2015 SUBARU XV CROSSTREK Complaints

I AM HAVING ISSUES WITH TRYING TO REMOVE KEY FROM IGNITION. IT WON'T LET ME TURN ALL THE WAY FROM ACC TO REMOVE THE KEY. I'VE TRIED TURNING THE STEERING WHEEL, RESTART IGNITION AND TRY TURNING ALL THE WAY OFF AGAIN AND STILL STUCK. I HAD TO START AND PUT CAR IN REVERSE, THEN PULL FOWARD AND WAS ABLE TO TURN KEY COMPLETELY TO THE OFF POSITION AND WAS ABLE TO REMOVE KEY. IT SEEMS TO BE GETTING WORSE. I HAVE CONTACTED SUBARU OF AMERICA AND REPORTED THE PROBLEM TO THEM AS WELL.

2015 CROSSTREK XR - CONCURRENT WITH COMPLAINT #11396151 AS A SUBARU OWNER WHO EXPERIENCED THE SAFETY ISSUE EXPRESSED IN THE ABOVE-REFERENCED COMPLAINT, I AM ALSO AN ATTORNEY WITH MASS TORT (DEFENSE) EXPERIENCE, AND WOULD LIKE TO KNOW: 1) WHY A SAFETY RECALL HAS NOT BEEN ISSUED WHEN MULTIPLE COMPLAINTS OF THE SAME FAILURE AND MANIFESTING RESULTS HAVE BEEN DOCUMENTED WITH THE NHTSA, AS THEY APPEAR TO MEET THE ELEMENTS FOR A RECALL SET FORTH IN NHTSA PUBLICATIONS.; 2) IF THE NHTSA GAVE SUBARU A 'PASS' BY NOT ISSUING A RECALL BECAUSE PERHAPS (?) SUBARU COUNTERED WITH BUT FOR THE GOV'S MODEL FEDERAL FUEL EFFICIENCY STANDARDS HAVING GONE INTO EFFECT IN 2012 IT WOULD NOT HAVE BEGUN EQUIPPING ITS VEHICLES WITH CVTS TO MEET THOSE FUEL EFFICIENCY STANDARDS. I.E., DID SUBARU CLAIM OR DID THE NHTSA BELIEVE THAT THE USE OF CVTS WAS URGED BY THE NHTSA, AND APPROVED BY THE NHTSA, AND THEREFORE THE NHTSA IS PARTLY RESPONSIBLE/LIABLE FOR ANY SAFETY ISSUES AND OCCURRENCES, AND PERHAPS CHOSE TO OVERLOOK THE SAFETY CONCERNS? (NOT SAYING THIS IS THE CASE- I'M ASKING IF IT IS THE CASE.) 3) WERE THERE ACCIDENTS THAT OCCURRED BECAUSE OF THIS ISSUE, AND DID ANY OF THOSE CAUSE INJURIES OR DEATHS HAVE RESULTED FROM SUCH ISSUES THAT WERE NOT REPORTED TO THE NHTSA. (CONSIDERING THE POSSIBILITY THAT WHEN ONE SEES A MANGLED VEHICLE THEY USUALLY DO NOT THINK, 'LET'S TAKE APART THE TRANSMISSION TO SEE IF IT FAILED' AS WELL AS CONSIDERING THAT THE LETTER OWNERS RECEIVED FROM SUBARU SAID THE WARRANTY WAS BEING EXTENDED FOR 'CUSTOMER SATISFACTION' AND THAT THERE WERE 'NO SAFETY CONCERNS' LEADING PEOPLE TO BELIEVE THERE WERE, IN FACT, NO SAFETY CONCERNS (DESPITE COMPLAINTS SHOWING ON THIS NTHSA COMPLAINT SITE?) 4) TO WHAT EXTENT HAS NTHSA INVESTIGATED THESE INCIDENTS? (OF TRANSMISSION FAILURES ABRUPTLY STOPPING VEHICLES IN THE MIDDLE OF EXPRESSWAYS AT 60-80 MPH? THANK YOU.

2015 CROSSTREK. WAS DRIVING ON I476 IN PA ON A 35 DEGREE SUNNY DAY ON 2/6/2021 FOR ABOUT 3-5 MILES AT STEADY SPEED OF 65 MPH WHEN SUDDENLY THE CAR BUMPED (ALTHOUGH NOTHING WAS IN THE ROAD/NO POTHOLE) WITH A LOUD NOISE (NOTHING FLEW OFF CAR) AND ABRUPTLY SLOWED TO A CRAWL EVEN WITH FOOT STILL ON THE GAS. LUCKILY WE WERE IN THE RIGHT HAND LANE WITH AN OPEN SHOULDER TO SWERVE INTO OTHERWISE THE PERSON BEHIND US LIKELY WOULD HAVE SLAMMED INTO US (SEEING AS NO BRAKE LIGHTS WOULD HAVE GONE ON SINCE FOOT WAS ON THE GAS). TIRES, UNDERBELLY AND UNDER HOOD LOOKED FINE. 76K MILES. NEVER HAD ANY ISSUES WITH THE CAR WHATSOEVER OTHER THAN REAR WHEEL BEARINGS REPLACED DUE TO AGE A FEW MONTHS PRIOR. OTHERWISE JUST MAINTENANCE PER THE MAINTENANCE AND WARRANTY MANUAL. NO ISSUES OR INDICATIONS OF ANY PROBLEM LEADING UP TO IT AND JUST HAD THE SERPENTINE BELT REPLACED JUST DUE TO AGE (PRECAUTIONARY) THE DAY PRIOR. HAD MECHANIC GENERALLY INSPECT CAR THE DAY BEFORE WHEN BELT WAS BEING CHANGED BECAUSE PLANNED TO DRIVE TO NC THE END OF THAT WEEK. CALLED AAA WHO (AFTER 2 HR WAIT) TOWED TO OUR MECHANIC. OUR MECHANIC SPOKE TO CONCORDVILLE SUBARU (MELISSA B.) AND WE HAD IT TOWED THERE. WERE TOLD BY CONCORDVILLE, 'TRANSMISSION NEEDS TO BE REBUILT. THE GEARS JAMMED IN THE TRANSMISSION AND SOME BROKE AND THERE WAS SOME COLLATERAL DAMAGE. THE WARRANTY IS EXTENDED SO IT SHOULD BE COVERED AND I'LL WORK WITH THE SUBARU INSPECTOR TO HAVE THE COLLATERAL DAMAGE COVERED.' THE NEXT DAY WHEN THEY WERE TOLD BY US THAT WE HAD THE DIFFERENTIAL FLUID CHANGED (PER SUBARU MAINTENANCE SCHEDULE) THEY SAID IT'S PROBABLY A DIFFERENTIAL ISSUE SO WON'T BE COVERED AND IF WE WANT TO SEE IF THERE IS A TRANSMISSION ISSUE IT IS $1000 ALL IN FOR DIAGNOSTICS AND $8K FOR A TRANSMISSION REBUILD IF IT'S NOT COVERED 'AND I DOUBT THE INSPECTOR WILL APPROVE MORE THAN 25% BEING COVERED.' (MELISSA B.) (VIA EMAIL)

AIR BAG LIGHT STAYED ON AFTER TURNING THE CAR ON AND STAYED LITE WHILE I CONTINUED TO DRIVE HOME. NO COLLISION OR INJURY TO VEHICLE OCCURRED BETWEEN THE TIME THE CAR WAS TURNED ON AND THEN TURNED OFF AT HOME. ALSO NO ACCIDENT HAS HAPPENED IN MY TIME OWNING THE VEHICLE.

WHEN I GO TO PARK AND TURN OFF THE KEY IT LOCKS HALF WAY AND WON'T COME OUT. HAVE TO REVERSE AND PULL FORWARD SOMETIMES SEVERAL TIMES BEFORE IT WILL TURN COMPLETELY OFF. SUBARU HAS A TECHNICAL SERVICE DATE: 03/15/18 16-112-18R REVISED BULLETIN ABOUT AN ISSUE WITH THE "SHIFT SELECTER MECHANISM." SUBARU IS AWARE OF THE PERSISTENT PROBLEM, BUT HAS NOT ISSUED A RECALL.

KEY KEPT GETTING STUCK IN THE IGNITION WHEN THE CAR WAS PARKED (AND THE SHIFTER IN THE PARK POSITION). THERE IS A SERVICE BULLETIN FROM SUBARU FOR FIVE OF THEIR MODELS. APPARENTLY THE CAUSE IS CONTAMINATION OF THE PARK-RANGE SWITCH INTERNAL COMPONENTS. THEY DID THE REPAIR WORK AND IT WORKS FINE NOW. I SENSE A LOT OF PEOPLE ARE HAVING THIS PROBLEM.

I WAS DRIVING MY 2015 SUBARU CROSSTREK. I HAD BEEN ON THE HIGHWAY FOR AN HOUR. I WAS GOING ABOUT 78MPH. THE CAR SUDDENLY STARTED GETTING LOUD AND THE TACHOMETER WAS REVVING DOWN. IT WENT QUICKLY FROM 3 TO 0 AND IMMEDIATELY SHUT DOWN. WHEN I REALIZED IT WAS REVVING DOWN AND GETTING LOUDER I BEGAN TO SHIFT TOWARDS THE LANES ON THE RIGHT TO THE BREAK DOWN LANE. MY CAR DIDN'T MAKE IT. IT WAS ABOUT 3 MIN FROM WHEN I REALIZED SOMETHING WAS WRONG. I GOT STUCK IN THE LANE RIGHT NEXT TO THE PASSING LANE WITH 2 OTHER LANES ON THE RIGHT OF ME TO GET TO THE BREAKDOWN LANE. MY CAR HAD POWER, MY HAZARDS WERE ON, MY RADIO WAS ON, MY WINDOWS OPENED AND THE CAR WOULDN'T TURN ON. I GOT MY CAR TOWED TO MY MOMS AND IT TURNED ON AT ARRIVAL ABOUT 14 MIN AFTER IT SHUT DOWN ON ME. I WAS ABLE TO DRIVE IT HOME 14 MIN AWAY AND THEN DRIVE IT 35 MIN TO A SUBARU DEALER. THE DEALER SAYS ITS THE BATTERY BUT IT DOESNT MAKE SENSE TO ME IF THE CAR IGNITION WOULDN'T GO ON BUT LIGHTS RADIO AND WINDOWS WORKED AND 15 MIN LATER THE CAR TURNED ON AND DROVE LIKE NOTHING HAPPENED.

I WAS DRIVING DOWN THE HIGHWAY, AND ALL OF THE SUDDEN I HEARD A LOUD POP. I PULLED TO THE SIDE OF THE ROAD AND GOT OUT TO SEE THAT ME SUNROOF HAD EXPLODED.

REAR VIEW MIRROR FELL OFF THE WINDSHIELD IN 2018 LEAVING A LARGE AREA OF BROKEN GLASS I MADE CONTACT WITH THE DEALERSHIP AND WAS ADVISED THAT I WOULD HAVE TO CONTACT MY INSURANCE COMPANY. I HAD THE WINDSHIELD REPLACED. IT FELL OFF AS I WAS DRIVING AND WAS ADJUSTING THE MIRROR. *TR

REVERSE LIGHTS AND REAR VIEW CAMERA WILL NOT TURN OFF. THEY STAY ON IN DRIVE, NEUTRAL, PARK AND THE MANUAL MODE. I'VE BEEN TO THE SUBARU DEALER AND ANOTHER MECHANIC AND THEY CANNOT RESOLVE WITHOUT MAJOR LABOR HOURS TO LOOK INTO THE ISSUE. THIS IS EXTREMELY DANGEROUS. CARS BEHIND ME WILL BELIEVE I AM REVERSING INTO THEM SINCE THE LIGHTS ARE ALWAYS ON (THEY MAY DECIDE TO TAKE UNNECESSARY EVASIVE ACTION). THIS IS ALSO BLINDS DRIVERS WHO ARE BEHIND ME AS THE BRIGHT REVERSE LIGHTS ARE ALWAYS ON. SOMETHING NEEDS TO BE DONE ABOUT THIS. THIS IS NOT SAFE. THIS HAPPENS IN MOTION, IN PARK, ETC. I'VE DONE NO MODIFICATIONS TO THIS CAR AND THIS CAR HAS NEVER BEEN JUMP STARTED. I WOULD BE HAPPY TO UPLOAD VIDEOS OF THIS INCIDENT OCCURRING AS I HAVE MANY. WITH THE REVERSE CAMERA STAYING ON THE CAR'S INFOTAINMENT CENTER IS RENDERED USELESS. THIS IS ALSO EXTREMELY DISTRACTING WHILE DRIVING AS YOU HAVE TO DEAL WITH A CONSTANT VIDEO FEED OF WHAT'S BEHIND YOU.