT ASSEMBLY WHICH INCLUDED THE AIR BAG CONTROL ELECTRONIC MODULE. UPDATED 03/29/16*JB *CN

THE HEADLIGHTS ON OUR OUTBACK BURN OUT FREQUENTLY. WE HAVE HAD MULTIPLE DIFFERENT HEADLIGHTS BURN OUT (AT LEAST 5) OVER THE YEARS THAT WE'VE HAD THE CAR. ON EACH OCCURANCE THE LIGHT BURNED OUT WHEN THE VEHICLE WAS STARTED AND NOT WHILE DRIVING. ONE TIME BOTH HEADLIGHTS BURNED OUT SIMULTANEOUSLY WHEN STARTING THE CAR AND WE HAD TO DRIVE BACK HOME FROM OUT OF TOWN WITH OUR BRIGHTS ON THE ENTIRE TIME SO WE COULD SEE.

THE BRAKE LIGHTS, HATCH LOCK, WIPER AND OTHER ELECTRICAL COMPONENTS ON THE REAR PART OF MY SUBARU 2009 OUTBACK STOPPED WORKING OR WORKING ERRATICALLY. I CHECKED THE RUBBER BOOT CONTAINING THE REAR WIRING HARNESS FOR DAMAGE AND DISCOVERED 13 OUT OF 14 WIRES WERE EITHER COMPLETELY BROKEN, OR THE INSULATION WAS WORN, EXPOSING BARE CONDUCTOR. IN ADDITION TO THE REAR ELECTRICAL ISSUES, I REPLACED THE BULBS FOR THE HEADLIGHTS AT LEAST FOUR TIMES IN A TWO YEAR PERIOD. THE AM CHANNEL ON MY RADIO NO LONGER RECEIVES SIGNALS. THE REAR ELECTRICAL PROBLEMS ARE CAUSING A SAFETY HAZARD DUE TO THE BRAKE/TAIL LIGHTS NOT FUNCTIONING, OR THE REAR WINDSHIELD WIPER NOT WORKING. SUBARU IS NOT RESPONSIVE TO THIS DESIGN FLAW.