SUZUKI Complaints
View complaints related to SUZUKI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 SUZUKI GRAND VITARA- CAGUAS, PR
WHEN I BUY THE CAR IN BETWEEN 2 WEEK AGO IT HACE THE AIRBAG TURN ON AND THE PASS TOO WHEN I ASK A MECHANIC WHO SPEACILIZED IN SUZUKI HE SAID THAT IT NEED TO GO TO A DESLER OF SUZUKI BECAUSE THE PROBLEM IS FROM FABRIC AND THE CAR NEVER WAS IN A ACCIDENT
Source: NHTSA WEB SITE -
2007 SUZUKI GSX-R1000- LOS ANGELES, CA
FRONT BRAKES ARE NOT STOPPING THE BIKE INSTEAD IT BECOMES JUMPY FROM THE TRIPLE TREE. IT HAPPENS WHEN EVER COMING FROM A STOP OF 10 MPH
Source: NHTSA WEB SITE -
2007 SUZUKI VZR1800- CHICOPEE, MA
MAJOR LOSS OF POWER TO THE GROUND. MAINLY IN SECOND GEAR IF I OPEN THE THROTTLE TO ANYTHING ABOVE SAY 20% TWIST OF THE WRIST THE RPMS GO UP BUT BIKE WONT GAIN SPEED WHILE ALREADY DRIVING. CLUTCH DOES NOT SHOW SIGNS OF BURNING UP AND ALL SEEMS NORMAL THERE. IVE ADJUSTED IT PER SUZUKI'S MANUAL AND FOLLOWED THEIR UPDATED METHOD VIA SERVICE BULLETIN THE NEXT TIME I MADE ADJUSTMENT. IN ALL GEARS I GET THIS SLIPPING SENSATION TOO WHERE THE MOTORCYCLE FEEL LIKE ITS DRAGGING OR NOT PICKING UP SPEED ALONG WITH THE RPMS WHENEVER I TRY TO USE SOME OF THE BIKES STRONG POWER WHILE ALREADY DRIVING ON THE HIGHWAY. THIS POTENTIALLY CAN PUT ME INTO A DANGEROUS SITUATION WHERE I CANNOT PICKUP SPEED TO AVOID ANOTHER VEHICLE NEED BE AND PLUS IT JUST PLAIN OLD TAKES THE CONFIDENCE AND FUN OUT OF RIDING THIS MACHINE I SPENT A LOT OF HARD EARNED MONEY ON. SHIFTING INTO SECOND GEAR IS ROUGH AND DIFFICULT AT TIMES. I ALWAYS SHIFT IN LOW RPM (4K RPM) AND EASE ON THROTTLE FOR ALL GEARS TO NOT ABUSE IT. THE GEAR INDICATOR I HAD INSTALLED NO LONGER SENSES WHAT GEAR I AM IN MORE TIMES THAN NOT. I SUSPECT THE SHIFT FORK FOR SECOND GEAR ALONG WITH THE GEAR ITSELF TO BE BADLY ENGINEERED AFTER GATHER INFO ABOUT THIS ISSUE ON THE M109ERS.COM FORUM. THINKING THE SECONDARY DRIVE MIGHT BE WORN OUT WHEN I DON'T ABUSE THIS BIKE. THIS BIKE HAS ALSO HAD A TERRIBLE "STUTTER" IN FIRST GEAR WHEN DRIVING FROM A STAND STILL THAT I NOTICED GOES AWAY WHEN YOU PARK THE BIKE WITH THE HANDLE BARS TURNED TO THE RIGHT TO STAND UP THE BIKE MORE UPRIGHT (MORE OIL GETS TO THE CLUTCH STACK) 24000 MILES ON THE ODOMETER, THIS IS THE THIRD BIKE I HAVE EVER PURCHASED OUT OF THE 5 IN MY LIFETIME. WILL BE FILING A COMPLAINT AGAIN ONCE I HAVE MORE INFO AND DOCUMENTATION.
Source: NHTSA WEB SITE -
2008 SUZUKI SX4- INTERLAKEN, NY
THE PASSENGER AIR BAG IS NO LONGER IN SERVICE ACCORDING TO THE SYMBOL ON THE DASH BOARD.
Source: NHTSA WEB SITE -
2010 SUZUKI GRAND VITARA- BAKER, LA
MY MOST RECENT INCONVENIENCE WITH MY SUZUKI RECALL TENSIONER WAS ON 2/5/2020, I WAS DRIVING ON A BUSY HIGHWAY IN THE RAIN WHEN MY VEHICLE'S BELT TENSIONER AND DRIVE BELT CAME OFF OF THE RECALL TENSION ADJUSTER PULLEY. I COULD NOT TURN MY VEHICLE, THE ALTERNATOR LIGHT WAS ON, AND ENGINE LIGHT WAS ON. I HAVE BEEN TRYING TO GET ALL OF MY RECALL PARTS FOR MY SUZUKI GRAND VITARA REPAIRED SINCE MAY 2019. ROYAL NISSAN BATON ROUGE, IS THE COMPANY RESPONSIBLE FOR REPAIRING SUZUKI'S RECALLS, BUT THEY HAVE FAILED TO HONOR ITS WARRANTY POLICY CAUSING ME TO SPEND OVER $500 IN REPAIRS THAT SHOULD HAVE BEEN REPAIRED. THE BELT HAS SLIPPED ON THREE SEPARATE OCCASIONS , I HAD NO OTHER CHOICE BUT TO PAY FOR A NEW BELT TENSIONER BECAUSE MY LIFE WAS AT RISK. THE COMPANY HELD RESPONSIBLE FOR OUT OF POCKET EXPENSES AND RECALL PARTS THAT ARE STILL INCOMPLETE IS ROYAL NISSAN BATON ROUGE, I SPOKE WITH A REPRESENTATIVE BY THE NAME OF NATHAN.
Source: NHTSA WEB SITE -
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2012 SUZUKI SX4- OMAHA, NE
2012 SUZUKI SX4. CONSUMER WRITES IN REGARDS TO DEFECTIVE POWER STEERING PUMP. *LD *JS
Source: CONSUMER LETTER -
2010 SUZUKI KIZASHI- KAILUA-KONA, HI
THE CAR HAS LOW MILEAGE. FIRST THE AIR CONDITIONING SYSTEM WENT OUT. WE CALLED SUZUKI TO SEE IF THERE WAS A RECALL, THEY SAID NO. WE HAD TO SEARCH FOR A PART AND FINALLY HAD IT REPLACED AT GREAT COST. NOW A FEW MONTHS LATTER THIS HAPPENS. THE PASSANGER AIR BAG LIGHT HAS BEEN ON FOR ABOUT 2 WEEKS. CALLED TOYOTA DEALER. HE SAID IT IS PROBABLY JUST A BAD MSG, HAPPENS IN HAWAII ALL THE TIME, SO WE CONTINUED DRIVING IT. WHILE DRIVING THE CAR ON JAN 6, ON THE OTHER SIDE OF THE ISLAND OF HAWAII, AS WE TURNED LEFT ONTO THE MAIN HIGHWAY HEAR OCEANVIEW, ALL THE DASH LIGHTS CAME ON. THE CAR LOST POWER STEERING BUT WE WERE ABLE TO GET IT TO A SAFE PLACE. WE COULD NOT SHUT THE ENGINE OFF UNTIL ABOUT 30 MINUTES LATER. WE HAD THE CAR TOWED TO THE DEALER. WHILE THEY WERE TESTING THE CAR, IT STOPPED IN THE MIDDLE OF TESTING AND THEY COULDN'T RESTART IT. IT HAD 12 - 15 CODES THAT THEY HAD TO CLEAR. THE AIR BAG LIGHT CAME BACK AND COULD NOT BE CLEARED. NOW ONE WEEK LATER THE CAR IS STILL NOT FIXED AS THERE ARE NO "AIR BAG CONTROL MODULES" AVAILABLE IN HAWAII. IT WILL TAKE 2-4 WEEKS TO GET ONE. WE ARE HAVING TO PAY FOR A RENTAL CAR. WE ONLY HAVE 37,000 MILES!
Source: NHTSA WEB SITE -
2012 SUZUKI KIZASHI- CASTALIA, OH
WHILE TRAVELING ON THE OHIO AND PENNSYLVANIA TURNPIKE THE VEHICLE LOSES POWER AND THE ABILITY TO ACCELERATE. SPEED LIMIT IS 70 MILES PER HOUR IN THIS ZONE LOSS OF ACCELERATION LED TO A ABRUPT STOP GOING UPHILL. PEDAL IS FULLY PUSH TO THE MAXIMUM ACCELERATION POINT. THIS USUALLY TAKES PLACE WHEN DRIVING THE VEHICLE FOR MORE THAN ONE HOUR. THIS ISSUE HAS HAPPENED NUMEROUS TIMES WITH THE EXCESS OF 30 PLUS.
Source: NHTSA WEB SITE -
2012 SUZUKI KIZASHI- HURST, TX
WHILE DRIVING THE STEERING LIGHT COMES ON AND MAKES THE STEERING VERY HARD TO HANDLE. VERY SCARY ORDEAL. NOT BEING ABLE TO PULL IN SOMEWHERE TO GET OUT OF THE TRAFFIC HOPING NO ONE HITS US FROM BEHIND.
Source: NHTSA WEB SITE -
2002 SUZUKI GRAND VITARA- MARSHALL, MI
TL* THE CONTACT OWNED A 2002 SUZUKI GRAND VITARA. THE CONTACT STATED WHILE MAKING A RIGHT TURN ONTO A BRIDGE DURING INCLEMENT WEATHER CONDITIONS FROM A STOP SIGN, CONTROL OF THE VEHICLE WAS LOST CAUSING A CRASH INTO A CEMENT WALL. THE CONTACT COULD NOT GAIN CONTROL OF THE STEERING WHEEL AND HER BODY LUNGED FORWARD ONTO THE STEERING WHEEL AS THE SEAT BELT DID NOT RETRACT. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. A POLICE REPORT WAS FILED (NUMBER 19005490). THE CONTACT WAS TAKEN BY AN AMBULANCE TO THE EMERGENCY ROOM FOR HER MULTIPLE INJURIES. THE CONTACT SUSTAINED A BROKEN STERNUM AND MULTIPLE TEETH, INJURED HER CHEST WALL, BOTH LEFT AND RIGHT KNEES AND NECK. THE CONTACT STATED SHE HAD SUFFERED FROM PNEUMONIA AND WAS SEEKING TREATMENT BY A NEUROLOGIST AND SEEK MEDICAL ATTENTION FOR HER LEFT KNEE. THE VEHICLE WAS NOT DRIVABLE AND WAS TOTALED. THE VEHICLE WAS TOWED TO UNKNOWN LOT. THE VEHICLE WAS NOT DIAGNOSED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 82,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE