SUZUKI Complaints
View complaints related to SUZUKI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2006 SUZUKI GSX-R750- BUENA PARK, CA
ABRUPT ON/OFF THROTTLE CAN CAUSE SUDDEN AND UNEXPECTED RAPID DECELERATION AND ACCELERATION, DESTABILIZE THE VEHICLE POTENTIALLY LEADING TO LOSS OF CONTROL AND A CRASH. THE PROBLEM SEEMS TO OCCUR AT LOWER ENGINE RPM'S (4,000-6,000 RPM) AND SEEMS MOST PREVALENT AT HIGH ENGINE TEMPERATURES (205+ DEGREES) AND ESPECIALLY WHEN THE VEHICLE IS TURNED ON AND STARTED WHILE AT HIGHER TEMPERATURES. *TR
Source: NHTSA WEB SITE -
2006 SUZUKI BOULEVARD M109R- BISMARCK, ND
THERE ARE A NUMBER OF 2006 & 2007 SUZUKI M109R MOTORCYCLES THAT HAVE DEFECTIVE BREAKING SYSTEMS ON THEM. THE REAR ROTOR IS SEPARATING FROM THE MOUNTING PLATE. SUZUKI SAYS THIS IS NORMAL BUT OTHER MECHANICS SAY THAT THE ISSUE IS A SAFETY ISSUE AND SHOULD BE CHANGED. SUZUKI HAS IN FACT CHANGED THE ROTOR FOR THE 2008. LINE UP I WILL BE POSTING YOUR WEB SITE SO OTHER OWNERS CAN LET YOU KNOW HOW BIG THIS PROBLEM IS. *TR
Source: NHTSA WEB SITE -
2006 SUZUKI VZR1800- CASE GRANDE, AZ
TL*THE CONTACT OWNS A 2006 SUZUKI VZR1800. IF THE ACCELERATOR WAS APPLIED BEFORE THE CLUTCH WAS RELEASED, THE CONTACT WOULD HEAR A BANGING SOUND. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. AS OF NOVEMBER 9, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100 AND CURRENT MILEAGE WAS 6,900. UPDATED 12/12/2007 *BF UPDATED 12/12/07 *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SUZUKI BOULEVARD M109R- RIVERVIEW, FL
THERE WERE NO EVENTS LEADING TO THE FAILURE. THIS IS THE 2ND SUCH FAILURE I HAVE EXPERIENCED. WHEN APPROACHING A STOPLIGHT IN HEAVY TRAFFIC I WAS DOWNSHIFTING THE MOTORCYCLE USING THE ENGINE TO DECELERATE. THE CLUTCH CABLE SNAPPED WITHOUT WARNING WITH THE MOTORCYCLE STILL IN GEAR. I WAS ABLE TO LOCK US THE BRAKES AND KILL THE MOTOR BEFORE RUNNING INTO THE BACK OF A CAR. THIS IS THE 2ND CLUTCH CABLE ON THIS MOTORCYCLE THAT HAS FAILED IN LESS THAN 2 YEARS. AFTER THE FIRST OCCURRENCE I JUST THOUGHT MAYBE I HAD A BAD PART. I REPLACED IT AND DIDN'T THINK ANYTHING MORE ABOUT IT. THIS TIME I WAS A LITTLE MORE CONCERNED. UPON CLOSE INSPECTION OF THE CLUTCH LEVER WHERE THE CABLE IS INSERTED I NOTICED A BURR IN THE CASTING THAT MAY BE CAUSING THIS PROBLEM AND CAUSING THE CABLE TO WEAR. I FEEL THIS IS A VERY DANGEROUS SITUATION AND NEEDS INVESTIGATION BY SUZUKI IMMEDIATELY. THIS IS A VERY HEAVY AND POWERFUL MOTORCYCLE AND LOSS OF CONTROL WOULD POSE A VERY SERIOUS HAZARD TO OTHER VEHICLES AND THE RIDER. *TR
Source: NHTSA WEB SITE -
2004 SUZUKI GRAND VITARA- LEXINGTON, KY
2004 SUZUKI GRAND VITARA WITH REPLACEMENT OF MULTIPLE SAFETY CONCERNS. CONSUMER STATES THAT A SEAL ON THE TRANSMISSION HAS BEEN REPLACED 3 TIMES, THE SHIFT CABLES AND NUMEROUS SEALS. SHE STATED THEY FINALLY HAD TO PUT IN A BRAND NEW TRANSMISSION. *KB AFTER THE TRANSMISSION WAS REPLACED, THE CONSUMER BEGAN HEARING A ROAR FROM THE TRANSMISSION AFTER REACHING 50 MPH. THE DEALER REPLACED ANOTHER SHIFT CABLE. A COUPLE OF WEEKS LATER, THE CHECK ENGINE LIGHT ILLUMINATED,THE AC COMPRESSOR WOULD COME ON EVERY FEW SECONDS AND THE VEHICLE JUST STOPPED ON THE HIGHWAY. THERE WAS A HORRIBLE WHISTLING SOUND COMING FROM THE WINDSHIELD. THE CONSUMER STATED THE VEHICLE HAS BEEN IN THE SHOP 12-15 TIMES FOR THE SAME PROBLEM. *JB
Source: CONSUMER LETTER -
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2005 SUZUKI FORENZA- MINOT, ND
TL*THE CONTACT OWNS A 2005 SUZUKI FORENZA. WHILE DRIVING APPROXIMATELY 25 MPH, THE DRIVER SIDE SEAT WENT BACKWARDS. THE CONTACT DROVE TO THE DEALER AND THEY STATED THAT TWO SPRINGS AND ONE ROD FAILED. THE SEATS RAILING SYSTEM FAILED AND NEEDED TO BE REPLACED ALSO. THE DEALER ONLY REPLACED THE TWO SPRINGS BECAUSE THE ROD OR THE RAILING WAS NOT IN STOCK. THE CURRENT AND FAILURE MILEAGES WERE 51,000. THE LEFT FRONT SEAT ADJUST WAS BROKEN. UPDATED 12/12/07
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1999 SUZUKI- EAU CLAIRE, WI
SUB FRAME STRUCTURALLY WEAKENED BY RUST WHEEL TO PUSH BACK INTO BODY. DEALER CONFIRMED THIS IS A GROWING PROBLEM. *TR
Source: NHTSA WEB SITE -
2005 SUZUKI VL1500- TOLEDO, OH
2005 VL1500 BOULEVARD HAS FALLEN FROM THE KICK STAND. CONSUMER STATES THAT HE WAS INFORMED BY A MECHANIC THAT THE KICK STAND DOES NOT GO FORWARD ENOUGH TO HOLD THE BIKE ON AN INCLINE. *KB THE CONSUMER STATED THE MOTORCYCLE HAS FALLEN THREE TIMES THIS YEAR, IN WHICH HE SUFFERED A MINOR MUSCLE PULL. *JB
Source: CONSUMER LETTER -
2007 SUZUKI XL7- WESTCHESTER, PA
TL*THE CONTACT OWNS A 2007 SUZUKI XL7. WHILE DRIVING DOWNHILL AT 25 MPH, THE VEHICLE LOST POWER. THERE WAS A LOSS OF POWER BRAKES AND POWER STEERING. THE VEHICLE FINALLY DECELERATED ON ITS OWN AND BEGAN TO SPUTTER. THERE WERE NO WARNING INDICATOR LIGHTS PRESENT. THE ROAD CONDITIONS WERE DRY. THE VEHICLE WAS TOWED TO THE DEALER, BUT THEY WERE UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS SHIPPED TO THE MANUFACTURER AND THE CONTACT WAS ISSUED CASE NUMBER 1-134-886339. THE CURRENT AND FAILURE MILEAGES WERE 600.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SUZUKI GSX-R1000- MONTICELLO, GA
TL*THE CONTACT OWNS A 2007 SUZUKI GSX-R1000. WHILE DRIVING 10-15 MPH, THE VEHICLE ACCELERATED TO 25-30 MPH ON ITS OWN. THE FAILURE CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE AND CRASH INTO A STATIONARY MAILBOX. THE VEHICLE SLID ON THE DRIVER SIDE AND CONTINUED TO SPIN UNTIL IT SHUT ITSELF OFF. THE VEHICLE SUSTAINED TWO FLAT TIRES, BENT RIMS, AND DAMAGE TO THE HEADLIGHTS, TURN SIGNAL, EXHAUST SYSTEM, LEFT HANDLE BAR CLUTCH, FOOT CONTROL CLUTCH, PLASTIC SHIELD, AND A CRACKED REAR SEAT. THE DRIVER SUSTAINED BRUISES TO HIS LEFT LEG, LEFT ARM, AND LEFT WAIST AREA. THE CONTACT HAS NOT YET SEEN A DOCTOR. A POLICE REPORT WAS FILED. HE HAS SPOKEN TO HIS INSURANCE COMPANY AND AMERICAN SUZUKI AND SINCE MAY OF 2007, HIS VEHICLE IS STILL WITH AMERICAN SUZUKI AWAITING REPAIR. IN AUGUST OF 2007, HE RECEIVED SAFETY RECALL NOTICE 07V362000 (VEHICLE SPEED CONTROL); HOWEVER, SUZUKI STATED THAT NO RECALLS WERE AVAILABLE. THE POWERTRAIN, VIN, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 50.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE