2015 SUBARU XV CROSSTREK Complaints

caliper seized and caught on fire, front passenger side. Was told by mechanic second Crosstreck this week with same problem.

My vehicle had the recall for Brake Lamp Light Switch in Feb 2019. I went to the Carr Subaru dealership in Portland Oregon to get my recall fixed. They assured me that the work was done and the Brake Lamp Light Switch was replaced. Fast forward to last week when my car suddenly stopped working. The engine would not start and even while driving the brake lights were not showing. I almost had a collision because the car behind me did not see my brake lights when I was braking!! I now live in Memphis TN and we took the car to the Subaru dealership in town on Hacks Cross Road. They told us that even though my car records show that my Brake Lamp Light Switch was fixed in 2019 it was never actually changed. I was appalled to hear this, shocked that I could have been seriously hurt due to this negligence.

I bought in 2019 4 brand new car tires (Continental TureContact 225/55 R17) at Discount Tires still have receipt. Tires are maintained on a regular bases (rotation and alignment check). I noticed a vibration in my steering wheel and ask my garage to check alignment. He stated alignment is good but he saw on the 2 front tires that there is belt separation. In all my life I never had this happen before. I was told by my garage that looks like a manufacturing problem. This is dangerous and needs to be addressed and Continental needs to be held accountable for this. I went back where I bought the tires with my receipt and told them they need to check all 4 tires for this defect. For right now I cannot drive the car until Discount Tires takes a look at it. These tires have an 80,000 Miles warranty. If I wouldn't been so attentive to my car and tires I and its mechanical, I never would have known, that I am driving my car with unsafe manufactured tires. One question: How difficult is it to manufacture good and SAFE products? DO IT RIGHT THE FIRST TIME!!

The contact owned a 2015 Subaru XV Crosstrek. The contact stated while driving 15 mph, they pulled up to a red light and stopped, when the light turned green the contact was making a right turn when a 26-foot truck ran thru the light and crashed into the front driver side of the vehicle. The air bags did not deploy. There were no warning lights illuminated on the vehicle. The contact sustained an injured neck, bruises, and a muscle tear in the left side of their chest. There was medical treatment at the scene where the ambulance took the contact to the hospital by ambulance. A police report was filed. The vehicle was towed to a tow yard where the contact insurance company inspected the vehicle and deemed the vehicle as a total loss. The manufacturer was not made aware of the failure The failure mileage was approximate 55,000.

After parking car, it takes several attempts of putting the transmission in park to get the key out of the ignition. Going back and forth between reverse and park. This happens at least 70% of the time. Not a safety problem, but can’t secure the vehicle if I can’t get the key out. Haven’t had the dealer look at it because the car is no longer under warranty, and this seems to be a common problem with Subarus. No warning or symptoms that it’s going to happen.

At approximately 67,300 miles, while performing routine maintenance, my mechanic discovered that my front wheel bearing set needed replacing. Soon after that, I heard a noise coming from the rear of the vehicle. At first, my mechanic couldn't diagnose the problem. When the noise got louder, I returned to my mechanic, and he discovered that the wheel bearings in both of my rear wheels needed replacing. The vehicle had 81,565 miles at the time he replaced them. With some internet research, I found that many Subaru owners with the same vehicle had experienced the same problem. I also found a bulletin from Subaru describing a faulty rear wheel backing plate (Bulletin # 05-70-19). If Subaru had notified me of the defect, I could have had it promptly replaced. Instead, they risked my safety, as a wheel could have stopped while I was driving. I chose not to take it to the dealer, because it is a 1.5 hour drive from my home, on a remote highway. Diagnosis and repair would have been separate appointments, 2 weeks apart, and the dealer told me the chance of reimbursement was 50%. This vehicle is available for inspection.

I NOTICED THAT WHEN GOT TO ACCELERATE FROM STOPING THAT CAR WON'T GO. WHEN I HIT THE GAS THE VEHICLE MOVES ONLY A LITTLE AND IF I PUSH MY FOOT ON THE ACCELERATION PEDDLE HARDER AND ALL THE WAY DOWN THE VEHICLE ACTUALLY SLOWS DOWN. IT HAPPENED THIS MORNING ON CITY STREET ROADS NOT GOING ANY FASTER THAN 45MPH. THE ONLY WAY TO GET IT TO GO AGAIN IS TAKING MY FOOT OFF THE GAS PEDDLE AND RE PLACING IT AND IT THEN WILL GO BACK TO ACCELERATE AS IT SHOULD WHEN I PRESS THE GAS PEDDLE. I HAVE GOTTEN IT LOOKED AT SUBURU DEALERSHIP AND THEY WERE UNABLE TO FIGURE OUT THE PROBLEM. IT HAPPENED TO ME TWICE THIS MORNING. ONCE WHEN TURNING OFF MY STREET TAKING A RIGHT TRYING TO ACCELERATE TO 25MPH AND THEN ANOTHER WHEN TRYING TO ACCELERATE AFTER A STOP LIGHT ON A 45 MPH ROAD. I WILL BE REPORTING IT FROM NOW ON EVERY TIME IT HAPPENS. THIS IS VERY UNSAFE, IT COULD EASILY CAUSE AN ACCIDENT. THANK GOODNESS NO ONE WAS RIGHT BEHIND AT THOSE MOMENTS WHEN I WENT TO ACCELERATE.

HEAD GASKET FAILURE, RESULTING IN WATER AND OIL CONTAMINATION. TAKEN TO DEALER FOR SERVICING ON FEBRUARY 12, 2021, AND STILL NOT FIXED AS OF APRIL 21, 2021.

SINCE I BOUGHT THIS 2015 CROSSTREK IN 2015 THERE HAVE BEEN MULTIPLE TIMES WHERE I HAVE PULLED OUT AND THE VEHICLE PAUSES. LIKE THERE IS NO POWER OR IT IS TAKING A BREATH. NO MATTER THE PRESSURE ON THE ACCELERATOR IT DOES NOT GO. THEN LIKE A GASP IT STARTS TO PICK UP SPEED. DOES NOT SHUT OFF BUT ZERO POWER. IT HAPPENS REGARDLESS THE WEATHER, LENGTH OF TIME CAR HAS BEEN RUNNING. IT HAS CAUSED ME A NARROW MISS BEFORE BECAUSE I COULD NOT GET INTO MY LANE. I WAS PULLING INTO TRAFFIC FROM A SLOW SPEED MOST TIMES. ONCE IT HAPPENED WHILE IN TRAFFIC DRIVING.

WHILE IN MOTION AT APPROXIMATELY 65MPH ON THE HIGHWAY HOOD LATCH FAILED AND HOOD FLEW UP AND SMASHED INTO WINDSHIELD, SHATTERING GLASS ALL OVER AND PUSHING WINDSHIELD IN TOWARDS DRIVER. FRONT WINDSHIELD VIEW WAS COMPLETELY OBSTRUCTED AND DRIVER WAS UNABLE TO SAFELY PULL TO SHOULDER. VEHICLE SUSTAINED SIGNIFICANT DAMAGE TO HOOD, HOOD HINGES, WINDSHIELD AND FENDERS. SUBARU HAS HISTORY OF LAWSUITS AND RECALLS REGARDING FAILED HOOD LATCH. POLICE REPORT IS AVAILABLE.