SUZUKI Complaints

TL*THE CONTACT OWNS A 2004 SUZUKI VERONA. WHILE DRIVING 30-40 MPH THE VEHICLE WOULD STALL AND JERK. THE DEALER STATED THAT OXYGEN SENSORS NEEDED TO BE REPLACED. THEY REPLACED THE SENSORS; HOWEVER, THE FAILURE CONTINUED TO OCCUR. APPROXIMATELY TWO MONTHS LATER THE DEALER REPLACED THE HEAD ASSEMBLY GASKET AND PC FILTER; HOWEVER, THE FAILURE CONTINUED TO OCCUR. AS OF AUGUST 14, 2007, THE FAILURE HAS NOT BEEN CORRECTED. THE FAILURE MILEAGE WAS 8,431 AND THE CURRENT MILEAGE WAS 27,000. THE VEHICLE HAS STALLED ON 3 OCCASIONS. UPDATED 09/11/07. *JB

THE HEADLIGHTS STOPPED WORKING. I'VE SPOKE TO THE DEALERSHIP AND WAS TOLD IT IS A KNOWN ISSUE BUT THERE IS NO RECALL AND I WAS 500 MILES OVER THE WARRANTY WHEN THEY STOPPED WORKING. I DO HAVE HIGH BEAMS AND HAVE CHECKED THE FUSES. THE DEALERSHIP SERVICE PERSON TOLD ME IT IS A WIRING ISSUE UNDER THE DASH BOARD. *JB

MY HUSBAND UNLOCKED OUR TRUCK DOOR. HE PUT OUR SON IN THE CAR SEAT AND THE KEYS DROPPED TO THE FLOOR AND HE WENT TO SHUT THE DOOR, THE DOOR CAUGHT AND LOCKED WITHIN NOT EVEN 30 SECONDS. AND ITS NEVER DONE THIS BEFORE. SO, WHY NOW? MY HUSBAND HAD TO BROKE OUR WINDOW TO GET OUR SON OUT. HE WAS IN THERE FOR AWHILE CAUSE NO ONE WOULD HELP US. SO, I WOULD LIKE TO KNOW IF THERE IS ANYTHING YOU COULD DO FOR US TO HELP US REPLACE THE WINDOW. *JB

TL*THE CONTACT OWNS A 2005 SUZUKI VERONA. WHILE DRIVING 35 MPH THE VEHICLE WOULD STALL AND ON OCCASIONS WOULD NOT START. APPROXIMATELY TWO MONTHS AGO, THE DEALER REPLACED THE THROTTLE BODY AND THE MAP SENSORS. THE CURRENT MILEAGE WAS 45,000 AND THE FAILURE MILEAGE WAS 42,000.

TL*THE CONTACT OWNS A 2004 SUZUKI VERONA. THE VEHICLE STALLED WHEN IT WAS IDLE AND WHEN SHE ATTEMPTED TO ACCELERATE AT A STOP SIGN. THIS HAS OCCURRED SINCE SHE PURCHASED THE VEHICLE. THE FAILURE DOES NOT OCCUR AT HIGHWAY SPEEDS; HOWEVER, SHE IS UNCOMFORTABLE WITH THE SAFETY RISK INVOLVED WHEN THE VEHICLE LOST POWER. ON FOUR OCCASIONS, THE DEALER STATED THAT THE CODE ISN'T BEING READ BY THE MACHINE AND THE CHECK ENGINE LIGHT IS NOT ILLUMINATED. THE FAILURE MILEAGE WAS 11,000 AND THE CURRENT MILEAGE WAS 25,000.

I HAVE A SUZUKI BURGMAN 400 2007, MY FRONT BRAKES LOCKED AND CAUSED ME TO LOSE CONTROL AND CRASH, AFTER GATHERING MYSELF I CHECKED THE FRONT TO SEE WHAT HAPPENED AND NOTICED THAT THE FRONT REAR FENDER BOLTS WERE GONE AND THE FRONT FENDER WAS VERY LOOSE, AND SOMEHOW GOT HUNG UP WITH THE FRONT TIRE, AND LOCKED IT CAUSING ME TO LOSE CONTROL, I CONTACTED THE DEALER THE FOLLOWING MONDAY BECAUSE I PICKED THE BURGMAN UP FROM THE DEALER ON 6/27/07 THEY HAD JUST DID OR WAS SUPPOSE TO DO THE FIRST MAINTENANCE, THE DEALER TOLD ME THAT THERE IS NO WAY THAT THEY WOULD MISS SOMETHING LIKE THAT AND THAT THE BIKE HAD A VERY POOR DESIGN WITH THE FENDER, THAT IT WAS TO CLOSE TO THE TIRE AND ON OCCASION I COULD HAVE A ROCK OR SOMETHING CAUSE A LOCK UP. I ALSO CONTACTED SUZUKIS OFFICE IN CALI THEY TOLD ME THAT THERE MEDIATOR WOULD CONTACT ME AND NOT TO TURN THE BURGMAN OVER TO ANYONE THIS IS 8/4/07 AND I HAVE STILL HAVE NOT CONTACTED ME. *TR

TL*THE CONTACT OWNS A 2001 SUZUKI VITARA. WHILE IN REVERSE, THE VEHICLE ACCELERATED FROM ZERO TO APPROXIMATELY 20 MPH, WHICH CAUSED THE VEHICLE TO CRASH INTO THE CARPORT. THERE WAS SNOW ON THE ROADS AT THE TIME OF FAILURE. THE DEALER DID NOT INSPECT THE VEHICLE. APPROXIMATELY TWO MONTHS LATER, THE FAILURE RECURRED AND THE VEHICLE CRASHED INTO THE CARPORT AND THE SHED. THE ROAD CONDITIONS WERE RAINY. THE INSURANCE COMPANY INSPECTED THE VEHICLE, BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE DEALER INSPECTED THE VEHICLE, BUT DID NOT PROVIDE THE CONTACT WITH ANY INFORMATION. A POLICE REPORT WAS FILED. THE CURRENT MILEAGE WAS 68,000 AND FAILURE MILEAGE WAS 67,000. THE CONSUMER PROVIDED MULTIPLE REPAIR ORDERS, INSURANCE CLAIMS, AND LEGAL DOCUMENTATION PERTAINING TO THIS INCIDENT, INSURANCE CLAIMS, AND RENTAL DOCUMENTS. UPDATED 08/27/07 *TR

SHIFTING FROM 5TH TO 6TH GEAR FALSE NEUTRALS WERE EXPERIENCED MANY, MANY TIMES. SUZUKI WOULD NOT REPAIR THIS PROBLEM. *TR

TL*THE CONTACT OWNS A 2005 SUZUKI XL7. SHE STATED THAT THE VEHICLE ACCELERATED WITHOUT WARNING WHILE THE BRAKE WAS DEPRESSED AND THE DRIVE POSITION INDICATOR WAS NOT ENGAGED. AS A RESULT, THE VEHICLE CRASHED INTO HER HOUSE AND CAUSED SIGNIFICANT DAMAGE TO THE HOUSE AND VEHICLE. THE DEALER STATED THAT THE THROTTLE BODY AND CABLE NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 38,500.

I WAS DRIVING MY 2000 SUZUKI ESTEEM HOME FROM UPTOWN WITH MY SISTER AND 8-YEAR-OLD DAUGHTER IN THE CAR WHEN A NOISE WHICH WAS FAINT OVER THE LAST COUPLE OF WEEKS GREW QUICKLY LOUDER AND ALL OF A SUDDEN MY CAR JERKED TO THE RIGHT, PRACTICALLY OUT OF MY HANDS. I GRASPED THE STEERING WHEEL AS HARD AS I COULD JUST TO KEEP THE VEHICLE ON THE ROAD. I WAS ONLY TRAVELING ABOUT 20-25 MPH. I FOUGHT THE DIFFICULT STEERING LONG ENOUGH AT A VERY SLOW SPEED TO GET THE CAR TO MY SISTER'S HOUSE. I PARKED THE CAR THERE AND CALLED MY HUSBAND AT WORK TO EXPLAIN WHAT HAD HAPPENED AND TO COME PICK ME UP. AS I EXITED THE CAR, I NOTICED THE RIGHT FRONT (PASSENGER'S) WHEEL WAS SHOVED CLEAR BACK ALMOST INTO THE BACK OF THE FENDER WELL. WHEN MY HUSBAND AND A COLLEAGUE OF HIS FROM WORK STOPPED BY LATER, THEY CRAWLED UNDER THE VEHICLE TO ASSESS WHAT THE PROBLEM WAS. TO HIS ASTONISHMENT, THE FRONT FRAME SECTION OF THE CAR HAD RUSTED THROUGH ENOUGH TO CRACK AND CRUMPLE BACKWARDS FAR ENOUGH TO ALLOW THE WHEEL TO MOVE INTO THE FENDER WELL. HE SAID THAT I WAS VERY LUCKY I WAS NOT ON THE HIGHWAY DOING 55-60 MPH, BECAUSE THE SPEED COULD HAVE BEEN ENOUGH TO THROW THE TIRE BACK INTO THE FENDER WELL HARD ENOUGH TO LOCK THE ONE FRONT TIRE, CAUSING THE CAR TO LOSE CONTROL, SPIN SIDEWAYS AND POSSIBLY FLIP OVER, KILLING ALL THREE OF US. IT WAS ONLY BY THE GRACE OF GOD THAT WE WERE TRAVELING AT A SLOW SPEED IN A REMOTE AREA WHERE NO OTHER CARS WERE AROUND TO INTERACT WITH AT THE TIME. THE CAR IS CURRENTLY AT MY SISTER'S HOUSE AWAITING A DECISION ON WHAT TO DO WITH IT. A SEVEN-YEAR-OLD CAR WITH AN AVERAGE OF LESS THAN 12,000 MILES PER YEAR ON IT SHOULD NOT HAVE A FRAME RUSTED THROUGH LONG BEFORE THE BODY SHOWS ANY SIGNS OF SIGNIFICANT RUST. I JUST HAD A FULL BRAKE JOB DONE ON THE VEHICLE AND THOUGHT THAT SOMETHING WAS WRONG WITH THEM STILL. SUZUKI SHOULD RECALL THESE VEHICLES TO INSTALL A STURDIER FRAME IN THE FRONT SECTION, BEFORE SOMEONE DOES GET KILLED.*JB