SUZUKI Complaints

TL*THE CONTACT OWNS A 2005 SUZUKI FORENZA. THE AIR BAG WARNING INDICATOR LIGHT ILLUMINATED. THE DEALER STATED THAT THE SENSOR FOR THE AIR BAG IS LOCATED UNDERNEATH THE CUP HOLDER; THEREFORE, IF ANYTHING SPILLS IN THE CUP HOLDER, IT DAMAGES THE SENSOR. THE DEALER REPLACED THE SENSOR. THE CURRENT AND FAILURE MILEAGES WERE 48,000.

AIR BAGS ON THE FRONT PASSENGERS SIDE WILL NOT DEPLOY AS PER THE INDICATOR LIGHT ON THE DASH BOARD WHEN MY WIFE USES A MEDICALLY-REQUIRED SEAT CUSHION. THE LOCAL DEALERSHIP AND AMERICAN SUZUKI HAVE REFUSED TO ALTER THE SETTINGS ON THE SEAT SENSOR TO MAKE THE ACTIVATED AT ALL TIMES. NO ONE OTHER THAN MYSELF AND MY WIFE SIT IN THIS SEAT; NO CHILDREN HAVE EVER OR WILL EVER BE SEATED IN THE FRONT PASSENGER SEAT. *TR

TL*THE CONTACT OWNS A 2006 SUZUKI FORENZA. WHILE STOPPED AT AN INTERSECTION, THE CONTACT'S VEHICLE WAS REAR ENDED. HE WAS WEARING HIS SEAT BELT; HOWEVER, IT FAILED TO RETRACT INTO THE LOCKED POSITION. AS A RESULT, HE STRUCK THE STEERING WHEEL AND SUSTAINED MODERATE TO SEVERE HEAD INJURIES. THE POLICE ARRIVED AND A REPORT WAS FILED. THE DEALER AND MANUFACTURER WERE UNABLE TO ASSIST. THE SEAT BELT WAS REPAIRED BEFORE AND AFTER THE CRASH UNDER NHTSA CAMPAIGN ID NUMBER 07V315000 (SEAT BELTS:FRONT:BUCKLE ASSEMBLY). THE TOTAL ESTIMATED REPAIR COST IS $3,000. THE VEHICLE IS CURRENTLY BEING REPAIRED AT THE OWNER'S EXPENSE. THE PURCHASE DATE WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 62,000.

TL*THE CONTACT OWNS A 1999 SUZUKI GRAND VITARA. THE CONTACT STATED THAT THE BRAKES MADE A GRINDING NOISE AND THE BRAKE ADJUSTMENT PIN IN THE REAR DRIVER SIDE WHEEL WAS LOOSE. THE SPRING THAT HELD THE WHEEL IN PLACE FAILED, WHICH ALLOWED IT TO MOVE FREELY INSIDE THE BRAKE DRUM. THE SPRING FLIPPED UP AND CAUSED THE BRAKE SHOE, DRUM, AND BRAKING KIT TO FAIL. PRIOR TO THE FAILURE, AAMCO INSPECTED THE REAR AND FRONT BRAKES AND STATED THAT THEY WERE 50% WORN. THE CONTACT PLACED THE WHEEL BACK ON THE VEHICLE AND DROVE APPROXIMATELY SIX BLOCKS WHEN HE HEARD THE NOISE. THE CONTACT TOOK THE VEHICLE BACK TO AAMCO BECAUSE THE GRINDING NOISE BECAME VERY LOUD. AAMCO STATED THAT THE FAILURE WAS NOT CAUSED BY THE INSPECTION. THE CONTACT CALLED SUZUKI'S CUSTOMER SERVICE LINE TO FIND OUT IF THE FAILURE WAS COMMON. SUZUKI STATED THAT NO ONE COULD TALK TO THEIR TECHNICAL DEPARTMENT UNLESS THEY WERE A DEALER. THE CONTACT NOTIFIED THE SUZUKI DEALER SO THAT THEY COULD CALL THE MANUFACTURER. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 31,734.

2005 SUZUKI FORENZA WITH RECALL FOR LOWBEAM AND RUNNING LIGHTS. CONSUMER STATES THAT THE DEALER INFORMED HER OF ANOTHER RECALL FOR THE WATER PUMP WHEN GETTING THE RECALL FOR THE LIGHTS REPAIRED. *KB THE CONSUMER WANTED TO KNOW WHY THE RECALL FOR THE WATER PUMP WAS NOT LISTED. *JB

I PURCHASE MY VEHICLE A 2006 SUZUKI XL7 IN APRIL OF 2007 BRAND NEW. YESTERDAY WHILE DRIVING ON THE FLORIDA TURNPIKE AT PROXIMATELY 65-70 MILES PER HOUR MY LEFT REAR TIRE, A BRIDGESTONE/FIRESTONE DUELLER HT 687 (P235/60R16) BLEW OUT. I AM CONCERN AS I HAD NO WARNING THAT THAT THERE WAS A PROBLEM AND DUE TO WHERE THIS ACCIDENT OCCURRED AND HOW FAST I WAS DRIVING I COULD HAVE HAD A SERIOUS ACCIDENT. MY VEHICLE HAS JUST OVER 20,000 MILES ON IT AND THESE ARE THE ORIGINAL TIRES ON THE VEHICLE. I WOULD LIKE O KNOW IF THERE HAVE BEEN OTHER COMPLAINTS ABOUT THIS TIRE AS WELL. I TWO SMALL CHILDREN AND HAD THIS OCCURRED WITH MY CHILDREN IN THE CAR AND HAD I NOT BEEN ABLE TO CONTROL THE VEHICLE THIS COULD ENDED OUR LIVES. *TR

TL*THE CONTACT OWNS A 2003 SUZUKI AERIO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V307000 (POWER TRAIN:MANUAL TRANSMISSION). THE DEALER IS GIVING THE CONTACT THE RUN AROUND. THE MANUFACTURER STATED THAT THE DEALER HAS THE PART, BUT THE DEALER STATED OTHERWISE. THE DEALER ADVISED HIM TO SPEAK WITH THE SERVICE MANAGER, BUT THE SERVICE MANAGER HAS NOT RETURNED HIS PHONE CALLS. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 50,000. UPDATED 02-19-08 *BF THE CONSUMER STATED WHEN CALLING TO CONFIRM THE PART IS AVAILABLE ALWAYS RECEIVES THE RUN AROUND FROM THE DEALER. UPDATED 02/19/08 *TR

TL*THE CONTACT OWNS A 2008 SUZUKI RENO. WHILE DRIVING 20 MPH, THE CONTACT APPLIED THE BRAKES. THE VEHICLE JERKED FORWARD AND BEGAN TO ACCELERATE AUTOMATICALLY. THE CONTACT APPLIED THE EMERGENCY BRAKE, BUT THE ACCELERATION CONTINUED. SHE STRUCK THE PRECEDING VEHICLE AND DAMAGED THE PASSENGER SIDE OF HER VEHICLE. PRIOR TO THE CRASH, THE VEHICLE BEGAN TO AUTOMATICALLY ACCELERATE WHEN THE ENGINE WAS STARTED. THE DEALER HAS NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 1,900.

SUZUKI 2006 M109R SIX MONTH OLD MOTORCYCLE (3,400 MILES) CLUTCH FAILURE - CLUTCH WAS REPLACED FOUR MONTHS LATER WITH 7,298 MILES - SECOND GEAR SHUTTER TOOK MOTORCYCLE TO DEALERSHIP MOTORCYCLE WAS DISASSEMBLED - FOUND THAT 2ND GEAR SHIFT FORK, 2ND GEAR SYNCHRONIZER, 2ND GEAR DAMAGE DEALERSHIP DETERMINED FAILURE WAS NOT DUE TO "RIDER ABUSE" MOTORCYCLE WAS STILL UNDER WARRANTY WHEN PROBLEM WAS FIRST DIAGNOSED MANUFACTURER DENIES ALL RESPONSIBILITY AND WILL NOT COVER REQUIRED REPAIR. DEALERSHIP NOTIFIED MANUFACTURER OF MECHANICAL ISSUE ON 11/29/07. *TR

I HAVE A 2006 SUZUKI FORENZA THAT I PURCHASED NEW FROM SHOALS SUZUKI IN SHEFFIELD ALABAMA. I HAVE HAD TWO OF THE INSIDE DOOR HANDLES REPLACED BECAUSE THEY WILL BREAK OFF IN YOUR HAND WHEN TRYING TO OPEN THE DOOR. THIS IS A SAFETY ISSUE THAT NEEDS ADDRESSED. THESE HANDLES ARE 100% PLASTIC WITH NO METAL REINFORCEMENT. THE SERVICE MANAGER TOLD ME THAT THEY HAVE HAD ALOT OF THEM BREAKING. WHAT IF THE VEHICLE WAS ON FIRE AND THIS HAPPENED? THERE WOULD BE NO WAY TO GET OUT. PLEASE TAKE A GOOD LOOK AT THIS PROBLEM AND ISSUE A RECALL ON THESE PLASTIC DOOR HANDLES. THANKS. *TR