2003 SUBARU WRX Complaints

THERE HAS BEEN NO ACCIDENT OR CRASH. THIS IS AN ONGOING SAFETY PROBLEM WITH A MODEL OF TIRES. THE TIRES ARE KUMHO SPT 225/45R-17. THESE TIRES HAVE SERIOUS DIRECTIONAL STABILITY ISSUES. THEY MAKE THE CAR VERY SCARY TO DRIVE IN CROSS WINDS. IN CORNERS, THE CAR ALWAYS FEELS LIKE IT IS SQUIRMING AROUND AND YOU NEVER REALLY KNOW WHAT DIRECTION IT IS GOING TO GO. I'VE ALIGNED THE CAR TWICE, BOTH TIMES ADDING MORE REAR TOE IN TO INCREASE STABILITY. THIS HAS HAD ALMOST NO EFFECT. I'VE TRIED A NUMBER OF DIFFERENT TIRE PRESSURES. HIGHER PRESSURES (ABOVE 40PSI) HELP, BUT DO NOT FIX THE PROBLEM. I'VE USED SEVERAL OTHER TYPE AND BRAND OF TIRES ON THE CAR AND NEVER HAD ANY STABILITY ISSUES WITH ANY OF THEM. THERE IS NO PROBLEM WITH ANY OF THE COMPONENTS IN THE SUSPENSION SYSTEM. I'VE SPENT OVER ONE MONTH WITH KUMHO TRYING TO RESOLVE THIS PROBLEM WITH THE TIRES. IN THAT TIME, I HAVE RECEIVED A SINGLE ONE SENTENCE RESPONSE TO MY E-MAILS. KUMHO HAS REPEATEDLY NOT RETURNED THE MAJORITY OF MY PHONE CALLS TO RESOLVE THIS PROBLEM. APPARENTLY THEY DO NOT THINK THERE IS A PROBLEM WITH THE TIRES, AS THEY HAVE ABSOLUTELY NO INTEREST IN HELPING TO FIGURE OUT THE PROBLEM OR EVEN LOOKING AT THE TIRES. *TR

2003 SUBARU WRX, RAW FUEL SMELL IN CABIN BEFORE ENGINE IS WARM AND COOLANT TEMPERATURES ARE WARM. HAPPENS INFREQUENTLY BUT WOULD LIKE TO GET RID OF THE SMELL. SEEMS LIKE IT'S A POPULAR PROBLEM FOR THE CARS IN THIS PRODUCTION RANGE. FIRST NOTICED IT ON THE DATE SHOWN BUT OCCURS MORE OFTEN WHEN TEMPERATURES ARE BELOW 50F. *TR

I HAVE A 2003 SUBARU WRX WAGON. AS TEMPERATURES APPROACH FREEZING THE FUEL LINES ON THE PASSENGER SIDE OF THE ENGINE BEGIN TO LEAK, HEAVILY, DURING COLD START UP. THIS CAUSES RAW FUEL SMELL TO ENTER THE CABIN AS WELL AS CREATING A POTENTIALLY HAZARDOUS SITUATION WITH RAW FUEL OPENLY POOLING ON THE ENGINE. SUBARU AND THEIR DEALERS ARE AWARE OF THE SITUATION AND IT IS FIXABLE, HOWEVER IT REQUIRES REMOVAL OF THE INTAKE MANIFOLD - A VERY LABOR INTENSIVE JOB - WHICH MAKES IT A COSTLY REPAIR FOR THE CONSUMER TO BEAR. I ACQUIRED THE CAR LAST YEAR AND THE PROBLEM OCCURRED THROUGHOUT LAST WINTER AND HAS RECURRED ALREADY ONCE THIS FALL. *TR

I WOULD LIKE TO FILE THIS COMPLAINT AFTER READING ALL OF THE COMPLAINTS RELATED TO THE SAME PROBLEM I AM HAVING WITH MY 2003 SUBARU WRX. VERY STRONG RAW GASOLINE FUMES INSIDE THE PASSENGER COMPARTMENT DURING COLD WEATHER STARTUP. I AM THE ORIGINAL OWNER OF THIS CAR. THIS PROBLEM JUST STARTED THIS WINTER. YES SUBARU OF AMERICA IT'S HAPPENING ON THE 2003 MODELS ALSO. I WOULD APPRECIATE SOME DIRECTION AS HOW TO PROCEED WITH THIS DEVELOPING SAFETY PROBLEM WITH MY CAR. THANK YOU. *TR

TOOK MY VEHICLE IN FOR ROUTINE MAINTENANCE WHEN IT WAS FOUND TO HAVE A SIGNIFICANT GAS LEAK. SPECIFICALLY THE FUEL RAIL HAD SOMETHING LIKE 16 LEAKS. WHILE I NEVER HAD AN ENGINE FIRE THE POSSIBILITY FOR THAT HAPPENING WAS VERY REAL. THIS IS MY FAMILY CAR, WHICH I TRANSPORT MY CHILDREN IN. FROM READING OTHER EXPERIENCES ABOUT THIS I HAVE FOUND IT TO BE A FLAW IN DESIGN WITH THE 2003 SUBARU WRX. I WOULD HOPE THAT SUBARU WOULD VALUE ITS CUSTOMERS SAFETY AND MAKE A SAFETY RECALL ABOUT THIS ISSUE. *TR

I HAVE A 2003 SUBARU WRX. MY CAR STARTED TO SMELL LIKE SOMETHING WAS BURNING A FEW DAYS AGO IN THE ENGINE BAY. I HAVE ALSO NOTICED THAT WHEN THE TEMPERATURE GOES BELOW 30 DEGREES THE INSIDE CABIN STARTS TO STRONGLY SMELL LIKE RAW FUEL. THE VAPORS CAN CAUSE HARMFUL AND EVEN DEADLY CONSEQUENCES. I HAVE DONE SOME RESEARCH ON THIS ISSUE AND IT SEEMS THAT ITS A WIDELY COMMON ISSUE WITH SUBARU WRX'S FROM 2002 TO 2004. I TOOK THE CAR TO A MECHANIC SHOP AND GOT THE CAR EXAMINED. THE MECHANIC TOLD ME THAT THE CLAMPS THAT HOLD THE GAS LINES INTACT WERE VERY LOOSE. HE SAID THAT THE DURING HIGH FUEL PRESSURE THE FUEL LINES COULD SEPARATE AND CAUSE A ENGINE FIRE. I HAVE CALLED SUBARU OF AMERICA AND THEY TOLD ME THERE'S A BULLETIN ON THIS ISSUE. IT SEEMS THAT THIS CAN BE A VERY DANGEROUS SAFETY ISSUE, AND IT SOUNDS TO ME THAT SUBARU OF AMERICA IS NOT WILLING TO REPAIR THE $500 ISSUE. I HAVE NOTICED THAT THERE WAS ANOTHER FUEL ISSUE WITH ANOTHER SUBARU MODEL (NHTSA CAMPAIGN ID NUMBER: 03V303000). THE SUBARU OUTBACK HAD A RECALL BECAUSE THERE WAS A LOOSE CLAMP AT THE FILLER CAP THAT COULD HAVE CAUSED A FUEL LEAK. WHY IS THERE NO RECALL FOR THE FUEL LEAK IN THE WRXS? THE LEAK HAPPENS VERY CLOSE TO THE ENGINE. ANY TYPE OF HEAT OR IGNITION COULD CAUSE A FIRE OR EVEN DEATH! PLEASE RESEARCH THIS ISSUE AS IT COULD BECOME A VERY DANGEROUS PROBLEM! *TR

I AM WRITING WITH RESPECT TO THE INVESTIGATIONS CONCERNING FUEL LEAKS IN THE 2002-2003 MODELS OF THE SUBARU IMPREZA WRX MODELS. I PURCHASED A WRX IN FEBRUARY OF 2003. LIKE OTHER REPORTS, MY CAR INITIALLY EMITTED A FUEL ODOR ONLY ON COLD DAYS. I TOOK THE CAR TO MY LOCAL SUBARU DEALERSHIP, BEL AIR SUBARU, TO HAVE THE PROBLEM INVESTIGATED. THEY INFORMED MY THAT I HAD A FAULTY FUEL LINE, REPLACED THE FUEL LINE, AND CHARGED ME $800.00. THE FOLLOWING WEEK I STILL SMELLED FUEL. I TOOK THE CAR BACK TO THE DEALERSHIP; THEY INFORMED ME THAT THEY COULD NOT FIND ANOTHER LEAK. I WAS TOLD BY THE SALES MANAGER TO "WAIT FOR THE PROBLEM TO FULLY MANIFEST ITSELF." IN THE MEANTIME, I RESEARCHED THE ISSUE ON YOUR WEBSITE. MY INTERPRETATION OF THE REPORT WAS THAT THIS WAS NOT A SAFETY CONCERN, SO I INITIALLY DROPPED THE ISSUE. HOWEVER, AS THE PROBLEM PROGRESSED, THE FUEL LEAK BEGAN TO OCCUR EVEN IN WARM WEATHER AND EVEN WHEN THE ENGINE WAS WARM. NOW, APPROXIMATELY 18 MONTHS FROM THE INITIAL REPAIR, I AM BEING TOLD BY THE DEALERSHIP THAT I HAVE A LEAK IN MY FUEL HOSES. THE DEALERSHIP INSISTS THAT THIS IS A SEPARATE REPAIR ISSUE THAT DID NOT EXIST WHEN THEY LOOKED AT THE CAR THE FIRST TIME. AGAIN, I HAVE BEEN QUOTED A PRICE OF $800.00 TO HAVE THE PROBLEM FIXED. I AM RELUCTANT TO SPEND $800.00 MORE DOLLARS TO TRY TO ELIMINATE THE FUEL LEAK AFTER THE RESULTS I GOT LAST TIME. IN LIGHT OF THE FACT THAT THE FUEL LEAKS IN THESE VEHICLES PROGRESS TO A LEAK THAT IS NO LONGER SIMPLY A COLD WEATHER PROBLEM, IS THIS NOW CONSIDERED A SAFETY ISSUE? SUBARU HAS BEEN UNHELPFUL IN HELPING ME SOLVE THIS DILEMMA. CAN YOU HELP? *TR

AS I PULLED INTO A PARKING SPACE, THE ENGINE DIED AND FLAMES ABOUT 2' TALL SHOT OUT FROM BETWEEN THE HOOD AND COWL AND OUT OF THE INTERCOOLER INLET IN THE CENTER OF THE HOOD. THE FLAMES WERE FOLLOWED BY ABOUT 10 SECONDS OF A HUGE SMOKE CLOUD. IT TOOK ME ABOUT 90 SECONDS TO GET A FIRE EXTINGUISHER AND GET THE FIRE PUT OUT. I EXAMINED THE DAMAGE. THE PRESSURE SIDE POWER STEERING HOSE WAS RUBBING AGAINST THE SHEET METAL HEAT SHIELD OVER THE TURBOCHARGER. AFTER A WHILE, THE RELATIVE MOTION AND HEAT RUBBED A HOLE IN THE POWER STEERING HOSE. THE POWER STEERING HOSE THEN PUMPED POWER STEERING FLUID ALL OVER THE TURBOCHARGER, EXHAUST MANIFOLD, HEAT SHIELDS, HOOD, FIREWALL, ETC. WHEN THE POWER STEERING FLUID HIT THE HEAT SHIELDS AND EXHAUST, IT STARTED BURNING AND THIS CAUSED THE FIRE. I HAVE NOT FINISHED REPAIRING THE VEHICLE YET SO I DON'T KNOW THE COMPLETE EXTENT OF THE DAMAGE. AT THIS POINT, AT LEAST THE POWER STEERING HOSE AND FLUID NEED TO BE CHANGED. THE PRESSURE SIDE POWER STEERING HOSE HAS NO BRACKETS TO HOLD IT IN POSITION WITHIN ABOUT 1' OF THE TURBOCHARGER HEAT SHIELD. THE OUTSIDE OF THE HOSE IS RUBBER. THERE IS NO HEAT SHIELD OVER IT. IT IS GUARANTEED TO RUB AGAINST THE HEAT SHIELD AND FAIL THIS WAY. THE POWER STEERING RETURN HOSE ALSO HAS NO BRACKETS WITHIN 1' OF THE TURBOCHARGER HEAT SHIELD, BUT IT DOES AT LEAST HAVE A CORRUGATED ALUMINUM HEAT SHIELD OVER IT. *TR

THE CRUISE CONTROL UNIT ON MY CAR WILL CAUSE THE THROTTLE TO REMAIN OPEN, EVEN IF THE CRUISE IS TURNED OFF. THIS CAN RESULT IN ANYTHING FROM HIGHER THAN NORMAL IDLE TO RANDOM INSTANCES OF WIDE OPEN, UNCONTROLLED ACCELERATION. THE CAR HAS BEEN TO 2 DIFFERENT SUBARU DEALERS FOR A TOTAL OF 7 TIMES OVER THE COURSE OF 5 YEARS, AND THE PROBLEM HAS YET TO BE RESOLVED. ALL APPLICABLE TSB'S AND RECALLS HAVE BEEN PERFORMED, BUT PROBLEM STILL OCCURS. *TR

DRIVER SIDE FLOOR MAT WILL NOT STAY IN METAL ROD DESIGNED TO KEEP THE MAT FROM GOING FORWARD. MAT SLIDES UNDERNEATH THE PETALS AND HAS WORN THE UPHOLSTERY ON THE FLOOR AS WELL. PROBLEM HAS NOT BEEN FIXED AS I DO NOT HAVE THE MONEY TO GET IT REPAIRED. *JB