SUZUKI Complaints

POWER STEERING WHEEL HARD TO CONTROL. POWER STEERING WHEEL MAKES NOISE. POWER STEERING FLUID GETS VERY LOW. NEEDS TO BE REFILLED VERY OFTEN. I HAVE BEEN INFORMED ON THE NHTSA WEBSITE THAT THERE IS A RECALL FOR THE VEHICLE SUZUKI XL7 2006. THE RECALL IS #10V250000 STEERING HYDRAULIC POWER ASSIST-PUMP POTENTIAL UNIT AFFECTED #46549. MY VEHICLE IS SUZUKI XL7 2008. I HAD THIS VEHICLE INSPECTED AND CONFIRMED THE SAME PROBLEM AS THE SUZUKI XL7 2006 AND AGREED THAT DRIVING THIS VEHICLE IS UNSAFE AND POTENTIAL DANGER. *TR

SUV LOST POWER WHILE IN TRAFFIC WOULD NOT TAKE GAS TOOK TO DEALER COULD NOT FIND PROBLEM TWO WEEKS LATER SAME THING HAD TO GET BOOSTED THREE TIMES TO GET TO DEALER THEY SAID IT WAS ALTERNATOR THIS COULD HAVE CAUSED AN ACCIDENT. *TR

A COUPLE OF YEARS AGO WHEN OUR XL7 WAS STILL UNDER WARRANTY NEAL SUZUKI IN FORT WORTH, TEXAS, FIXED THE SQUEAKY NOISE IN OUR STEERING WHEEL BY REPLACING THE RACK AND PINION. TODAY, JULY 14, 2010, THE NOISE IS BACK AND HAS BEEN BACK FOR APPROXIMATELY TWO MONTHS. I HAVEN'T NOTICED ANY PERFORMANCE ISSUES WITH THE STEERING OTHER THAN IT HAS BEEN MORE SENSITIVE THAN NORMAL AT FREEWAY SPEEDS, 60 AND ABOVE. THE NOISE IS MOST ANNOYING ESPECIALLY WHILE MANEUVERING THROUGH PARKING LOTS. MY MOTHER-IN-LAW AND MY WIFE'S CO-WORKER HAVE EXPERIENCED THE SAME PROBLEM WITH THEIR XL7S TOO. I CALLED THE SERVICE DEPARTMENT AND SINCE MY CAR IS OUT OF WARRANTY I HAVE TO PAY FOR THE REPAIR THIS TIME EVEN THOUGH IT'S THE SAME PROBLEM THAT I HAD BEFORE. WHAT AN OUTRAGE AND RIP-OFF! WHO'S ON THE CONSUMER'S SIDE? CAR CORPORATIONS ARE TO CONSUMERS AS MAJOR LEAGUE BASEBALL UMPIRES ARE TO BASEBALL TEAMS AND PLAYERS. IT SEEMS THEY CAN DO ANY THING WRONG, MAKE ANY BAD CALL, WITHOUT SUFFERING ANY CONSEQUENCE, WHILE THE CONSUMER HAS TO PAY THE PRICE AND BRE THE BURDEN. *TR

TRANSMISSION RANGE SELECTOR SWITCH ON THE 2006 SUZUKI FORENZA IS FAILING, AND YET THEY DO NOT CONSIDER THIS IMPORTANT ENOUGH TO RECALL. THROUGH SEARCHING, I HAVE FOUND MANY PEOPLE WHO HAVE COMPLAINED ABOUT THIS SWITCH GOING BAD IN THEIR FORENZA'S. THIS SWITCH IS OBVIOUSLY DEFECTIVE, AND INITIALLY WOULD ONLY "ACT UP" ABOUT ONCE A MONTH, NOW IT HAS PROGRESSED TO ONCE OR MORE A WEEK. *TR

TL*THE CONTACT OWNS A 2009 SUZUKI BOULEVARD 350PK9 MOTORCYCLE. WHILE DRIVING APPROXIMATELY 20 MPH, HE NOTICED A STRONG, OVERPOWERING GASOLINE ODOR. THE CONTACT FOUND THAT THE FUEL CAP WAS LOOSE. THE DEALER WAS ADVISED BY THE MANUFACTURER THAT THE FUEL CAP WAS NOT DEFECTIVE AND WAS DESIGNED THAT WAY. THE MANUFACTURER ADVISED THAT IF THE GAS CAP WAS NOT OVER FILLED, THEN GASOLINE WOULD SPILL OUT OF THE VEHICLE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE GASOLINE ODOR PERSISTED. THE CONTACT STATED THAT HE WAS UNSURE HOW TO CORRECT THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 2,400.

TL*THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. THE CONTACT RECEIVED A RECALL ASSOCIATED WITH THE NHTSA CAMPAIGN ID NUMBER 10V250000 (STEERING:HYDRAULIC POWER ASSIST:PUMP). AN AUTHORIZED DEALER WAS NOTIFIED AND THE TECHNICIAN STATED THAT THE RECALLED PART WAS AVAILABLE. AN APPOINTMENT WAS SCHEDULED FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHICH WAS LOCATED APPROXIMATELY 28 MILES FROM HIS RESIDENCE. THE DEALER INSPECTED THE VEHICLE AND DID NOT REPAIR IT SINCE THE PART WAS NOT IN STOCK. THE CONTACT HAD CONCERNS ABOUT THE PART NOT BEING AVAILABLE AS WELL AS THE UNCERTAINTY AS TO WHEN IT WOULD BE AVAILABLE. HE EXPRESSED HIS CONCERN ABOUT THE POTENTIAL SAFETY HAZARD. THERE WERE NO FAILURES AT THIS TIME. UPDATED 8/25/10 *CN UPDATED 08/27/10 UPDATED 08/30/10*JB

THE VEHICLE IS A MOTORCYCLE CALLED A SUZUKI VZR 1800 OR M109R. THE FAILURE INVOLVES RELEASING THE CLUTCH TO ENGAGE THE VEHICLE. WHEN RELEASING THE CLUTCH THERE IS A "SHUDDER" OR A "JERKING" BY THE CLUTCH THAT CAUSES MASSIVE VIBRATION TO THE WHOLE VEHICLE. THIS MAINLY RESULTS IN (1) LOSS GRIP OF THE HANDLE BARS (2) LOSS OF BALANCE (3) AND THE ENGINE STOPPING IN THE MIDDLE OF THE INTERSECTION. I HAVE ASKED MY RETAILER AND SUZUKI DEALER TO LOOK INTO THE PROBLEM AND THE RESPONSE IT "IT IS NORMAL" AND SUZUKI HAS DONE NOTHING ABOUT IT. HOWEVER, THIS IS A WIDESPREAD PROBLEM AS EVIDENCED BY THE MANY OWNERS WHO ARE MEMBERS OF M109RIDERS.COM AND OTHER OWNER SITES. I HAVE HEARD BUT I DO NOT KNOW FOR SURE, THAT SUZUKI, SINCE 2006, HAS ATTEMPTED TO ALLEVIATE THE PROBLEM BY INCREASING THE SIZE OF HOLES IN THE CLUTCH PLATES. HOWEVER, MY MOTORCYCLE IS A 2008 AND STILL HAS THE ISSUE. THIS HAS NOT CAUSED A COLLISION YET BUT RESULTS IN MANY DANGEROUS SITUATIONS. A RECALL SHOULD BE ISSUED ON THIS SITUATION BEFORE ONE OF THE MANY OWNERS OF THIS MODEL GETS KILLED OR SERIOUSLY INJURED. *TR

I NOTIFIED MY CAR DEALERSHIP, SUZUKI THAT MY SEATBELT ON THE PASSENGERS SIDE WAS NOT OPERATING CORRECTLY. THEY STATED THAT I WOULD HAVE TO PAY $85 FOR THEM TO MAKE A DIAGNOSTIC EVALUATION. THEN PAY FOR WHATEVER PARTS/LABOR TO CORRECT THE PROBLEM. THE SEAT BELT DOES NOT COME ALL THE WAY OUT, IT APPEARS THAT THE SPRING LATCH THAT CONTROL IT IS BROKEN. THEY STATED THAT THE SEATBELT WAS NOT COVERED UNDER ANY WARRANTY AFTER A CERTAIN NUMBER OF MILEAGE. MY QUESTION IS THIS IS A SAFETY ISSUE AND IT SHOULD BE COVERED FOR THE LIFE OF THE VEHICLE. I WOULD LIKE SOMEONE TO EXPLAIN TO ME WHY THIS IS NOT COVERED, MY VEHICLE IS A 2006 SUZUKI GRAND VITARA. IT APPEARS THAT NO ONE IS CONCERN WITH THE SAFETY OF THIS VEHICLE BECAUSE SEAT BELTS ARE THE NUMBER ONE SAFETY FEATURE IN ADDITION TO THE AIRBAGS. THAT WOULD BE LIKE TELLING ME THAT THE AIRBAGS ARE NOT COVERED UNDER WARRANTY AND IF YOU ARE IN AN ACCIDENT AND THEY DON'T DEPLOY THEN WHO IS AT FAULT AND WHO BE SUED IN THE EVENT OF DEATH? I WILL TAKE THIS FURTHER IF THIS IS NOT ADDRESSED, BECAUSE THIS IS A SERIOUS SAFETY CONCERN. *TR

TL*THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT IN JUNE 2009 THE AIR BAG SENSOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO REPAIRED THE FAILURE BY REMOVING THE RUBBER MAT FROM UNDERNEATH THE SEAT; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE DEALER ASKED THE OWNER TO CHECK THE WIRES UNDERNEATH THE SEAT, WHICH HE DID, AND FOUND THEY WERE WIRED AS DESIGNED. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHO STATED THAT THEY FOUND A HAT UNDER THE SEAT, WHICH WAS REMOVED. THE LIGHT WENT OFF TEMPORARILY AND THEN CAME BACK ON. THE OWNER SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 12,415. THE CURRENT MILEAGE WAS APPROXIMATELY 21,000.

TL*THE CONTACT OWNS A 2004 SUZUKI VERONA. THE CONTACT STATED THAT WHEN HE ENGAGED THE ACCELERATOR PEDAL OCCASIONALLY THE VEHICLE WOULD HESITATE. THE VEHICLE DOES NOT STALL; HOWEVER, THE DELAY NEARLY CAUSED A CRASH TO OCCUR. THE DEALER STATED THAT THE CONTACTS VIN WAS NOT A PART OF THE RECALL FOR THE FUEL SYSTEM WHICH COULD CAUSE THE VEHICLE TO STALL; ALTHOUGH, THE ELECTRONIC CONTROL MODULE CAUSED THE FAILURE TO OCCUR. THE VIN WAS NOT AVAILABLE WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 76000 AND THE CURRENT MILEAGE WAS 93000.