2016 SUBARU WRX Complaints

TL* THE CONTACT OWNS A 2016 SUBARU WRX STI. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD OVERHEAT, BUT NO SMOKE WAS PRESENT. THE ODOMETER GAUGE NEEDLE MOVED TO THE HOT INDICATOR. THE CONTACT WOULD TURN OFF AND RESTART THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO SPURR SUBARU (6331 BROCKPORT SPENCERPORT RD, BROCKPORT, NY 14420, (585)-637-9582) WHERE IT WAS DIAGNOSED THAT THE THERMOSTAT FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE'S LEASE EXPIRED IN TWO MONTHS AND TO TURN IN THE VEHICLE AFTER IT EXPIRED. THE FAILURE MILEAGE WAS 23,000. THE VIN WAS UNKNOWN.

TL* THE CONTACT OWNS A 2016 SUBARU WRX. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED AND THE CRUISE CONTROL FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO SUBARU OF JACKSONVILLE (10800 ATLANTIC BLVD, JACKSONVILLE, FL 32225) FOR THE FAILURES AT LEAST THREE TIMES AND THE ELECTRICAL SYSTEM WAS SERVICED, BUT THE FAILURES PERSISTED. THE DEALER STATED THAT THE SENSOR FAILURE WAS DUE TO A FAULTY COMPUTER SYSTEM THAT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED. THE FAILURE MILEAGE WAS 36,000.

OUT OF NOWHERE, THE INFORMATION SCREEN IN THE CENTER OF THE DASH DISPLAYED "HEADLIGHTS DISABLED" THE HEADLIGHTS TURNED OFFI FLICKED THE SWITCH ON AND OFF AND IT CAME BACK ON AND THEN ONLY ONE OF THE HEADLIGHTS WERE ON AND THE OTHER WAS OFF AND WOULDN'T COME BACK ON. ONE HOUR LATER TURNED THE CAR BACK ON AND THE HEADLIGHTS WERE OK

I WAS DRIVING DOWN THE HIGHWAY AND THE CAR LOST A LITTLE POWER START TO SLOW DOWN TILL IT EVENTUALLY STALLED OUT AND NOW IT STARTS BUT DOES NOT STAY RUNNING.

AFTER LEAVING WORK AND DRIVING LESS THAN ONE MILE, THE VEHICLE'S ENGINE STALLED WHILE APPROACHING A CONTROLLED INTERSECTION. THE VEHICLE HAD TO BE PLACED INTO PARK AND RESTARTED. THE AMBIENT TEMPERATURE WAS 80 DEGREES; MOST AUXILIARY SYSTEMS WERE NOT IN USE AT THE TIME THE INCIDENT OCCURRED EXCEPT FOR THE RADIO. THE VEHICLE WAS NOT BEING OPERATED IN ITS OPTIONAL "PADDLE SHIFTER" MODE--IT WAS IN THE STANDARD AUTOMATIC TRANSMISSION SETTING. THE VEHICLE IS CURRENTLY BEING ASSESSED AT A DEALERSHIP, ALTHOUGH PRELIMINARY DIAGNOSIS FROM A DEALERSHIP REPRESENTATIVE INDICATES THERE IS "NOTHING WRONG." HOWEVER, A SIMPLE GOOGLE SEARCH OF "2015+ SUBARU WRX CVT STALLING" YIELDS A NUMBER OF OTHER VEHICLES THAT HAVE EXPERIENCED THE SAME ISSUE--THE VEHICLE STALLING WHILE AT LOW SPEEDS. SOME OF THE OTHER OWNERS HAVE INDICATED THEY HAVE PAID FOR THE REPLACEMENT OF OIL CONTROL VALVES FROM THEIR OWN POCKET TO RESOLVE THE ISSUE. SINCE THE VEHICLE IS PRONE TO STALLING, THIS CREATES A SIGNIFICANT SAFETY ISSUE FOR WRX OPERATES AS WELL AS OTHER MOTORISTS.

PASSENGER SIDE HEADLIGHTS WENT OUT. I KEPT GETTING "HEADLIGHT DISABLED" MESSAGE ON DASH, WITH CONDENSATION BUILDING UP ON THE PASSENGER HEADLIGHT, BUT THE HEADLIGHT KEPT WORKING SO I GAVE IT A WEEK AND NOW PASSENGER SIDE IS COMPLETELY OUT. I TOOK IT TO SUBARU AND THEY SAID THEY WILL REPLACE THE BULB. AFTER TAKING MY CAR IN TO REPLACE THE BULB, THEY REALIZED MY CAR REQUIRES A FULL REPLACEMENT OF THE HEADLIGHT. IT'S ONLY BEEN TWO YEARS AND IT COSTS $840 FOR THE HEADLIGHT AND $1000+ WITH LABOR JUST TO FIX A LOW BEAM. I HAVE EXTENDED WARRANTY COMPLETE PACKAGE AND IT WASN'T COVERED. THERE IS A BAD SEAL AND A BAD DESIGN IN THESE MODELS. TWO YEAR OLD CAR SHOULDN'T BE HAVING THESE KIND OF ISSUES.

MY COMPLAINT PERTAINS TO MY 2016 SUBARU WRX CLUTCH. THE CLUTCH STOPPED WORKING AFTER APPROXIMATELY 14,000 MILES AND 15 MONTHS OF OWNERSHIP. THE DEALERSHIP AND SUBARU OF AMERICA HAVE JUDGED THIS TO BE REGULAR USER WEAR AND TEAR AND ARE NOT COVERING IT UNDER WARRANTY. I WAS TOLD BY THE SERVICE MANAGER AND THE SOA THAT THIS IS NOT AN UNUSUAL OCCURRENCE. THE CLUTCH FAILED WITHOUT WARNING IN DECEMBER 2016 WHILE I WAS TRAVELING ON THE HIGHWAY AT ABOUT 60 MPH. I HAD PUT THE VEHICLE IN NEUTRAL WHILE COASTING DOWN A HILL. WHEN I TRIED TO RE-ENTER GEAR AT THE BASE OF THE HILL I FOUND THE GEAR BOX RESISTED ENTERING ALL GEARS. I WAS UNABLE TO PUT THE CAR BACK INTO GEAR AND WAS FORCED TO MAKE AN EMERGENCY EXIT FROM THE FLOW OF TRAFFIC TO THE SHOULDER. MY CAR ONLY REENGAGED INTO GEAR WHEN I TURNED IT OFF, PUT THE CAR INTO GEAR (WITH SOME STRUGGLE), AND THEN RESTARTED THE CAR. I IMMEDIATELY TOOK THE CAR TO A SERVICE STATION. I WAS EXCEPTIONALLY LUCKY THAT I WAS ABLE TO PERFORM THE EMERGENCY EXIT FROM TRAFFIC WITHOUT GETTING INTO A CRASH. SOME ADDITIONAL NOTES ON ISSUE. FIRST, THE CAR HAD UNDERGONE REGULARLY SCHEDULED MAINTENANCE LESS THAN 2 MONTHS PRIOR. THAT MAINTENANCE SCHEDULE INCLUDES AN INSPECTION OF THE VEHICLES TRANSMISSION. THE AUTHORIZED SUBARU DEALERSHIP THAT PERFORMED THE MAINTENANCE REPORTED NO PROBLEMS WITH THE TRANSMISSION. SECOND, THE VEHICLE IS PRIMARILY USED AS A HIGHWAY COMMUTER. IT HAS NOT BEEN USED FOR ANY MOTORSPORT, TRACK RACING, EXTREME DRIVING. THIRD, FOR WHAT IT'S WORTH ' I KNOW HOW TO DRIVE A MANUAL TRANSMISSION CAR. THIS IS MY 6TH MANUAL TRANSMISSION CAR IN 15 YEARS AND THIS IS MY FIRST-EVER CLUTCH ISSUE. FOR A VEHICLE TO FAIL IN SUCH A SPECTACULAR FASHION WITH NO WARNING SO SOON AFTER REGULAR MAINTENANCE AND AT SUCH LOW MILEAGE IS, IN MY OPINION, A SERIOUS HAZARD.

THE BLUETOOTH SYSTEM HAS A DEFECT. THE FIRST TIME A PHONE IS CONNECTED, THE CONNECTION WORKS. IF THAT PHONE IS DELETED FROM THE SUBARU'S SYSTEM, AN ATTEMPT TO RECONNECT FAILS. I HAVE TRIED THIS WITH AN IPHONE 5, IPHONE 6, AND BLACKBERRY. THE SERVICE REP AT THE DEALER ALSO CONFIRMS THE RE-CONNECT PROBLEM. THIS MEANS THAT HANDS-FREE CALLING IS IMPOSSIBLE, CREATING A POTENTIAL SAFETY HAZZARD FOR DRIVERS WHO INSIST ON USING THE PHONE EVEN WHEN THE BLUETOOTH FUNCTION IS NOT AVAILABLE. SUBARU, TO WHOM I HAVE REPORTED THE PROBLEM, CLAIMS IT IS A DEFECT WITH THE PHONES, EVEN THOUGH THE DEALER AND I HAVE REPLICATED THE PROBLEM WITH NO LESS THAN 4 DIFFERENT PHONES.

THERE IS A CLUNKING NOISE COMING FROM THE STEERING WHEEL WHEN MOVING LEFT TO RIGHT WHILE THE CAR IS STOP. IT ALSO MAKES A CLUNK NOISE WHILE GOING OVER SMALL BUMPS. THE DEALER REPLACED THE STRUTS, BUT THE PROBLEM CONTINUES. I'M AFRAID THE STEERING WHEEL GETS LOOSE WHILE DRIVING AND GOD FORBID WHAT COULD HAPPEN. *TR

TL* THE CONTACT OWNS A 2016 SUBARU WRX. WHILE DRIVING APPROXIMATELY 60 MPH, THE SUN ROOF EXPLODED FROM INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,200. THE VIN WAS UNAVAILABLE.