SUZUKI Complaints

WHILE DRIVING THE 2004 SUZUKI XL-7'S STEERING WHEEL LOCKED UP CAUSING CONSUMER TO LOSE CONTROL OF THE VEHICLE AND STRIKE A GUARDRAIL. *TS *NM

AFTER COMING TO A FULL STOP IN TRAFFIC BEHIND ANOTHER VEHICLE, ATTEMPT NORMAL ACCELERATION TO CONTINUE IN TRAFFIC FLOW. VEHICLE SPEED THEN STALLS AT UNDER 25 MPH WITH RPMS GREATER THAN 3.5 AND ENGINE ROARING. PULLED OVER TO CURB AND PARKED. WITH VEHICLE IN PARK , REVVED ENGINE TO OVER COME STALL. WHEN TAKING VEHICLE OUT OF PARK IT JUMPED FORWARD AND REAR ENDED THE VEHICLE IN FRONT. *JB

DT*: THE CONTACT STATED WHILE DRIVING 25 MPH UNDER NORMAL ROAD CONDITIONS, THE ENGINE STALLED. THE VEHICLE WOULD NOT ACCELERATE FASTER THAN 25 MPH AFTER DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO WAS NOT ABLE TO IDENTIFY THE CAUSE. UPDATED 12/28/06. *JB

DT*: THE CONTACT STATED WHILE DRIVING 60 MPH, THE REAR WHEEL WOBBLED. THE TIRE PRESSURE WAS CHECKED, WHICH WAS NORMAL. THE VEHICLE SPEED WAS LOWERED TO 10 MPH, AND THE SAME THING OCCURRED 2 TENTHS OF A MILE LATER. THE REAR WHEEL AND AXLE WERE THEN TAKEN TO A SERVICE DEALER, WHO DETERMINED THAT THE RIGHT REAR BEARING HAD BEEN DESTROYED DUE TO LACK OF LUBRICATION. THE REMAINING BEARINGS WERE ALSO INSPECTED, AND WERE FOUND TO HAVE THE SAME LACK OF LUBRICATION. THE MANUFACTURER WAS ALSO NOTIFIED. THE CONTACT EXPRESSED CONCERN THAT THERE WAS NOTHING IN THE OWNERS MANUAL ABOUT HOW OR WHEN TO LUBRICATE THE BEARINGS.*AK

MY BIKE WAS HAVING INTERMITTENT ELECTRICAL STARTING PROBLEMS FOR APPROX. 2 MONTHS. THE DEALER FOUND A GREEN CONNECTOR IN THE WIRING HARNESS THAT HAD SHORTED OUT. I HAVE SINCE FOUND OUT THAT THIS IS VERY COMMON ON SUZUKI MOTORCYCLES. MY BIKE IS A 2003 SV1000S WITH 16K MILES. *NM

I WAS RIDING MY MOTORCYCLE (2005 SUZUKI GSX-R750) AT ABOUT 25 MILES PER HOUR AND I CRASHED. IT WAS UNEXPECTED THERE WERE NO OBSTRUCTIONS IN THE ROAD, I WAS JUST RIDING AND NEXT THING I KNOW I'M ROLLING OVER. I GOT UP AND WENT OVER TO MY BIKE AND NOTICED THE TWO WELDS HAD CRACKED AND BROKEN ON BOTH SIDES OF THE FRAME, WHICH WAS ODD BECAUSE THE BIKE JUST SLID ON MY FRAME SLIDERS I HAD INSTALLED WHICH ARE JUST SOFT PLASTIC. THE DAMAGE TO THE BIKE WAS QUITE MINIMAL, MY MIRROR, BRAKE LEVER, BAR END, BRAKE PEDAL, FOOT PEG AND MUFFLER WERE ALL STILL INTACT, BUT BOTH SIDES OR MY FRAME HAD SPLIT RIGHT DOWN THE MIDDLE BETWEEN THE 2 WELDS. I HAD A CERTIFIED WELD INSPECTOR COME LOOK AT THE BIKE AND HIS REPORT STATED " VISUAL INSPECTION OF THE SAID WELD REVEALS LACK OF FUSION WHICH MY HAVE CAUSED WELD FAILURE" SO I TOOK THE BIKE TO THE DEALER AND THEIR HEAD MECHANIC TOOK PICTURES AND SENT THEM TO SUZUKI AND A SUZUKI REPRESENTATIVE FLEW UP FROM CALIFORNIA AND MET WITH US AND SAW THE BIKE AND SAID THAT THE BREAK SHOULD NOT HAVE HAPPENED ANT THAT A 100 MPH CRASH SHOULDN'T EVEN DO THIS, SO HE SUBMITTED A REPORT TO SUZUKI AND STATED THAT WE SHOULD HEAR FROM A MAN NAMED " BRENT ROSS IN 4-5 DAYS, O I WAITED AND GOT NOTHING SO I CALLED THEIR CONSUMER DEPARTMENT AND TRACKED HI DOWN AND WAS TOLD THAT BASICALLY THAT I COULDN'T DO ANYTHING AND THAT SUZUKI HAS MANY ATTORNEYS. I HAVE AN ATTORNEY AND ARE LOOKING FOR A LAB THAT CAN PERFORM A RADIOLOGY OR X-RAY OR METALLURGICAL EXAM AND SAY WHETHER THE WELDS ARE FAULTY OR NOT. THE MOTORCYCLE IN QUESTION HAS NOT BEEN TOUCHED AND IS SITTING IN A WAREHOUSE AT MY WORK UN REPAIRED AND IN IT'S SAME CONDITION ON THE DATE OF THE INCIDENT. *JB

ABS LIGHT CAME ON. BRAKES FAILED SEVERAL TIMES. HAD TO PUMP BRAKES QUICKLY TO BE ABLE TO STOP COMPLETELY WITHOUT USING EMERGENCY BRAKE. MALFUNCTION OCCURRED WITHIN A FEW DAYS OF ABS LIGHT TURNING ON. TOOK CAR TO DEALERSHIP FOR REPAIRS. PAID FOR REPAIRS. CAR CONTINUED TO MALFUNCTION: AFTER DRIVING ONLY 95 MILES, ABS LIGHT STILL ON AND BRAKES WENT OUT AGAIN. UNABLE TO DRIVE THE CAR NOW OR TO GET DEALERSHIP TO CORRECT PROBLEM SATISFACTORILY. *JB

DT*: THE CONTACT STATED WHILE TRAVELING 10 MPH, A GRINDING NOISE WAS HEARD COMING FROM THE REAR BRAKES. ON 11/15/06, THE SERVICE DEALER WAS CONTACTED, WHO DETERMINED THAT THE VEHICLE NEEDED TO BE BROUGHT IN FOR INSPECTION. THE MANUFACTURER WAS CONTACTED WHO DETERMINED THAT THE BRAKES WERE WORN DOWN BY THE CONTACT. THE CONTACT EXPRESSED THAT EVEN IF THE PADS WERE WORN DOWN, THE DEALER NEEDED TO CHECK TO SEE IF THE MANUFACTURER OF THE PADS WAS PRODUCING DEFECTIVE BRAKE PADS. THE VEHICLE ONLY HAD 14000 MILES.

I GOT MY CAR IN MAY, 2006. IT WAS BRAND NEW WHEN I BOUGHT IT, BUT IT WAS IN THE SHOP ONLY SIX DAYS AFTER. I BEGAN TO NOTICE THAT MY CAR WOULD JERK WHEN IT WAS SHIFTING GEARS (ALTHOUGH IT WAS AN AUTOMATIC). OVER ABOUT A WEEK'S TIME, IT GOT MUCH WORSE AND I HAD TO BRING IT IN FOR REPAIRS. I WAS TOLD THAT THE TRANSMISSION HAD NOT BEEN UPDATED. I BROUGHT IT BACK THREE MORE TIMES WITH THE SAME PROBLEM. THE 4TH TIME I BROUGHT IT BACK, IT WAS SO BAD THAT NOT ONLY WAS IT JERKING WHILE SHIFTING, BUT WHILE STAYING AT A STEADY SPEED AS WELL. FINALLY, MY CHECK ENGINE LIGHT CAME ON BECAUSE MY TRANSMISSION WAS BAD. AT THE SAME TIME, MY PASSENGERS SIDE AIRBAG SENSOR WAS NOT WORKING. I WOULD SIT IN THE SEAT AND THE LIGHT WOULD COME ON SAYING "PASSENGERS AIRBAG OFF." I BROUGHT IT BACK MORE THAN 4 TIMES FOR BOTH THE AIRBAG AND TRANSMISSION. SOMETIMES, I WOULD BE TOLD THEY "COULD NOT DUPLICATE THE CONCERN" AND THEREFORE, THEY COULD NOT FIX IT. OTHER TIMES, I WOULD BE TOLD MY CAR HAD BEEN UPDATED AND FIXED AND THAT I SHOULD NOT HAVE ANY OTHER PROBLEMS. AFTER ONLY 5 MONTHS OF OWNING THE CAR, I HAD TO FILE A LEMON LAW APPLICATION. NEITHER MY TRANSMISSION OR MY AIRBAG HAVE BEEN FIXED, AND I AM CURRENTLY DRIVING A CAR WITH A BAD TRANSMISSION AND NO PASSENGERS SIDE AIRBAG. *JB

DT*: THE CONTACT STATED THE KICKSTAND DID NOT HOLD THE VEHICLE WHILE PARKED. THE VEHICLE HAD NOT BEEN INSPECTED BY A MECHANIC.