SUZUKI Complaints

TL*THE CONTACT OWNS A 2000 SUZUKI GRAND VITARA. THE CONTACT HAS HAD HER VEHICLE REPAIRED TWICE FOR TWO RECALLS (NHTSA CAMPAIGN ID NUMBERS 01V146000 AND 04V427000); HOWEVER, THE DEFECT STILL OCCURRED. THE MANUFACTURER AND DEALER STATED THAT NOTHING COULD BE DONE BECAUSE THE RECALL HAD ALREADY BEEN SERVICED. THE CONTACT FIRMLY BELIEVES THAT WHEN SHE TOOK THE VEHICLE THE FIRST TWO TIMES TO HAVE THE RECALL WORK PERFORMED, THE DEALER DID NOT RE-ROUTE THE FUEL DELIVERY HOSE WITH THE IMPROVED CLAMP. THE LAST TIME THE VEHICLE FAILED WAS ON DECEMBER 31, 2007. THE VEHICLE WOULD NOT START AND IT WAS TOWED TO A LOCAL MECHANIC. IT WAS DISCOVERED THAT THE VACUUM HOSE WAS NOT INSTALLED PROPERLY AND THE PSI RELIEF WAS EXTREMELY HIGH. AS A RESULT, THE VEHICLE FLOODED. THE MECHANIC PROPERLY REPAIRED THE DEFECT THAT SHOULD HAVE BEEN INSTALLED DURING THE RECALL REPAIR. THE MECHANIC HAS RECORDS AND DIGITAL PICTURES OF THE IMPROPERLY INSTALLED FUEL HOSE. THE CONTACT ALSO STATED THAT WHEN THE VEHICLE WAS TAKEN IN THE FIRST TWO TIMES FOR THE RECALL REPAIR, IT WAS RECOGNIZED THAT THE FUEL HOSE HAD NOT FAILED AT THAT TIME; HOWEVER,THE RECALL STATED THAT IT COULD POTENTIALLY FAIL. SHE RECEIVED THE FIRST RECALL NOTICE IN DECEMBER OF 2001 AND THE SECOND NOTICE IN OCTOBER OF 2004. THE DEALER REPLACED THE DEFECTIVE PART DURING THE SECOND VISIT. THE MANUFACTURER STATED THAT THE ISSUE WAS NO LONGER THEIR RESPONSIBILITY. THE FAILURE MILEAGES WERE 10,170 (AT THE TIME OF THE FIRST NOTICE) AND 25,325 (AT THE TIME OF THE SECOND NOTICE). THE CURRENT MILEAGE WAS 41,643.

AFTER COMPLETING ALL RECOMMENDED SERVICES BY THE DEALER WHERE THE VEHICLE WAS PURCHASED, THE VEHICLE TRANSMISSION DID NOT ENGAGE AND I WAS LEFT STRANDED ALONG SIDE OF A RODE. MY CONCERN IS HAD THIS HAPPENED ON AN INTERSTATE HIGHWAY TRAVELLING AT A GREATER SPEED; I COULD HAVE LOST CONTROL OF THE VEHICLE OR BEEN REAR-ENDED BECAUSE THE VEHICLE ABRUPTLY STOPPED AND LOST THE ABILITY TO MOVE UNDER POWER. ONLY MEANS OF MOVING THE VEHICLE WAS TO PHYSICALLY PUSH THE VEHICLE. *CN

1998 SUZUKI ESTEEM LEFT REAR TIRE BLEW OUT CAUSING THE CONSUMER TO HIT THE GUARDRAIL. *KB THE CONSUMERS DAUGHTER WAS SLIGHTLY INJURED. OHIO TRAFFIC REPORT # 10-90-0789. *JB

2007 SUZUKI SCOOTER AN650K7 SURGING ENGINE UPON RESTART. CONSUMER STATES THIS PAST EXPERIENCE WITH THE SURGE IN THE ENGINE CAUSED HIM TO GO OVER THE HANDLEBARS AND GET INJURED. *KB THE CONSUMER STATED THE IDLE SPEED CONTROL VALVE MAY NOT RETURN TO THE CORRECT START-UP POSITION EACH TIME THE IGNITION SWITCH IS TURNED TO THE OFF POSITION. ON RE-START OF THE ENGINE, AFTER USING THE SCOOTER FOR EVEN A 10 MILE RIDE, IN A SHORT PERIOD OF TIME RESULTS IN NO-LOAD ENGINE IDLE SPEEDS. *JB

TL*THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. WHILE DRIVING APPROXIMATELY 10MPH HE NOTICED THAT THE STEERING COLUMN WAS SHIFTING FROM LEFT TO RIGHT. THE DEALER TIGHTENED THE STEERING BOLTS. TWO MONTHS LATER WHILE MAKING A TURN, THE STEERING COLUMN FELL ON THE FLOOR CAUSING HER TO LOSE CONTROL OF THE VEHICLE. THE POLICE REPORT IS AVAILABLE. A FORMAL COMPLAINT WAS FILED WITH THE MANUFACTURER. THE FAILURE MILEAGE AND THE CURRENT MILEAGE WAS 6,000. UPDATED 01/29/08 *BF THE CONSUMER COMPLAINED OF PAIN IN HER NECK AND BACK. UPDATED

AIR BAG WARNING LIGHT CONTINUES TO STAY LIT. SINCE SEPT. 22, 2006 THREE MORE ATTEMPTS HAS BEEN MADE TO FIX THE ERROR. TODATE, JAN. 1, 2008, DEALER HAS NOT RETURNED MY CALLS.*CN

HTTP://WWW.SV-PORTAL.COM/FORUMS/SHOWTHREAD.PHP?T=27074 NO ELECTRICAL POWER?? GREEN CONNECTOR ISSUE! MY BIKE LOST POWER AND CANNOT BE STARTED. FORTUNATELY I WAS NOT RIDING AT THE TIME THE POWER CUT OUT. I HAD TO FIND ANOTHER RIDE HOME AS THE BIKE WAS IMMOBILE. APPARENTLY THIS DOES OCCUR REGULARLY AND BOTH NHTSA AND SUZUKI ARE AWARE OF THE PROBLEM AND DOING NOTHING ABOUT IT. READ THE FORUM ABOVE FOR MANY INSTANCES OF THIS PROBLEM. *TR

DRIVING HOME ON I-72 WESTBOUND FROM CHAMPAIGN, IL. 2003 SUZUKI AERIO HAD BEEN IN CRUISE CONTROL MODE AT 65MPH. TOOK OFF CRUISE TO PASS A SEMI TRAILER. CAR ENGINE REVVED UP AND DOWN RESULTING IN NO POWER FOR A MOMENT. WAS ABLE TO PULL BACK IN BEHIND SEMI, ALLOWING CAR FOLLOWING ME TO GO AROUND. LOST ALL POWER, BUT WAS ABLE TO PULL SAFELY OFF ONTO THE SHOULDER JUST EAST OF THE EXIT RAMP TO RT 47. CAR WAS TOWED IN TO SHOP IN CLINTON, IL. MECHANIC LOOKED UP TECHNICAL SERVICE BULLETIN TS 02 06284- M/T LEFT DRIVESHAFT POPS OUT OF FINAL DRIVE. CAR HAS JUST OVER 108,000 MILES, SO IT IS OUT OF WARRANTY. THIS WAS A POTENTIALLY FATAL SITUATION TO HAVE BEEN IN. IT APPEARS THAT THIS IS BECOMING A PROBLEM WITH THESE MODELS, BUT NO RECALL HAS BEEN ISSUED. THIS HAS BEEN REPORTED TO SUZUKI VIA THEIR 800-934-0934 NUMBER. CASE NUMBER IS 1-140908504. THEY STATED THEY ARE NOT OBLIGATED TO COVER ANY COSTS BECAUSE THE CAR IS OUT OF THE 7 YEAR/100,000 MILE POWERTRAIN WARRANTY. REASON FOR SUBMITTING THIS COMPLIANT- TO MAKE NSHTA AWARE OF A POTENTIALLY FATAL SITUATION WITH THE SUZUKI AERIO. *TR

2006 SUZUKI GRAND VITARA 6,500 MILES STEERING COLUMN. BROUGHT TO DEALER FOR STEERING COLUMN BEING LOOSE. TOLD US THEY DID NOT KNOW WHY IT GOT LOOSE BUT THEY TIGHTENED UP. THOUGHT PROBLEM WAS FIXED. ABOUT TWO MONTHS LATER WHILE DRIVING STEERING COLUMN COLLAPSED ONTO LAP CAUSING DRIVER TO LOSE CONTROL OF CAR. *TR

QUITE A FEW OF THE SCREWS OR GROMMETS THAT HOLD THE BODY PARTS ONTO MY CAR HAVE FELL OUT. MY FRONT BUMPER WAS BARELY BUMPED AND IT BROKE ONE OF THE CLIPS ON THE BUMPER AND IS NOW TIED UP WITH A SHOE STRING. MY A/C COMPRESSOR HAS ALREADY HAD TO BE REPLACED AND FOR SOME REASON THE COOLING FANS ARE NOT WORKING PROPERLY. THE STRUCTURE ON THIS CAR IS POOR. THE LOCK TO THE DRIVERS SIDE DOOW JUST SPINS NOW, SO IT NEEDS TO BE REPLACE. I HAVE ALREADY HAD TO REPLACE THE TRUNKS LOCK DUE TO SAME PROBLEM. I HAVE HAD TO REPLACE THE IGNITION SWITCH ALSO DUE TO KEY NOT OPERATING PROPERLY. CLIPS FROM BOTH BUMPERS HAVE FALLEN OFF FOR NO REASON. I EXPECTED MORE FROM A SUZUKI CAR. I BELILEVE THIS WILL BE MY LAST PURCHASE FROM THEM. *TR