SUZUKI Complaints

TL* THE CONTACT OWNS A 2010 SUZUKI KIZASHI. THE CONTACT STATED THAT THE FRONT TIRES WOULD WEAR PREMATURELY. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE AND PROVIDED THE CONTACT WITH NEW TIRES. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE FAILURE. A LOCAL MECHANIC DIAGNOSED THAT THERE WAS A DEFECT WITH THE CASTER AND CAMBER. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 21,000.

HEADLIGHT SWITCH HAS MELTED WIRES NOW THE HEADLIGHTS WILL NOT WORK. THERE WAS A RECALL TO FIX MELTED WIRES IN A SPLICE PACK BUT SUZUKI WILL NOT HONOR IT BECAUSE NOW THE WIRES ARE MELTED IN THE HEADLIGHT SWITCH. THIS IS A FIRE HAZARD AND THEY SHOULD BE HELD ACCOUNTABLE. *TR

I WAS DRIVING AROUND THE SCHOOL, WAITING TO PICK UP MY KIDS AND WHEN I ATTEMPTED TO TURN THE CORNER MY STEERING LOCKED UP. I COULD HARDLY MOVE THE WHEEL AND COULDN'T FIGURE OUT WHAT HAD HAPPENED. I THOUGHT I HAD SOMETHING CAUGHT IN MY TIRES, WHICH REALLY SCARED ME BEING NEAR A SCHOOL. I GOT OUT AND DIDN'T SEE ANYTHING, BUT WHEN I GOT IN AND CONTINUED TO DRIVE, I COULDN'T STEER WELL AT ALL. AFTER SOME TIME DRIVING WITH THIS CONDITION, I REALIZED THAT I COULD STEER BETTER IF I ACCELERATED INTO THE CURVE, BUT THAT DOESN'T SEEM VERY SAFE, ESPECIALLY ON ICY ROADS. MY STEERING ALWAYS HAD A LITTLE "GROWL" TO IT, BUT WHEN THIS HAPPENED, IT GOT MUCH LOUDER. I HAVE READ ON THIS PAGE AND OTHERS THAT OTHER SUZUKI XL7'S HAVE THIS SAME ISSUE, THERE WAS EVEN A RECALL ON THE 2006 MODEL, BUT THEY ARE NOT HELPING ON THE 2007 MODEL. THIS IS EXTREMELY FRUSTRATING. IT IS A SAFETY HAZARD AND SHOULD BE ADDRESSED. I HAVE THREE KIDS THAT I NEED TO DRIVE AROUND AND I DON'T HAVE MONEY TO KEEP SINKING INTO THIS CAR. I HAD TO REPLACE THE TIMING CHAIN AT 70,000 MILES, WHICH IS ALSO RIDICULOUS. I CONTINUE TO HAVE ELECTRICAL PROBLEMS WITH THIS VEHICLE AS WELL. AT ONE POINT LAST YEAR, MY CAR TURNED OFF WHILE DRIVING 55 MPH. I HAD TO PULL OVER AND TRY TO RESTART IT. AFTER A FEW MINUTES, IT DID START, BUT THEY COULDN'T RECREATE THE PROBLEM OR TELL ME WHAT WAS WRONG. MY BATTERY ALSO KEEPS DYING, THE FACTORY CD PLAYER THINKS IT HAS A CD IN IT AND WON'T WORK, THE TEMPERATURE DISPLAY IS NEVER CORRECT, AND THE FRONT TIRE PRESSURE DISPLAYS ON THE REAR TIRES. NOT TO MENTION THAT THE OIL CHANGE TECH'S RARELY CAN FIGURE OUT HOW TO RESET THE INDICATOR IN THIS MODEL. EXTREMELY POOR DESIGN/PARTS. I CAN LIVE WITH THE INCONVENIENCE OF THE DISPLAYS, BUT PLEASE DO SOMETHING TO ADDRESS THIS STEERING ISSUE - IT IS NOT SAFE, AND IT IS HAPPENING TO LOTS OF US! I WILL NEVER BUY ANOTHER SUZUKI. *TR

TL* THE CONTACT OWNS A 2005 SUZUKI FORENZA. THE CONTACT STATED THAT THE AIR BAG LIGHT CONSTANTLY ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE WIRING HARNESS FAILED AND NEEDED TO BE REPLACED. THE CONTACT FELT THAT THIS WAS A MANUFACTURER'S DEFECT. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 78,000.

DRIVING HOME FROM WORK MY BRAKES FAILED, FOOT WENT TO THE FLOOR AND NO BRAKES, THEN A MOMENT LATER I HAD SOME, I WAS TERRIFIED BUT MADE IT HOME. MY HUSBAND DID A TEST DRIVE AND TRIED FILLING UP THE FLUID BUT REALIZED IT WAS NOT JUST A FLUID PROBLEM. I CALLED SUZUKI CUSTOMER SERVICE AND TOLD THEM WE SUSPECTED THE MASTER CYLINDER. BY NOW THE CAR WAS OUT OF WARRANTY SO THEY TOLD ME TO HAVE IT TOWED TO THE DEALERSHIP WHERE THEY WOULD INSPECT IT AND DECIDE WHETHER TO PAY FOR PARTS OR LABOR OR BOTH OR PERHAPS NOTHING AT ALL. WITH MY HUSBAND OUT OF WORK WE COULD NOT AFFORD ANY REPAIRS AT ALL NOR COULD WE AFFORD TOWING. SO OUR MECHANIC COUSIN LOOKED AT THE CAR AND SAID IT WAS DEFINITELY THE MASTER CYLINDER AFTER 27,480 MILES!! HE REPLACED THE MASTER CYLINDER. I THEN WROTE A LETTER TO SUZUKI THINKING THEY WOULD WANT TO KNOW THIS FAILED SO SOON, I TOLD THEM THIS SHOULD NEVER HAVE HAPPENED, EXPLAINED WHY I DID NOT GO TO THE DEALERSHIP AND TOLD THEM I HAVE THE PART WE TOOK OFF IF THEY WANTED TO INVESTIGATE. I HEARD NOTHING BACK. TODAY I SPOKE TO THEM AFTER GETTING A PHONE CALL CHECKING ON THE ORIGINAL CALL AND ASKING WHAT HAPPENED? I EXPLAINED TO THE LADY ON THE PHONE EVERYTHING AND SHE SAID BECAUSE I HAD THE CAR DONE LOCALLY I COULD NOT GET ANY REIMBURSEMENT. I DO NOT AND AM NOT SEEKING REIMBURSEMENT! I TOLD HER I DON'T WANT ANYTHING FROM SUZUKI BUT THEY SHOULD BE AWARE A PART FAILED SO EARLY AND I HAVE THAT PART FOR INVESTIGATION SHOULD THEY WANT ME TO DROP IT OFF. THEY DIDN'T CARE! I AM STUNNED! SO I AM PUTTING IN THIS COMPLAINT IN THE HOPE THAT PERHAPS I SAVE ANOTHER SUZUKI OWNER DYING BECAUSE THEIR BRAKES FAIL DOING 70!! THANKS.

TL* THE CONTACT OWNS A 2009 SUZUKI BOULEVARD M109 MOTORCYCLE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE CONTROL UNIT WAS BURNED OUT. THIS FAILURE CAUSED THE BATTERY, HEADLIGHT AND REAR TAIL LIGHTS TO BURN OUT BECAUSE OF THE SURGE IN THE SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 3,000.

I WAS DRIVING TOO SCHOOL AND THE AIR BAG LIGHT JUST TURNED ON. TIL THIS DAY THE LIGHT HAS NOT TURNED OFF HAVEN'T WENT TO SUZUKI TO GO CHECK THIS OUT, THIS CAR IS NOTHING BUT PROBLEMS. *TR

PASSENGER SIDE SEAT AIRBAG SAFETY SWITCH FAILED. THIS DISABLES ALL AIRBAGS IN THE VEHICLE WHEN THIS HAPPENS. IT IS NOT A FAIL SAFE DESIGN. IF THIS SWITCH FAILS, AIR BAGS SHOULD REMAIN ENABLED. CAR IS NOT SAFE TO DRIVE. YOU CAN REPLACE THIS SEAT SWITCH FOR $1,400 DOLLARS. SUZUKI WILL NOT REPLACE THIS SWITCH EVEN THOUGH IT RENDERS THE VEHICLE UNSAFE TO DRIVE. MOST CUSTOMERS DO NOT REALIZE THEY HAVE NO AIR BAG PROTECTION. SUZUKI IS AT GREAT LIABILITY DUE TO POOR DESIGN. THIS NEEDS TO BE A SAFETY RECALL ITEM. MANY COMPLAINTS ARE ON FILE.

TRANSMISSION SLIPS INTO NEUTRAL WHILE DRIVING AT 55 MPH. THE ELECTRONIC D STARTS FLASHING AND IT LOOKS LIKE THERE IS N OVER THE D ON THE DASH. THE CAR WILL NOT MOVE UNLESS I DOWN SHIFT INTO 3RD GEAR AND THE POWER TRAIN IS AUTOMATIC. *KB

TL* THE CONTACT OWNS A 2008 SUZUKI XL7. THE CONTACT STATED THAT THE STRUTS THAT HELD THE REAR TRUNK HATCH IN PLACE FAILED, AND CAUSED THE HATCH TO ABRUPTLY STRIKE THE CONTACT ON THE HEAD WHILE IN THE REAR OF THE VEHICLE. THE DEALER WAS NOTIFIED WHO ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.