1998 SUBARU OUTBACK Complaints

BLOWN HEAD GASKET. SEEMS TO BE A MANUFACTURING PROBLEM, CONSIDERING THE NUMBER OF BLOWN HEAD GASKETS ON SUBARU 2.5L ENGINES. CONTACT SUBARU MECHANICS TO OBTAIN UNUSUAL HIGH NUMBERS. *AK

RECALL 01 V 216 000/COILSPRING: UNABLE TO GET DEALER; FREDERICK MOTORS; FREDERICK,MD; PHONE# 301/663-6111 TO HONOR RECALL BECAUSE NO PARTS WERE AVAILABLE. SEEKING HELP FROM NHTSA IN THIS MATTER. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *AK

CONSUMER RECEIVED RECALL 01V-216, HOWEVER WHEN CONSUMER CONTACTED DEALERSHIP TO SCHEDULE AN APPOINTMENT SHE WAS INFORMED THAT THEY WERE OUT OF PARTS AND IT WOULD TAKE A FEW WEEKS TO GET THE PARTS IN AND THEN ANOTHER COUPLE WEEKS TO GET ON THE SERVICE SCHEDULE.*JB

VEHICLE WILL REV /ACCELERATE WHEN CONSUMER TURNS AIR CONDITIONER( A/C) ON. PROBLEM USUALLY HAPPENS WHEN A/C IS ON. CONTACTED DEALER, AND DEALER CANNOT FIND CAUSE OF PROBLEM. *AK

CONSUMER WAS TRAVELING ABOUT 60MPH ON HIGHWAY, VEHICLE IN FRONT SLOWED DOWN, CONSUMER APPLIED BRAKES, AND VEHICLE TOOK OFF ON ITS ON. VEHICLE WAS OUT OF CONTROL, BUT AVOIDED OTHER CARS. WITHOUT PRIOR WARNING, FLIPPED THREE TIMES, AND ENDED ON DRIVER'S SIDE . DEALERSHIP WAS AWARE OF PROBLEM.*AK CONSUMER WAS TRAVELING AT 60 MPH AND WAS USING CRUISE CONTROL, THE VEHICLE IN FRONT OF CONSUMER WAS BRAKING, IN WHICH CONSUMER BEGAN TO BRAKE, HOWEVER VEHICLE DID NOT SLOW DOWN, THE CRUISE CONTROL DID NOT DISENGAGE AND THE VEHICLE ROLLED OVER ON THE DRIVERS SIDE, VEHICLE WAS TOTALLED.*JB

WE PURCHASED A BRAND NEW SUBARU OUTBACK S/W IN 1999 AND RECENTLY HAD A FLAT TIRE. UPON PLACING THE "MINI" SPARE PROVIDED WITH THE CAR AND DRIVING (UNDER 50 MPH) ONLY 19 MILES TO A TIRE DEALER TO HAVE THE FLAT REPAIRED, THE REAR END WAS DAMAGED. IT COST $800 TO HAVE THE REAR END GEARS REPLACED. IT TURNS OUT THAT THE "MINI" SPARE PROVIDED WITH THE CAR CANNOT BE USED WITHOUT DISABLING THE ALL WHEEL DRIVE, BY FINDING AND REPLACING A FUSE UNDER THE HOOD (LISTED IN THE INSTRUCTIONS FOR SPARE REMOVAL LAST ON PAGE 2 OF THE OWNERS MANUAL). OH YEAH, THE SPARE CAN ONLY BE USED ON THE REAR WHEELS. THIS INFORMATION IS ALL "HIDDEN" IN THE OWNERS MANUAL. SINCE WE HAVE AUTO INSURANCE THAT INCLUDES TOWING, WE WOULD HAVE BEEN MUCH BETTER OFF TOWING THE CAR TO THE TIRE DEALER TO HAVE THE FLAT REPAIRED (FOR FREE) THAN USING THE SPARE PROVIDED AND PAYING $800 TO HAVE THE REAR END REBUILT. (TOWING NEEDS TO BE DONE ON A FLAT BED TRUCK WITH ALL WHELLS OFF THE GROUND.) PLEASE WARN OTHER DRIVERS OF THIS IMPROPERLY LABLED "SPARE TIRE". ANY ASSISTANCE YOU CAN PROVIDE FROM SUBARU WILL BE GREATLY APPRECIATED.*AK

ALL TURN SIGNALS ARE FLASHING AT SAME TIME, TURN SIGNAL AND HAZARD SIGNAL ARE WORKING AT SAME TIME.*AK DEALER PUSHED THE HAZARD SIGNAL BUTTON AND THE CONDITION STOPPED AND COULD NOT BE REPLICATED, CONSUMER HAD TRIED PUSHING THE HAZARD BUTTON HIMSELF, HOWEVER THE SIGNALS KEPT BLINKING WHEN HE ATTEMPTED, PROBLEM HAS NOT OCCURRED SINCE. *SLC

I WAS PARKING MY CAR TO GO TO THE VIDEO STORE WITH MY SON. IT APPEARED TO LURCH FORWARD, SPEEDING UP, AND DID NOT COME TO A STOP UNTIL IT HIT FOUR OTHER CARS, AND FINALLY PLOWED INTO A LARGE 4X4 BROADSIDE, WITH ENOUGH SPEED TO PUSH IT INTO ANOTHER CAR. MY AIRBAGS DEPLOYED, AND MY DISABLED CHILD FELL OUT OF THE PASSENGER SIDE ONTO THE PAVEMENT. PARAMEDICS WHERE CALLED AND HE WAS DETERMINED TO HAVE MINOR INJURIES. I HAD PREVIOUS PROBLEMS WITH THE KEY STICKING, AND SOMETIMES UNEXPLAINED MINOR SPEEDUPS INT HE TRANSMISSION, BUT DIDN'T REALIZE HOW SEVERE IT WAS. NOW I UNDERSTAND THIS IS A POSSIBLE, SERIOUS PROBLEM WITH MY VEHICLE. THE CAR IS CONSIDERED TOTALLED, BUT HASN'T BEEN DISPOSED OF AS YET. POLICE TOOK PICTURES AT THE SCENE. PLEASE HELP ME FIGURE THIS OUT.*AK

ON 1/15/01 BEARD SUBARU DIAGNOSED AND REPAIRED MY ENGINE FOR AN OIL LEAK. I PAID $654.50 FOR THEM TO REMOVE THE TRANSMISSION AND RESEAL BAFFLE PLATE AS WELL AS RESEAL OIL PUMP, QUESTIONABLE CAM SEALS (REFERRING TO PAPERWORK FROM DEALER). ON 3/23/01 WHILE DRIVING ON THE HIGHWAY, CHECK ENGINE LIGHT WENT ON AND SIMULTANEOUSLY CAR COMPLETELY DIED. BEARD SUBARU DIAGNOSED ENGINE SEIZED DUE TO DROP IN PRESSURE W/IN ENGINE. UPON SEVERAL CONTACTS W/ SUBARU OF AMERICA, THEY HAVE OFFERED TO PAY 50% TO REBUILD ENGINE, WHICH HAS BEEN VERBALLY ESTIMATED AT $2,500. BEARD SUBARU UNABLE TO EXPLAIN CAUSE OF ENGINE SEIZE, BUT DENIES IT IS RELATED TO RECENT REPAIR OF ENGINE LEAK. SUBARU OF AMERICA REQUIRES ME TO ACCEPT OR DENY OFFER TO OF "COURTESY FOR MY PATRONAGE" 50% BY WED. 4/4/01. I BOUGHT MY VEHICLE BRAND NEW AT BEARD SUBARU AND HAVE MAINTAINED IT FAITHFULLY. I QUESTION A DEFECT WITHIN MY VEHICLE, OR A DIRECT CORRELATION TO THE RECENT WORK CONDUCTED BY BEARD SUBARU. I REQUESTED WRITTEN DOCUMENTATION. THEY DIAGNOSED MY VEHICLE ON 3/27/01. ON 3/30/01 I RECEIVED A MESSAGE FROM BEARD SUBARU THEY WOULD HAVE TO GET BACK TO ME "NEXT WEEK". THEY ARE AWARE I BEGIN A NEW JOB ON 4/2/01 REQUIRING ME TO RENT A VEHICLE UNTIL MY SITUATION IS RESOLVED. SUBARU OF AMERICA HAS OFFERED TO PAY 50% CAR RENTAL FEE FOR 5 DAYS. IS THERE A WAY TO HAVE A SECOND OPINION BEFORE I AM REQUIRED TO RESPOND TO SUBARU OF AMERICA'S DEADLINE BY 4/4/01? I AM WEARY TO ACCEPT AN AGREEMENT THAT NO ONE HAS PROVIDED A SECOND OPINION, THEY HAVE FAILED TO PROVIDE A WRITTEN ESTIMATE OF WHAT I WILL BE REQUIRED TO PAY "AFTER JUST PAYING $654.50 FOR AN ENGINE LEAK" AND I AM BEING TOLD I MUST RESPOND TO THE OFFER BY 4/4/01 OR I WILL NOT BE ASSISTED.*AK

AIRBAG LIGHT CAME ON WHILE DRIVING VEHICLE. TOOK VEHICLE TO DEALER, AND DEALER SAID MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. CONSUMER CONCERNED THAT AIRBAGS WON'T WORK.*AK THE AIR BAG MODULE WAS REPLACED. *YH