SUZUKI Complaints

DT*: THE CONTACT STATED WHILE DRIVING 70 MPH THERE WAS A NOISE NEAR THE WINDSHIELD AND THE INTERIOR LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. THEY DETERMINED THE WINDSHIELD NEEDED TO BE REPLACED AND WAS UNABLE TO DUPLICATE WHY THE INTERIOR LIGHTS ILLUMINATED. THE MANUFACTURER WAS ALERTED HOWEVER NO REPAIRS WERE MADE.

DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE LAMP ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER NUMEROUS TIMES. THE DEALER REPLACED THE TRANSMISSION AND A SENSOR IN THE ENGINE; HOWEVER THE PROBLEM REMAINS.

5 WEEKS INTO THE PURCHASE OF MY 2006 SUZUKI FORENZA IT MADE A LOUD NOISE SIMILAR TO A BAD EXHAUST. THEN IT STARTED TO STALL WHILE I WAS STOPPED. IT WOULD STALL DURING THE FIRST 10-15 MINUTES OF DRIVING THEN WOULD BE FINE. ON THE THIRD TIME IN SERVICE THEY DECIDED TO KEEP THE VEHICLE, FOR 2 WEEKS. SO FAR THE STALLING HAS NOT OCCURRED BUT THE NOISE HAS COME BACK. *JB

IGNITION CUTOUT ON MY 2003 SUZUKI SV1000S MOTORCYCLE LEFT ME STRANDED. MY BIKE HAD TO BE TOWED AT CONSIDERABLE EXPENSE. THE DEALER REPORTS THAT I NEED A NEW IGNITION AND ELECTRICAL CONNECTOR. SIMILAR INCIDENTS HAVE BEEN REPORTED (HTTP://WWW.SV1000.ZYNS.COM/FORUMS/SHOWTHREAD.PHP?T=8174&PAGE=2&HIGHLIGHT=IGNITION+CUTOUT), YET SUZUKI FAILS TO COVER REPLACEMENT COSTS. *NM

DT*: THE CONTACT STATED AFTER AN ACCIDENT, WATER BEGAN TO LEAK ON THE PASSENGER SIDE FLOORBOARD FROM UNDER THE DASH. THE DEALERSHIP DETERMINED THE WATER LEAK WAS NOT A PROBLEM. THE WATER LEAK CAUSED THE CIRCUIT BOARD TO SHORT AND THE HEATER, DEFROST, AND AIR CONDITIONER ARE NOW INOPERABLE.

I PURCHASED A NEW 2005 SUZUKI FORENZA AUGUST 25, 2005. THE VEHICLE WAS DECEPTIVELY PRESENTED AS HAVING A "MAINTENANCE-FREE TIMING CHAIN" PRIOR TO PURCHASE. ALL RECOMMENDED MAINTENANCE HAS BEEN PERFORMED BY THE SELLING DEALER. THE VEHICLE HAD 9759 MILES AT THE MOST RECENT MAINTENANCE INTERVAL. LESS THAN 20 MILES LATER, WHEN PROCEEDING FORWARD FROM A REDLIGHT, ASCENDING A BRIDGE, FOR NO APARENT REASON WHATSOEVER, THE ENGINE FAILED ALONG WITH ALL POWER ASSISTED ACCESSORIES INCLUDING STEERING AND BRAKES. THE VEHICLE BEGAN TO ROLL BACKWARDS INTO ONCOMING AND MERGING TRAFFIC TO THE REAR. QUICK THINKING TO USE THE EMERGENCY BRAKE AND BRUTE STRENGTH TO STEER AVIODED A CERTAIN MULTIPLE CAR ACCIDENT. HAD MY WIFE BEEN DRIVING, THE ACCIDENT WOULD NOT HAVE BEEN AVOIDED. THE DEALER DID NOT IMMEDIATELY KNOW THE CAUSE OF THE FAILURE, BUT SAID THEY WOULD CALL AS SOON AS THEY KNEW SOMETHING. I CALLED THE FOLLOWING DAY AND WAS TOLD THAT THEY CONTACTED SUZUKI TECHNICAL SUPPORT. TECHNICAL SUPPORT TOLD THE DEALER TO ORDER SEVERAL PARTS INCLUDING A WATER PUMP AND HEAD ASSEMBLY. THE DEALER WAS INFORMED THAT SOME WATER PUMPS HAD THE PULLEY INSTALLED BACKWARDS ALLOWING THE TIMING BELT TO SKIP OVER THE COGS CAUSING EXTENSIVE ENGINE DAMAGE. THE DEALER WANTED TO KNOW IF THIS WAS A COMMON FAILURE, BUT TECHNICAL SUPPORT DENIED IT. HOW THEN, DID THEY KNOW EXACTLY WHICH PARTS TO RECOMMEND TO REPAIR THE ENGINE? THE DEALER SHOWED ME THE BROKEN RETAINING RING FROM THE WATER PUMP, BUT HAS YET TO DISASSEMBLE THE ENGINE FURTHER BECAUSE THEY ARE WAITING ON THE PARTS. THE VEHICLE HAS NOT BEEN REPAIRED YET. I NO LONGER HAVE CONFIDENCE IN THE VEHICLE EITHER WAY. I DO NOT BELIEVE IT IS SAFE TO TRAVEL AMERICAN HIGHWAYS WITH THIS VEHICLE. *NM

CONSUMER 2005 VERONA AIR BAG AND CHECK ENGINE LIGHTS CAME ON TWO WEEKS AFTER PURCHASE. *TS ***NAR A SENSOR WAS REPLACED, HOWEVER THE LIGHT CAME BACK ON AGAIN. THE RADIO WAS NOT WORKING PROPERLY.

DT*: THE CONTACT STATED THE REAR TIRE ON THE VEHICLE HAD ABNORMAL WEAR. THE CONTACT NOTICED THE TIRE HAD WORN THROUGH TO THE CORD ON THE LEFT SIDE. THE TIRE HAS NOT BEEN SEEN BY A MECHANIC, IT WAS REMOVED FROM THE VEHICLE.

MY 2005 SUZUKI C50 MOTORCYCLE HAS DEVELOPED CRACKS IN THE FRONT AND REAR HUBS OF THE WHEELS. THE MOTORCYCLE HAS LESS THAN 500 MILES ON IT AND IS STILL UNDER WARRANTY. IN NOTIFYING SUZUKI OF THE PROBLEMS THEY CONVEYED TO ME THAT THIS IS NOT A DEFECT AND WHERE NOT LIABLE. BUT MY NEIGHBOR'S WIFE HAS THE SAME STYLE BIKE AND HERS HAS THE SAME CRACKS ON BOTH HUBS. I HAVE NOT WRECKED THE BIKE ,I'VE BARELY RIDDEN IT IN THE PAST SIX MONTHS. I'VE HEARD FROM A DIFFERENT BIKE DEALER THAT SEVERAL PEOPLE HAVE COMPLAINED IN THE PAST TWO WEEKS AND SUZUKI KNOWS ABOUT THE PROBLEM AND IS DOING NOTHING TO REMEDY THIS SITUATION. THIS PROBLEM CAN LEAD TO THE AFFECTED WHEELS COMING APART WHEN RIDDEN. NOW I DON'T KNOW ABOUT YOU,BUT HAVING MY WHEELS FALL APART GOING SAY 55 MPH IS NOT A FUN TIME TO ME. I DO NOT KNOW WHAT SUZUKI IS WAITING FOR...MAYBE THEY ARE HOPING THIS GOES AWAY OR MAYBE IT WILL TAKE SOMEONE GETTING KILLED OR MAIMED BEFORE THEY ISSUE A MUCH NEEDED RECALL. ALL I WANT IS MY BIKE FIXED OR THEM GIVE ME MY MONEY BACK. RIGHT NOW I HAVE A VERY EXPENSIVE LAWN ORNAMENT. *NM

DT*: THE CONTACT STATED THERE IS A NHTSA RECALL, #06V025000, ON THE VEHICLE REGARDING THE FUEL TANK ASSEMBLY. THE PARTS NEEDED TO REPAIR THEIR VEHICLE ARE NOT AVAILABLE AT THEIR LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS ARE NOT AVAILABLE.