SUZUKI Complaints

2006 SUZUKI MOTORCYCLE MODEL C50T FAILURE TO START, LEAVING RIDER DISABLED ON THE HIGHWAY, ALL FUSES WHERE CHECK ACCORDING T OWNERS MANUAL, SUZUKI FAILED TO PROVIDE DEALER WITH TECHNICAL. DEALER CANNOT RESOLVE START PROBLEM. *JB

NOV. 14, 2005 6:45 AM - THIS IS THE 3RD TIME THIS YEAR THAT THIS 2004 SUZUKI VERONA HAS HAD AN ENGINE STALLED PROBLEM. THE FIRST WAS JAN. 07, 2005 AND THE 2ND TIME WAS JAN. 24, 2005. I TOOK MY CAR IN TO THE FERMAN CHRYSLER/JEEP/SUZUKI DEALERSHIP TODAY (AGAIN) AND LEFT IT WITH SERVICE MANAGER, BRIAN CUMMINGS. BRIAN SAID HE WILL CHECK THE CAR OUT, THEN GET IN TOUCH WITH SUZUKI TO SEE WHAT THEY WILL DO. I ADVISED BRIAN THAT THIS IS THE 3RD TIME IN LESS THAN 24 MONTHS AS REQUIRED BY THE "LEMON LAW" FOR THIS VEHICLE TO HAVE THE SAME PROBLEM IN ORDER FOR THE VEHICLE TO BE REPLACED. BRIAN SAID HE WILL HAVE SOMEONE CALL ME BACK TODAY BETWEEN 2-3PM WITH THE STATUS. I CALLED SUZUKI CUSTOMER SERVICE AT 1-800-934-0934 AND SPOKE W/ ORLANDO AT EXT. 2471. I EXPLAINED THE SITUATION TO ORLANDO AND ADVISED HIM THAT THIS IS THE 3RD ENGINE STALLED FAILURE WITH MY CAR. HE SAID THIS IS THE FIRST NOTICE THEY HAVE HAD OF THIS PROBLEM. THIS WAS MUCH TO MY SURPRISE AS I WAS ADVISED ON THE 1ST AND 2ND FAILURE THAT THE FERMAN DEALERSHIP WAS IN CONTACT WITH SUZUKI. ORLANDO SAID THEY MIGHT HAVE GOTTEN IN TOUCH WITH THE FLORIDA DISTRICT MANAGER, PATRICIA ROBINSON WHO APPARENTLY DID NOT NOTIFY SUZUKI EITHER AS THERE IS NO RECORD OF THIS MATTER FROM HER. (ORLANDO ADVISED ME THAT HE COULD NOT GIVE OUT THE DIST. MGR'S PH# AND ADDR. BECAUSE THIS IS HER PERSONAL RESIDENCE). I ADVISED ORLANDO THAT I DO NOT WANT THIS CAR BACK AS I AM AFRAID OF AN ACCIDENT OCCURRING AND THAT I WOULD LIKE TO EVOKE THE "LEMON LAW." ORLANDO SAID THAT IS UP TO MY STATE TO DECIDE THAT . (???!) I OBTAINED THE ADDRESS WHERE ORLANDO IS LOCATED FOR AUTOMOTIVE CUSTOMER SERVICE 3251 E. IMPERIAL HWY. BREA, CALIF. 92822. HE WOULD NOT GIVE ME THE NAME OF A MANAGER TO ADDRESS MY LETTER TO. ORLANDO SAID HE WOULD CONTACT THE DEALERSHIP, THEN HE WILL CALL ME WITHIN 24-48 HOURS WITH THE STATUS. NEEDLESS TO SAY, I AM NOT VERY HAPPY AT THIS POINT. *NM

DT: THE CONTACT STATES WHEN THE AUTOMATIC LIGHTS WERE ON AND THE CONTACT WENT FROM DAYLIGHT TO NIGHT THE HEADLIGHTS CAME ON, BUT THE TAIL LIGHTS WILL NOT COME ON. THIS HAPPENED CONSISTENTLY. THE TAIL LIGHTS WILL NOT COME ON UNLESS HE TURNED THEM ON MANUALLY FROM THE SWITCH. THE DEALERSHIP TOLD HIM THAT ALL OF THE XL 7S WERE THE SAME WAY.*AK

DT: THE CONTACT STATED THE ENGINE REVVED, IT WAS RACING, AND THE RPM GAUGE RAN HIGHER THAN NORMAL. THE VEHICLE WILL HESITATE AT ANY SPEED. THERE WILL BE A LOSS OF POWER, AND THE VEHICLE JERKED WHEN POWER WENT BACK INTO THE VEHICLE. THERE WAS NO PRIOR WARNING. THIS HAPPENED EVERY TIME WHEN DRIVING THE VEHICLE. HE TOOK THE VEHICLE TO THE DEALER. THEY SAID THE ECM HAD TO BE REFLASHED. DEALER DID THE WORK. THE VEHICLE IS STILL HAVING THE SAME PROBLEM SINCE THEN. *AK ENGINE CHECK LIHT CAME ON, AND VEHICLE SEEMED TO RUN HIGHER WHEN COLD OUTSIDE. *AK

I PURCHASED A 2001 SUZUKI GRAND VITARTA WITH 8000 MILES. AT 24,500 MILES THE ENGINE BEGAN TO HAVE NOISE. TOOK TO DEALER WHO STATED IT WAS TIMING CHIN TENSIONER. THEY REPLACED 2 TENSIONERS AT THE DEALERS EXPENSE. I HAVE PUT AN ADDITIONAL 5000 MILES ON THE CAR AND THE PROBLEM SEEMS TO BE BACK. I HAVE RESEARCHED THE TENSIONERS AND FOUND 100'S OF COMPLAINTS ON THE SAME PART. SUZUKI HAS NOT ISSUED A RECALL ON THIS ITEM AS OF YET, HOWEVER IF THE TIMING CHAIN SHOULD BREAK, ACCIDENTS CAN OCCUR. I HAVE ANOTHER APPOINTMENT WITH THE DEALER IN THE NEXT FEW DAYS AND AM NOT SURE IF THE PROBLEM WITH BE FIXED AND IS SO AT WHOSE EXPENSE. THE CLOSEST DEALERSHIP IS 65 MILES AWAY. THERE HAVE ALSO BEEN TSB ON THIS PART SO SUZUKI IS WELL AWARE OF THE PROBLEM. *NM

NOTICED TICKING NOISE COMING FROM ENGINE COMPARTMENT. TOOK IT TO GET OIL CHANGED AND STATE INSPECTED NO PROBLEM FOUND. 3 WEEKS LATER TIMING CHAIN SLIPPED AND POSSIBLE ENGINE DAMAGE MAY HAVE OCCURRED. VEHICLE HAS ONLY 46000 MILES. PRIOR TO HEARING TICKING NOISE CAR WAS DRIVING PERFECT. TIMING CHAIN REPAIR $1000. IF THEY FIND ENGINE DAMAGE $3400.*JB

I OWN A 2001 SUZUKI XL7 4X4, 51,000 MILES. SUZUKI WON'T HONOR THEIR WARRANTY FOR THIS ENGINE. THE WARRANTY IS FOR 100,000 MILES OR 7 YEARS ON THE ENGINE. WELL, I HAVE A SERIOUS PROBLEM WITH MY SUZUKI XL7. THERE IS AN ENGINEERING DESIGN FLAW IN THE AUTOMATIC TENSION ADJUSTMENT FOR THE TIMING CHAIN AS NOTED IN A SUZUKI INTERNAL SERVICE BULLETIN. SUZUKI TURNS A DEAF EAR AND BLIND EYE TO THIS PROBLEM. IT WILL COST ME $3,000 TO FIX MY CAR. THIS VEHICLE IS UNSAFE TO DRIVE, THE ENGINE JUST STOPPED ON ME, WHILE I WAS DRIVING HOME FROM WORK, AT 1:00 A.M., IN THE MORNING, ON OCT. 5, 2005. I WAS PETRIFIED WHEN THIS HAPPEN TO ME. THE DEALER IS TELLING ME THAT BECAUSE OTHER PEOPLE HAVE WORKED ON IT BEFORE (SPARK PLUGS AND WIRES ARE ALL I HAVE HAD DONE TO IT) THAT THEY WON'T HONOR THE WARRANTY BUT WILL FIX IT FOR A FEE. I AM NOW FACED WITH A BEAUTIFUL VEHICLE THAT WILL NOT RUN AND STILL HAVE TO MAKE PAYMENTS TO THE BANK. WITH NO WAY TO GET TO WORK AND EARN INCOME, I AM NOW FACED WITH LOSING MY HOME. THIS IS SUZUKI'S TOP OF THE LINE MODEL. I HAVE DONE SOME RESEARCH ON THE INTERNET AND FOUND THAT THEY HAVE HAD THIS PROBLEM SINCE 1999. PLEASE SEE THE LINK THAT I HAVE PROVIDED. ACTION NEEDS TO TAKEN AGAINST THEM. WWW.CARREVIEW.COM. *NM

I OWN A 2001 SUZUKI XL7 4X4, 51,000 MILES. SUZUKI WON'T HONOR THEIR WARRANTY FOR THIS ENGINE. THE WARRANTY IS FOR 100,000 MILES OR 7 YEARS ON THE ENGINE. WELL, I HAVE A SERIOUS PROBLEM WITH MY SUZUKI XL7. THERE IS AN ENGINEERING DESIGN FLAW IN THE AUTOMATIC TENSION ADJUSTMENT FOR THE TIMING CHAIN AS NOTED IN A SUZUKI INTERNAL SERVICE BULLETIN. SUZUKI TURNS A DEAF EAR AND BLIND EYE TO THIS PROBLEM. IT WILL COST ME $3,000 TO FIX MY CAR. THIS VEHICLE IS UNSAFE TO DRIVE, THE ENGINE JUST STOPPED ON ME, WHILE I WAS DRIVING HOME FROM WORK, AT 1:00 A.M., IN THE MORNING, ON OCT. 5, 2005. I WAS PETRIFIED WHEN THIS HAPPEN TO ME. THE DEALER IS TELLING ME THAT BECAUSE OTHER PEOPLE HAVE WORKED ON IT BEFORE (SPARK PLUGS AND WIRES ARE ALL I HAVE HAD DONE TO IT) THAT THEY WON'T HONOR THE WARRANTY BUT WILL FIX IT FOR A FEE. I AM NOW FACED WITH A BEAUTIFUL VEHICLE THAT WILL NOT RUN AND STILL HAVE TO MAKE PAYMENTS TO THE BANK. WITH NO WAY TO GET TO WORK AND EARN INCOME, I AM NOW FACED WITH LOSING MY HOME. THIS IS SUZUKI'S TOP OF THE LINE MODEL. I HAVE DONE SOME RESEARCH ON THE INTERNET AND FOUND THAT THEY HAVE HAD THIS PROBLEM SINCE 1999. PLEASE SEE THE LINK THAT I HAVE PROVIDED. ACTION NEEDS TO TAKEN AGAINST THEM. WWW.CARREVIEW.COM. *NM

I PURCHASED A NEW 2004 SUZUKI VERONA APRIL 2004. SINCE THEN, THE VEHICLE STARTS SURGING AND LURCHING UNEXPECTEDLY WITHOUT ANY WARNING. I'VE TAKEN IT TO THE DEALER FOR REPAIR AND THEY STATE THERE'S NOTHING ELSE THEY CAN DO ABOUT IT. THE LAST TIME, APPROX 2 WEEKS AGO, THEY DOWNLOADED A "PATCH" TO REPROGRAM A COMPUTER CHIP WHICH DID NO GOOD AT ALL. I'VE COMPLAINED TO THE DEALER NUMEROUS TIMES AND BROUGHT IT AT LEAST 4 TIMES FOR THIS PROBLEM. MY WIFE REFUSES TO EVEN DRIVE THIS VEHICLE BECAUSE IT'S AN ACCIDENT WAITING TO HAPPEN. FRANCIS G VINCI, UNION, OHIO. *NM

WHILE DRIVING CONSUMER 2002 GRAND VITARA AIR COMPRESSOR FAILED. *TS THE CONSUMER REQUESTED REIMBURSEMENT. *SC