2009 SUBARU OUTBACK Complaints
View complaints related to 2009 SUBARU OUTBACK. The complaints found here are submitted by actual consumers with first hand experience. There are more than 110 complaints submitted for the 2009 SUBARU OUTBACK. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2009 SUBARU OUTBACK- KENSINGTON, MD
THE AIRBAG FAILURE INDICATOR IN THE INSTRUMENT PANEL IS COMING ON INTERMITTENTLY WHILE DRIVING. AFTER TURNING OFF THE ENGINE, THE PROBLEM GOES AWAY FOR SOME TIME AND DAYS OR WEEKS LATER COMES ON AGAIN. I AM CONCERNED THAT SHOULD THERE BE A COLLISION WHILE THE CONDITION DESCRIBE ABOVE EXIST, AIRBAG DEPLOYMENT MAY FAIL. THERE SEEMS TO BE THOUSANDS OF THESE INCIDENTS WHILE SEARCHING INTERNET DATABASES AND IT APPEARS ALL SUBARU DEALERS KNOW OF THE PROBLEM AND PRESUMABLY SUBARU AS WELL. SHOULD NOT BE A RECALL FOR THIS POTENTIALLY SERIOUS SAFETY ISSUE? *TR
Source: NHTSA WEB SITE -
2009 SUBARU OUTBACK- BLYTHEWOOD, SC
IN MAY OF THIS YEAR, DASH STARTED TO GET STICK AND ALSO PRODUCES A BAD GLARE ON WINDSHIELD. HAS GOTTEN WORSE AS HEAT HAS PROGRESSED IN SC DURING THE SUMMER. *TR
Source: NHTSA WEB SITE -
2009 SUBARU OUTBACK- BRIGHTON, CO
CONTACTED DEALER (MIKE SHAW SUBARU, NORTHGLENN, CO) PER THE NHTSA RECALL 14V-311 -- RECALL STATES INSPECT AND REPAIR. INSISTED ON INSPECTION ONLY AND REPLACEMENT IN THE EVENT OF VISIBLE CORROSION ONLY. DID NOT OFFER THE APPLICATION OF ANTI-CORROSIVE MATERIAL IN THE EVENT THAT LINES ARE DEEMED ACCEPTABLE. *TR
Source: NHTSA WEB SITE -
2009 SUBARU OUTBACK SPORT- ANN ARBOR, MI
TL* THE CONTACT OWNS A 2009 SUBARU OUTBACK. THE CONTACT STATED THAT THE DOME LIGHT WAS BURNED AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 SUBARU OUTBACK- FAIRFAX, VA
THE DRIVER AIRBAG IN MULTIPLE MODELS OF SUBARU ARE DISABLED BECAUSE OF AN APPARENT FAULT IN THE PASSENGER AIRBAG INDICATOR LIGHT IN THE OVERHEAD CONSOLE.THIS REQUIRES REPLACEMENT OF THE PART. I HAVE RESEARCHED THE TOPIC IN MULTIPLE AUTO WEBSITES AND IT APPEARS TO AFFECT A LOT OF MODEL YEARS OF ALL MAKES OF THE SUBARU.THE PROBLEM IS ALSO INTERMITTENT AND OCCURS WHILE DRIVING . I THINK THAT DISABLING THE AIRBAG IS A SERIOUS SAFETY ISSUE AND THAT SUBARU HAS NOT FESSED UP ABOUT THIS OR FIXED THE PROBLEM. *TR
Source: NHTSA WEB SITE -
-
2009 SUBARU OUTBACK- CUMBERLAND, RI
THE AIRBAG LIGHT ON THE DASH WOULD INTERMITTENTLY TURN ON. IF I TURNED THE CAR OFF AND THEN RIGHT BACK ON THE LIGHT WOULD GO OUT. EVENTUALLY THE LIGHT WOULD COME BACK ON, SO I TOOK THE CAR TO THE DEALER WHO HAD A TECHNICIAN CHECK THE COMPUTER CODES. IT LISTED (CODE 26-RIGHT FRONT SEAT BELT ERROR). THE TECHNICIAN RESET THE COMPUTER AND THE COMPUTER ERROR CODE WAS CLEARED. THE TECH TOLD ME THAT EVENTUALLY IT WAS GOING TO HAPPEN AGAIN, AS HE HAD SEEN THE PROBLEM SEVERAL TIMES BEFORE IN THE 2008/2009 YEAR RANGE OF OUTBACKS & LEGACY'S AND TOLD ME THAT WHEN THE DASH LIGHT WAS LIT, "NONE OF THE AIRBAGS WOULD WORK IN A COLLISION". ALL WAS WELL FOR A FEW WEEKS AND THE LIGHT DID COME BACK ON, SO THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED. THE PROBLEM SEEMS TO BE THE MAP LIGHT/PASSENGER SEATBELT LAMP ASSEMBLY (PART # 84621AG53A) THAT IS LOCATED ON THE INTERIOR ROOF DIRECTLY NEXT TO THE REAR VIEW MIRROR. I WAS INFORMED THAT THIS PART IS NOT COVERED BY ANY WARRANTIES, AS THE AIRBAGS ARE A "SUPPLEMENTAL SYSTEM", UNLIKE SEATBELTS WHICH "ARE COVERED" AS THE PRIMARY RESTRAINT SYSTEM. IT SEEMS TO ME THAT SUBARU MUST OBVIOUSLY BE AWARE OF THIS DEFECTIVE PART AS IT IS AN INSTOCK ITEM AT THEIR DEALERSHIPS (AT LEAST IT IS AT MY DEALER). THE BOTTOM LINE IS THAT I HAD TO PAY (ALMOST $200) TO FIX A PROBLEM THAT WILL ALLOW MY VEHICLE'S AIRBAGS TO WORK IN THE EVENT OF A COLLISION BECAUSE THE AIRBAGS ARE CONSIDERED A "SUPPLEMENTAL SYSTEM". "LOVE" (PUN INTENDED) TO KNOW WHEN THE RECALL IS GOING TO OCCUR. *TR
Source: NHTSA WEB SITE -
2009 SUBARU OUTBACK- ASTORIA, NY
MY SEAT BELT WARNING LIGHT ON THE DASHBOARD WAS COMING ON INTERMITTENTLY BUT USUALLY WENT OFF IF I TURNED THE ENGINE OFF AND RESTARTED IT. BUT NOW IT'S ON CONSTANTLY. THE DEALER SAYS IT'S A MALFUNCTION INVOLVING THE PASSENGER SEAT BELT APPARATUS AND IT'S NOT COVER UNDER THE EXTENDED WARRANTY. THE COST OF THE REPAIR IS ESTIMATE TO BE OVER $350. I SEE ONLINE THAT MANY PEOPLE HAVE THIS PROBLEM WITH THE 2005-2009 OUTBACKS. THE MECHANISM IS OBVIOUSLY DEFECTIVE AND SHOULD BE RECALLED. *TR
Source: NHTSA WEB SITE -
2009 SUBARU OUTBACK- WASHINGTON, DC
2009 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO VEHICLE SHUTS DOWN WHILE DRIVING. *SMD THE CONSUMER BELIEVED THE VEHICLE SHUTTING DOWN, WAS THE RESULT OF A FAULTY IGNITION. *JB
Source: CONSUMER LETTER -
2009 SUBARU OUTBACK- TRAVERSE CITY, MI
THE HEADLIGHTS ON THIS VEHICLE ARE GROSSLY INADEQUATE WHEN USING LOWER BEAMS. I HAVE CONTACTED SUBARU AND WAS TOLD THAT THERE IS NO PROBLEM. I CONTACTED THE LOCAL DEALER AND WAS INFORMED THAT THEY ARE AWARE OF THE PROBLEM, BUT NOTHING CAN BE DONE - IT IS A SUBARU ENGINEERING DECISION TO HAVE THAT 'QUALITY' OF HEADLIGHT. *TR
Source: NHTSA WEB SITE -
2009 SUBARU OUTBACK SPORT- WLMINGTON, DE
SUBARU OUTBACK SPORTS 2009 MODEL, WITH NO PRIOR HISTORY PROBLEM EXCEPT THAT SUBARU RECALLED AN ELECTRONIC BOARD AND IT WAS REPLACED BY SUBARU DEALER. JUST GOT OFF THE HIGHWAY, COMING FROM THE AIRPORT, SMELLED SOMETHING BURNING LIKE WOOD. OPENED THE WINDOW TO MAKE SURE IT IS NOT OUR CAR. SMELL WAS STILL THERE. PULLED OFF THE ROAD. CHECK ENGINE LIGHT WENT ON, LOTS OF SMOKE FROM HOOD AFTER ONE SECOND THE FIRE STARTED ENGULFING THE HOOD. MY HUSBAND AND I JUMPED OUT OF THE CAR OF FEAR OF AN EXPLOSION AND CALLED 911 RIGHT AWAY. WITHIN 7 MINUTES ABOUT THE CAR WAS COMPLETELY BURNT. FIRE DEPARTMENT CAME WITHIN 10 MINUTES WHILE CAR WAS STILL BURNING., LOST SOME ELECTRONIC GADGETS, CAMERA, TABLET, 2 GPS, ETC., AND SOME CLOTHING AND ODDS AND ENDS BUT EVERYONE WAS SAFE. . THE WOMEN FROM THE CLAIM DEPARTMENT SAID THAT SHE ALSO HAD CALL ABOUT A FIRE IN A SUBARU COMING FROM THE AIRPORT LIKE US. SHE DID NOT WANT TO SAY ANYMORE SINCE SHE ACCIDENTALLY SAID IT. SUBARU REFUSE TO INVESTIGATE THE FIRE UNLESS I PUT A CLAIM AGAINST THEM. *TR
Source: NHTSA WEB SITE