2011 SUBARU OUTBACK Complaints

While driving the car on or about 12/21/2021 at about 6 or 7 pm at night, I experienced a catastrophic failure of the transmission. The car lost drivetrain power and began to shudder and limp along the road. All the warning lights on the dashboard lit up at once. Fortunately, I was not on a highway, and I was able to safely pull over to the side of the road. But the incident did leave me unsettled and distressed especially as it was happening. There were no warning signs or indications of something was amissed prior to the failure. At a Subaru dealership service, I learned with the valve body and the torque converter need to be replaced at an expensive cost (almost $4,000). This is a problem that Subaru is aware of and has done little to address it before the failure occurs in affected vehicles at large. I feel this is a serious safety issue that needs to be proactively remedied before failure can occur. My car only has 160,000 miles and responsibly driven. Normally, such a car should not have experienced such a catastrophic failure in the transmission as mine did even at that accrued mileage. I also later learned that this is a prevalent problem on this particular car model, so much so that many dealership service departments are performing this type of repair at least once a week. For this problem to be this relatively widespread means there some sort of defect or design flaw in the system itself. There seems to be a high rate of incidence for a critical part on a vehicle that should normally and typically last the lifetime of the vehicle.

When coming to a stop, the transmission's torque converter does not disengage, causing the engine to stall. This was diagnosed by two independent repair shops and there is an open TSB from Subaru that addresses this problem. However, when slowing down at an intersection, the sudden stop can be dangerous.

I have owned this 2011 Subaru Outback since I purchased it brand new. Over the past 10 years, I have had to put approx 7 or 8 new batteries into the vehicle. The current mileage is approx 75,000. Over the past 10 years of owning this vehicle, I have kept the vehicle very well maintained almost exclusively at the dealership. I have been left stranded twice now in the past 2.5 weeks. I have been left stranded MULTIPLE times over the past 10 years. The battery cables have always corroded quickly the entire life of the vehicle in a way that I have never experienced with any other vehicle before. 2.5 weeks ago I arrived home from a 4 day trip to find my Outback dead at the airport. The battery was 3 years old at that time and had given no indication 4 days earlier that anything was wrong. AAA came out and attempted to jump start it without success. They then charged the battery but that also did not work. The engine didn't even attempt to turn over. The technician offered to put in a new battery and said he highly doubted it would help. Somehow it worked and I paid for the $150 brand new battery. But now 2.5 weeks later, the car is totally dead. AGAIN. There is nothing wrong with the battery, we charged it back up fully and yet the car will not work. I no longer feel safe driving this vehicle due to the fact that it's not only left me stranded multiple times but yesterday without warning the battery light started to flash on the dashboard followed by the the rest of the dashboard lights flashing while I was driving to pick up my child. As soon as I was able to pull over, the car stopped working and it was dead as a doornail. AGAIN. The vehicle is being towed to the dealership tomorrow. AGAIN.

I have a 2011 Subaru Outback with ~`40k miles. After buying the vehicle in late 2020 I began to notice the vehicle shuttering and shaking when coming to a complete stop or when I begin to reverse and when the vehicle shutters there is a significant RPM drop. The shuttering issue occurs randomly and is concerning but the bigger issue is that the vehicle has also stalled after coming to a hard stop twice in the last year. When braking hard from 60 mph to avoid vehicle the vehicles engine stalled out. When this occurred I had to place the vehicle in park then restart the engine. As of today I have never seen a warning message or anything that would let me know that there was an issue. When researching the topic I found that this is a known issue by Subaru related to a faulty thrust washer in the CVT and a TSB, 16-90-13r was issued but was not directly communicated to the customer. The warranty was extended to 100k miles but the vehicle was purchased at 128k miles and I was told that the repair would not be covered since it fell outside the extended warranty. Thankfully when the car stalled there was not a vehicle behind me and I was visible on the road but this issue poses great risk to safety since one loses power to the vehicle. Also, the symptoms of the failure would leave the average driver to think it was a more common issue ( pad, caliper, tire balance) which would be misdiagnosed.

I was driving and suddenly loss almost all brake pressure. The brakes just went to the floor. Fortunately I was driving on a 30mph roadway near my home and was able to safely get the vehicle home. The mechanic said is it the brake lines corroded. Sudden loss of brake fluid. I see Subaru has recalls on earlier years for this. You need to get them to recall 2010 and 2011 Subaru Outbacks for this brake line issue. I see all over the internet other folks have the same problem with the 2010 and 2011. This is going to cause a major accident and people could. be killed. Had I been on the highway and this happened, I know this could have caused a terrible accident. Subaru is clearly aware of this brake line problem and you have not informed the customer that this is happening with the 2010 and 2011 Outbacks! Please take action immediately to inform owner of this problem. We have a right to know.

The manufacturer, Subaru, admitted they have an issue with the ECU setting false error codes (P0128) when they issued a TSB, # 11-102-11R, calling for a software upgrade to fix the problem. This is an emissions related issue, in that it turns on various warning lights, including the SES light, making the car impossible to pass the routine smog check. So why should I, the owner, be required to pay the dealer to update the software for a problem Subaru has admittedly identified as a manufacturer error?

Partial brake failure while driving on Interstate. When applying brakes, the dash light came on and the pedal went to the floor. Car stopped, but braking distance was very long. The problem was caused by the failure of a brake junction on the right rear side, due to rust.

- Windshield cracks instead of dings (6 separate occasions now) - Cracks across windshield hamper visibility - The minute dings that result in window cracking/failure have been observed by technicians at Safelite and possibly other auto glass repair companies who have replaced the windshield (in the previous 5 replacements) and I have photos of the current window ding/crack. Each time there is a small ding it immediately results in a large crack. - The windshield was inspected by the auto glass repair techs employed by the repair companies suggested by the insurance company. -No warning other than hearing the rock or whatever item that glanced off the windshield.

The contact owns a 2011 Subaru Outback. The contact stated while driving 50 MPH, several unknown warning lights illuminated. The contact pulled over to the side of the road and then had her brother-in-law continue driving manually to an independent mechanic. The mechanic inspected the vehicle and diagnosed the failure as a faulty transmission and torque converters. The mechanic replaced the transmission with a used transmission with lower miles. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.

My 2011 Outback had a head gasket failure at 98,000 miles. The car overheated which forced me to pull over in heavy traffic. There was no prior warning or symptoms until the engine temperature warning light appeared. The car was repaired by the dealership at a hefty price. They said this problem is common on these vehicles, though no recall has been issued on the part. I filed a complaint with the manufacturer.