2020 SUBARU OUTBACK Complaints

Have had to replace front windshield 4 times in less than two (2) years due to windshield being cracked by small debris from other vehicles passing by. These have been very minor rocks that have hit the windshield with three of the times it occurred at less than 40 mph. One occurred when I was driving in a residential area at 20 mph. One event occurred spontaneously overnight with the car sitting inside an enclosed garage. Took a picture of the latest event. Concerned that if the window cracks that easy, what would happen if I am in an accident. Subaru is aware of the problem. Windshields have not been inspected by others. No warning lamps, messages, et cetera are related to these events. Review of web comments reveal that it is not an isolated event. Seems to be a design issue and how their Eyesight system affects the windshield design.

Thermostat Replacement: THERMO CONTROL VALVE IS NOT OPERATING. FLUID IS LEAKING FROM ASSEMBLY. The thermostat is a valve that keeps coolant circulating in the engine until it reaches normal running temperature. When this happens, the thermostat opens and allows coolant to flow to the radiator. There were no warnings before this occurred and my car could have overheated. After talking to multiple subaru outback owners, this issue seems to be predominant and am surprised it is not covered by Subaru or that the NTSHA has been warned of this issue.

The contact owns a 2020 Subaru Outback. The contact stated while driving at an undisclosed speed, the contact became aware that there was a large crack on the windshield going across the front windshield. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 59,000.

Later today I am getting my 4th windshield, maybe my 5th, I don’t remember. There is something wrong With these windshields. Nothing more than a small pebble has hit the windshield to cause the cracks and honestly that was only one incident. All the rest happened for no apparent reason. Again, my fourth or fifth windshield. This is ridiculous.

[XXX] recall , Chain is slipping , Subaru Dealer In Boone NC Recommends [XXX] repair kit. Dealer, Hendrick of SouthPoint, Durham NC, won't cover expenses, because when they did the original procedure, [XXX] noted nothing was slipping at the time, and they updated the TCU and stamped completed. Now that the car is over 100k miles by just a few thousand they will not repair it. Cost to repair $12000.00. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The NEW car battery was replaced by seller early in the first year. The car would not start after stopping. Now the same again dead battery symptom reappears. Upon trying to start, the electrical system will not shut off at this time and will drain the battery down yet further. After stopping the car it will not start without fully recharging. Early on, once the car stopped running while I was in gear driving down the road. Though it did restart this time. I have been unable to disable the engine from stopping at stop signs which is a BIG concern. The last few recharges have only lasted days. I'd say the battery is now gone. And now also, when the battery is charged, the rear hatch will not open. This is a big concern. Dependent upon who you talk to at the Subaru Dealers, you will get numerous answers for this concerns. Buy another car? As to the rear hatch, the Manual shows I can just pull a cord on the inside. None can be found.

The automatic lifting of the rear trunk opens as it should, but then will start to close on you out of no where without pushing the close button. It is terrifying because it doesn’t sense a body there. The screen in the center console also will become inaccessible and black out making it impossible to use the touch screen. The usb ports/ connecting to iPhone will disconnect making Bluetooth unavailable. Extremely difficult when needing gps or on the freeway

On 2/20, a crack appeared across the drivers side of my windshield while my car was parked. The crack is approximately 15" long extending from the lower side of the windshield, curving up toward the middle of the windshield. The crack is significant enough that it will require replacement.

Rear hatch opens while driving. It will not lock nor will it auto close. The dealer, Pine Belt Subaru, Lakewood, NJ, tried to fix it, but it happened again one week later. A very dangerous situation. A complete replacement of the hatch's lock may solve the problem .

Heated windshield area where the windshield wipers are shorted out and caused the windshield to crack