2014 SUBARU OUTBACK Complaints

TL* THE CONTACT OWNS A 2014 SUBARU OUTBACK. DURING A RAINSTORM, WATER ENTERED THE VEHICLE THROUGH THE SUN ROOF AND DRENCHED THE CABIN. THE FAILURE CAUSED $1,769 WORTH OF DAMAGE. THE FAILURE OCCURRED BECAUSE A DRAIN TUBE ON THE SUN ROOF BECAME CLOGGED AND CAUSED THE WATER TO BACK UP AND ENTER THE VEHICLE. THE VEHICLE WAS TAKEN TO CHATHAM PARKWAY SUBARU (7 PARK OF COMMERCE WAY, SAVANNAH, GA 31405, (888) 430-0231) WHERE IT WAS DETERMINED THAT THE DRAINS WERE CLOGGED. THE DEALER CLEANED THE DRAINS, REPLACED THE CARPET, AND REPLACED THE AMPLIFIER AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT STATED THAT THE FAILURE WAS MISSED DURING AN EARLIER SERVICE VISIT WITH THE DEALER THAT COULD HAVE PREVENTED THE FAILURE. THE FAILURE MILEAGE WAS 89,904.

WHILE DRIVING LOCALLY THE INDICATOR LIGHTS ON THE DASHBOARD STARTED FLASHING (CRUISE CONTROL, CHECK ENGINE AND BRAKE LIGHTS).PARKED CAR, CHECKED GAS CAP AND DISCONNECTED BATTERY AND CLEANED TERMINALS, PROBLEM CONTINUED. TOOK THE CAR TO OUR LOCAL AUTO MECHANIC (AFTER SOME NOT SO PLEASANT DEALINGS WITH SUBARU) 7/22/19 HE PERFORMED COMPUTER DIAGNOSTIC AND FOUND FAULTY OXYGEN SENSOR. $601.38. CAR WORKED WELL UNTIL TODAY. RETURNING HOME FROM STORE THE LIGHTS ARE FLASHING AGAIN BACK TO THE MECHANIC. 18,000 MILES ON THE CAR!

TL* THE CONTACT OWNS A 2014 SUBARU OUTBACK. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE AND THE LOW OIL PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IRA SUBARU (LOCATED AT 97 ANDOVER ST, DANVERS, MA 01923, (978) 739-8850) WHERE IT WAS DIAGNOSED THAT A SHORT BLOCK MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 79,000.

TL* THE CONTACT OWNS A 2014 SUBARU OUTBACK. THE CONTACT STATED THAT THE BRAKE INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO SUBARU NAPLETONS SCHAUMBURG SUBARU (911 WEST HIGGINS ROAD, SCHAUMBURG, IL 60195, (847) 884-6000) WHERE IT WAS DIAGNOSED THAT THE BRAKE MODULATOR FAILED. THE MODULATOR WAS NOT REPLACED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: N1-45447123655. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 57,000.

TL* THE CONTACT OWNED A 2014 SUBARU OUTBACK. THE CONTACT WAS DRIVING ABOUT 35 MPH, WHEN AN ONCOMING VEHICLE LOST CONTROL AND CRASHED INTO ANOTHER VEHICLE, HIT THE GUARD RAIL AND CAUSING THE CONTACT'S VEHICLE TO REAR END THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT AND TWO OF HER CHILDREN, IN THE VEHICLE, RECEIVED CUTS AND BRUISES THAT REQUIRED MEDICAL ATTENTION. ALL THREE WERE TAKEN TO THE EMERGENCY ROOM. THE VEHICLE WAS TOTALED AND WAS TOWED TO A TOW YARD. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS PROVIDED A CASE NUMBER. THE CONTACT STATED THAT THREE MONTHS PRIOR TO THE CRASH, THE A RECALL (NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS)) WAS REPAIRED BY THE SHEEHY SUBARU OF SPRINGFIELD DEALER (70- 957-1623, LOCATED AT 6571 BACKLICK ROAD, SPRINGFIELD, VA 22150. THE FAILURE MILEAGE WAS 116,000.

IN SEPTEMBER 2017, THE DRIVER'S SIDE REAR DOOR CHILD SAFETY LOCK ON MY 2014 OUTBACK BECAME STUCK IN THE LOCKED POSITION. THIS MEANS PASSENGERS CANNOT GET OUT UNLESS SOMEONE OPENS THE DOOR FROM THE OUTSIDE. THIS IS A HUGE SAFETY CONCERN. ASKED DEALERSHIP TO FIX IT FOR FREE, BUT THEY WOULD ONLY GIVE ME HALF OFF. THEN TODAY (JULY 10, 2019) I DISCOVERED THAT THE SAME DOOR ON MY 2009 IMPREZA IS HAVING A SIMILAR PROBLEM. THE SWITCH CAN STILL MOVE FROM LOCKED TO FREE, BUT THE DOOR WILL NO LONGER OPEN FROM THE INSIDE. I THINK SUBARU HAS A DEFECTIVE CHILD SAFETY LOCK THAT NEEDS TO BE RECALLED.

WHEN DRIVING THE TRANSMISSION WILL SLIP OUT OF GEAR NOT ALLOWING YOU TO ACCELERATE AND THEN IT WILL GO BACK INTO GEAR SHIFTING INTO GEAR EXTREMELY HARD. NOT SAFE FOR HIGHWAY DRIVING

AS PART OF THE TAKATA RECALL, WE HAD THE AIRBAGS ON OUR 2014 SUBARU OUTBACK REPLACED BY THE DEALER ON MAY 8, 2019. ON MAY 22, 2019, WE WERE SITTING AT A CITY STOPLIGHT WHEN WE WERE HIT HEAD ON BY ANOTHER DRIVER GOING 40-50 MPH. IN SPITE OF A DIRECT HIT TO THE FRONT AIRBAG SENSORS, THE AIRBAGS DID NOT DEPLOY ON OUR 2014 SUBARU OUTBACK. WHEN WE NOTIFIED THE DEALER WHO DID THE REPLACEMENT OF THE FAILED AIRBAGS, THEY REFUSED TO COMMENT.

TL* THE CONTACT OWNS A 2014 SUBARU OUTBACK. WHILE REVERSING OUT OF A DRIVEWAY, THE CONTACT STOPPED THE VEHICLE, SHIFTED INTO PARK, AND EXITED THE VEHICLE. SUDDENLY, THE VEHICLE LURCHED FORWARD AND STRUCK AND DRAGGED THE CONTACT. THE VEHICLE DROVE OVER A BRUSH AND FINALLY CAME TO A STOP. THE CONTACT WAS NOT INJURED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE HAD AN EXTENDED WARRANTY UP TO 120,000 MILES. THE FAILURE MILEAGE WAS 93,880.

PASSENGER AIRBAG LIGHT AND WARNING TONE SOUND WHEN OCCUPANT IS IN SEAT AND CAR IS MOVING. BEEN TO THE DEALER 6 TIMES. THE SEAT BELT LATCH WAS REPLACED, OCCUPANT DETECTION SENSOR REPLACED, SEAT WAS REPLACED. SENSORS RECALIBRATED BY DEALER. PROBLEM STILL PERSISTS AND WE'RE NOW TOLD IT CAN'T BE FIXED. DEALER WILL NOT SAY IF THE AIRBAGS WILL OR WILL NOT DEPLOY IN AN ACCIDENT. CAR IS ESSENTIALLY UNDRIVEABLE AS THE WARNING TONE IS CONSTANT AND PASSENGER RESTRAINT AND SAFETY SYSTEM IS COMPROMISED.