2000 SUZUKI GSXR750 Complaints

MY 2000 SUZUKI GSXR750 MOTORCYCLE SLIPS OUT OF GEAR WHEN IT IS SECOND GEAR. THIS PROBLEM BEGAN WHEN THE MOTORCYCLE HAD LESS THAN 3,000 MILES ON IT. I HAVE NOT ONLY FOUND OTHER CONSUMERS WITH THIS IDENTICAL PROBLEM WITH THEIR 2000 GSXR'S PERSONALLY, I HAVE FOUND MANY OTHERS NATIONALLY THROUGH RESEARCH. I HAVE INQUIRED AT MULTIPLE DEALERSHIPS AS WELL AS SUZUKI ABOUT THIS PROBLEM AND THEIR RESPONSES WERE ALL THE SAME. THEY CANNOT HELP ME UNLESS THERE IS A RECALL. *NLM

A LOT OF 2000 SUZUKI GSX-R750 MOTORCYCLES ARE HAVING THE 2ND GEARS GO OUT OF THEM DUE TO A HOLLOW SHIFT SHAFT AND THE 2ND DRIVEN GEAR ENGAGEMENT DOGS. SUZUKI AMERICA WILL NOT ADMIT TO THIS PROBLEM. THEY REVISED THESE PART #'S FOR THE 2001 MODELS AND THEY DO NOT HAVE THIS ISSUE. THE REVISED PART #'S ARE (SHIFT SHAFT/25510-35F01) & (2ND DRIVEN GEAR ENGAGEMENT DOGS/24321-35F01). I HAVE HAD A CASE OPEN WITH SUZUKI (CASE # 55970) FOR A LONG TIME NOW, AND THEY REFUSE TO FIX IT. THIS FAILED RIGHT AFTER MY WARRANTY WAS UP. IF THIS WERE TO FAIL ON SOMEONE WHILE IN A TURN IT COULD CAUSE THEM TO WREAK RESULTING IN INJURIES OR DEATH. PLEASE INVESTIGATE THIS FOR A RECALL. I HAVE VIN #'S OF A LOT OF OTHER PEOPLE WHO HAVE HAD THIS ISSUE IF THEY HAVE NOT ALREADY FILED A COMPLAINT. PLEASE GET BACK WITH ME VIA EMAIL. THANK YOU FOR YOUR TIME. DT *TS

CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND NO WARNING THE VEHICLE WILL JERK AND WILL SLIP INTO 2ND GEAR CAUSING A VEHICLE ACCIDENT. DEALER NOTIFIED TS

SUZUKI HAS HAD NUMEROUS COMPLAINTS ABOUT THIS FAULTY 2ND GEAR AND TRANSMISSION AND WILL DO NOTHING ABOUT IT. *AK

2ND GEAR HAS GONE OUT ON MY 2000 SUZUKI GSX-R750 MOTORCYCLE @ 5000 MILES. I CURRENTLY HAVE JUST OVER 9K MILES ON IT NOW. AT LEAST 45 % OF THE 2000 MODELS HAVE THIS PROBLEM AND SUZUKI CUSTOMER CARE DENIGHS THAT THERE IS A PROBLEM. SUZUKI EVEN CHANGED THE PARTS FOR THE 2ND GEAR FOR THE 2001 MODELS AND THERE HAS BEEN NO PROBLEM WITH THOSE. SUZUKI WILL NOT DO A RECALL. THIS WILL COST ME $1200 TO GET FIXED AT A DEALERSHIP AND I ALONG WITH MANY OTHERS CANNOT AFFORD THIS. THIS COULD VERY LIKELY CAUSE A PERSON TO WREAK IF THE GEAR WERE TO GO OUT WHILE TURNING CAUSE THE GEAR WILL SKIP AND THEN GRAB CAUSING THE REAR WHEEL TO SPIN. PLEASE ADRESS THIS WITH SUZUKI AMERICA. THANK YOU.*AK

FRAME BRACKET THAT CLAMPS AROUND THE ENGINE MOUNT IS MISSING THE PINCH BOLT THAT HOLDS THE RIGHT SIDE SECURED. SUZUKI KNOWS THE BOLT COMES OUT, BUT WILL NOT DO ANYTHING ABOUT THE PROBLEM. THE STEEL BOLT GOES VERTICAL INTO THE ALUMINUM FRAME FROM THE GROUND. THE 1 YEAR WARRANTY JUST EXPIRED & SUZUKI DOESN'T BACK UP THERE PRODUCT WHEN THEY KNOW ABOUT THERE PROBLEMS. THE RADIATOR CAP WAS DEFECTIVE & SUZUKI WOULDN'T VOUGE FOR IT. THE REAR TIRE SPUN OUT ON ME, THAT'S HOW I FOUND OUT ABOUT THIS PROBLEM. COOLANT ON THE REAR TIRE!

THE MOTORCYCLE JUMPED OUT OF 2ND GEAR ON MANY OCCASIONS. THIS CAN CAUSE POTENTIAL SERIOUS INJURY TO RIDER AND PASSENGER.

JUMPS OUT OF 2ND GEAR UNDER VARIOUS THROTTLE POSITIONS. COULD CAUSE LOSS OF CONTROL OF MOTORCYLE ESPECIALY IF IN A TURN.*AK

THIS IS THE SAME PROBLEM OTHER SUZUKI 2000 GSXR 750 OWNERS HAVE COMPLAINED ABOUT. WHEN I SPOKE TO A SUZUKI REPRESENTATIVE ABOUT THE PROBLEM, THEY DENIED THE PROBLEM SAYING THAT IT HAPPENS TO ALL MOTORCYCLES. THE FACT IS, SUZUKI CHANGED THE FAILING 2ND GEAR IN THEIR 2001 MODEL GSXR 750. THE 2ND GEAR ON THE 2000 MODEL IS A CAST ALUMINUM PART, WHILE THE 2001 AND ABOVE IS A MACHINED ALUMINUM PART. THIS MAKES IT STRONGER. THIS SHOULD BE RECALLED. ON MY BIKE, IT FELT AS IF I HIT A BUMP IN THE ROAD OR THAT I HIT THE REV LIMITER, EVEN THOUGH I WAS AT AROUND 8K RPMS. SUZUKI SHOULD BE MADE ACCOUNTABLE FOR THEIR DEFECT IN CRAFTSMANSHIP. I HAVE READ CASES WHERE THEY REFUSED TO FIX THE PROBLEM EVEN UNDER WARRANTY. THIS IS A POOR EXAMPLE OF CUSTOMER SERVICE. SUZUKI KNOWS THERE IS A PROBLEM, BUT REFUSES TO DO ANYTHING ABOUT IT. IF THERE WAS NOT A PROBLEM AND IT HAPPENS TO ALL MOTORCYLES, THEN WHY WOULD THEY REPLACE THE 2ND GEAR IN THE VERY NEXT MODEL YEAR? BASED ON WHAT HAPPENS WITH MY COMPLAINT TO SUZUKI, IT WILL BE THE LAST SUZUKI I EVER BUY OR RECOMMEND. *AK

SUZUKI STATED THAT THEY HAVE NO RECORD OF THE PARTS BEING DEFECTIVE. I HAVE FOUND LOTS OF OTHER PEAPLE WHO HAVE HAD THE SAME PROBLEMS WITH THEIR BIKES ON THE INTERNET. ALLMOST EVERY ONE WHO I MEET WITH A 2000 OR NEWER MODEL GSXR 750 OR GSXR 1000 HAS HAD SOME TROUBLE WITH THE TRANSMISSION.*AK