SUZUKI Complaints

TL*THE CONTACT OWNS A 2006 SUZUKI FORENZA. WHEN A PASSENGER IS SEATED IN THE PASSENGER SEAT, THE AIR BAG LIGHT ILLUMINATES AND REMAINS LIT. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 9,126 AND FAILURE MILEAGE WAS 20. UPDATED 12/31/07 *TR

2002 SUZUKI VITARA WITH TRANSMISSION FAILURE. CONSUMER STATES THAT THE VEHICLE WILL GO INTO REVERSE WITH NO HELP FROM THE DRIVER AND OTHER TIMES IT WILL LOCK UP AND NOT GO INTO REVERSE. SHE ALSO STATES THAT IT HAS CAUSED DAMAGE TO PERSONAL PROPERTY. *KB THE CONSUMER STATED WHEN THE THIRD INCIDENT OCCURRED, THE VEHICLE LOCKED UP AND WOULD NOT GO INTO REVERSE. *JB

MODULE FOR THE AIRBAG SYSTEM LOCATED A FOOT AWAY FROM A CUP HOLDER WHICH IF THERE IS A SPILLED A MODULE WILL NOT WORK. *TR

ABRUPT ON/OFF THROTTLE CAN CAUSE SUDDEN AND UNEXPECTED RAPID DECELERATION AND ACCELERATION, DESTABILIZING THE VEHICLE POTENTIALLY LEADING TO LOSS OF CONTROL AND A CRASH. THE PROBLEM SEEMS TO OCCUR AT LOWER ENGINE RPM'S (4,000-6,000 RPM) AND SEEMS MOST PREVALENT AT HIGH ENGINE TEMPERATURES (205+ DEGREES) AND ESPECIALLY WHEN THE VEHICLE IS TURNED ON AND STARTED WHILE AT HIGHER TEMPERATURES. *TR

TL*THE CONTACT OWNS A 2006 SUZUKI C90T (NA). WHILE DRIVING IN FIRST GEAR AT 5 MPH, THE ENGINE MADE A POPPING SOUND AND THEN SHUT OFF. THE CONTACT PUSHED THE CLUTCH IN AND THE ENGINE RESTARTED. THE VEHICLE HAS BEEN TO THE REPAIR SHOP FIVE TIMES. THE CONTACT SPOKE WITH SUZUKI AND THEY STATED THAT THEY WOULD NOT REPAIR THE VEHICLE UNLESS THEY WERE CERTAIN THAT A FAILURE WAS PRESENT. THE ENGINE SIZE, NUMBER OF CYLINDERS, TRANSMISSION TYPE, AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 5,200.

TL*THE CONTACT OWNS A 2004 SUZUKI AERIO. WHILE DRIVING APPROXIMATELY 40 MPH, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE HESITATED. THE VEHICLE WOULD NOT RESTART. THE WAL-MART MECHANIC STATED THAT THE BATTERY EXPANDED AND COULD EXPLODE. HE TESTED THE BATTERY AND STATED THAT IT WAS DEFECTIVE. THE MECHANIC REPLACED THE BATTERY AND STATED THAT THE CRANKS TESTED AT 300, BUT SHOULD HAVE BEEN AT 750. THE ENGINE LIGHT NO LONGER ILLUMINATED WHEN THE BATTERY WAS REPLACED. THE CONTACT PAID $76 FOR THE REPLACEMENT AND STATED THAT THE BATTERY SHOULD LAST SEVEN YEARS. THE CURRENT AND FAILURE MILEAGES WERE 55,000.

ABRUPT ON/OFF THROTTLE CAN CAUSE SUDDEN AND UNEXPECTED RAPID DECELERATION AND ACCELERATION, DESTABILIZING THE VEHICLE POTENTIALLY LEADING TO LOSS OF CONTROL AND A CRASH. THE PROBLEM SEEMS TO OCCUR AT LOWER ENGINE RPM'S (4,000-6,000 RPM) AND SEEMS MOST PREVALENT AT HIGH ENGINE TEMPERATURES (205+ DEGREES) AND ESPECIALLY WHEN THE VEHICLE IS TURNED ON AND STARTED WHILE AT HIGHER TEMPERATURES. *TR

SINCE I FIRST BOUGHT THIS CAR IN DEC 2004 I HAVE HAD PROBLEMS, THE CAR WAS BOUGHT BRAND NEW THE CAR HAS REPEATEDLY CUTOFF IN THE MIDDLE OF TRAFFIC, EQUIPMENT FAILURE THAT SOME HOW CAN NEVER BE DUPLICATED WHEN IT IS TAKEN TO THE DEALER. SUZUKI AND THE DEALERSHIP I PURCHASED THE CAR FROM ARE AWARE OF THE PROBLEMS THAT I HAVE HAD WITH THIS CAR. THE CUTTING OFF HAS BEEN GOING ON FOR ALMOST 3 YEARS WITHOUT IT PROPERLY BEING FIXED. THIS CAR IS A LEMON AFTER ALL THE PROBLEMS I HAVE EXPERIENCED WITH THIS CAR THE COMPANY STOPPED MAKING THEM A YEAR AFTER I PURCHASED MINE,THIS WAS ACCORDING TO THE DEALERSHIP THAT I PURCHASED MY VERONA FROM. WITHIN 15-30 DAYS OF HAVING THE VEHICLE THE PROBLEMS STARTED, IT WAS IN THE SHOP ENOUGH THAT WE WERE TOLD ONE MORE TIME AND THE DEALERSHIP WOULD HAVE TO SWAP US OUT WITH A NEW ONE, WE DID NOT WANT A NEW ONE WE WANTED OUR MONEY BACK, HOWEVER THE OWNER OF THE DEALERSHIP REFUSED. WE HAVE BEEN ATTEMPTING TO GET THIS MATTER TAKEN CARE OF WITH THIS CAR, IT IS NO LONGER UNDER WARRANTY SO ALL EXPENSES HAVE TO BE PAID BY ME, BUT IT IS THE SAME PROBLEMS THAT I HAVE BEEN DEALING WITH FOR 3 YEARS. *TR

I PURCHASED A SUZUKI GRAND VITARA IN JULY OF 2006. SHORTLY AFTER PURCHASE, 4 WEEKS AT THE MOST, THE CHECK ENGINE LIGHT CAME ON. I CALLED THE DEALER FAULKNER SUZUKI (HARRISBURG, PA) AND TOOK THE CAR IN FOR SERVICE. I WAS TOLD THAT IT WAS AN OXYGEN SENSOR MALFUNCTION. THEY CHANGED THE SENSORS. BUT THIS DID NOT FIX THE PROBLEM. THEREAFTER, APPROXIMATELY EVERY 4 TO 8 WEEKS, THE CHECK ENGINE LIGHT CAME ON - TO WHICH THE SERVICE DEPARTMENT AT FAULKNER RESPONDED BY CHANGING THE OXYGEN SENSORS AND REPLACING THE ASSOCIATED COMPUTER. ALSO OF NOTE, THEIR WAS A PROBLEM WITH THE WHEELS ON THE CAR (WHICH IMPAIRED STEERING AT HIGHWAY SPEEDS) TO WHICH THE SERVICE DEPARTMENT RESPONDED WITH HAVING ME PURCHASE NEW TIRES - THE CAR WAS 8 MONTHS OLD AT THIS POINT (THIS DID NOT FULLY RESOLVE THAT PROBLEM, ALTHOUGH IT DID IMPROVE SOMEWHAT). DURING ALL THIS, THE CAR WAS EMITTING A SMOKE SMELL/EXHAUST INTO THE CABIN OF THE VEHICLE. THE SERVICE DEPARTMENT COULD NOT FIGURE OUT WHAT WAS CAUSING THIS (I WAS TOLD THAT THE TECHNICIANS COULD NOT DETECT THE SMOKE SMELL/EXHAUST). WITH ALL OF THIS IN MIND, I AM WRITING TO EXPRESS CONCERNS ABOUT THE BUSINESSES PRACTICES OF SUZUKI. WHEN THE PROBLEMS WITH THE CAR BEGAN, I ASKED TO HAVE MY TRADE IN VEHICLE RETURNED TO ME OR TO HAVE A REPLACEMENT VEHICLE (AS I FELT UNSAFE DRIVING THE CAR I PURCHASED) NEITHER REQUEST WAS HONORED. I HAD NOT EXPECTED TO HAVE ANY PROBLEMS WITH A NEW CAR, NO ONE DOES. SO WHEN A PROBLEM AROSE, MY EXPECTATION WAS THAT IT WOULD BE IMMEDIATELY RESOLVED, THIS WAS NOT THE CASE. OVERALL, IN MY OPINION, THIS MATTER WAS POORLY HANDLED - IT TOOK OVER A YEAR AND LEGAL INVOLVEMENT BEFORE SUZUKI WOULD BUYBACK THEIR FAULTY VEHICLE. AS A CONSUMER, I FEEL THAT THIS COMPANY SHOWED LITTLE CONCERN FOR MY SAFETY, TIME, OR MONEY. I IMPLORE YOU TO INVESTIGATE THIS MATTER AND WORK TO ENSURE THAT ANY FUTURE SUZUKI CUSTOMERS RECEIVE BETTER SERVICE AND A BETTER (SAFE) PRODUCT. *TR

I RIDE A K6 SUZUKI GSXR 600. MY BIKE WILL OCCASIONALLY CUT OUT AS IF I WERE TO KEEP TAPPING MY KILLSWITCH ON. I'VE BEEN TO THE DEALERSHIP THREE TIMES. THE PROBLEM IS STILL NOT FIXED. I FIRST THOUGHT IT WAS THE KICKSTAND KILLSWITCH. IT WAS LOOSE SO I FIXED IT AND THE PROBLEM STILL PERSISTS. NOW IM WONDERING IF I COULD HAVE A FAULTY S.E.T. VALVE OR LEMON ECU. THIS PROBLEM HAS CAUSED ME TO LOOSE CONTROL OF THE MOTORCYCLE AND WILL CONTRIBUTE TO MORE ACCIDENTS AND/OR DEATHS. THIS PROBLEM HAS TO BE FIXED. *TR