SUZUKI Complaints

WHILE DRIVING 30 MPH VEHICLE STALLED. CONSUMER RESTARTED VEHICLE, AND TOOK IT TO THE DEALER FOR INSPECTION TWICE, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM. DEALER REFUSED TO RETURN THE VEHICLE TO CONSUMER DUE TO SAFETY PROBLEM, AND NOT BEING ABLE TO DUPLICATE THE PROBLEM. *AK PE04062_CAT

VIOLATION OF MAGNUSON MOSS WARRANTY ACT, UCC AND CALIFORNIA CODE PURCHASE OF 2004 SUZUKI DL1000.*MR THE MOTORCYCLE WAS DELIVERED ON 6/11/2004. UPON DRIVING THE MOTORCYCLE THE E CONSUMER NOTICED THAT HE MOTORCYCLE WAS MISSING, SURGING AND HESITATION ONCE THE VEHICLE WAS AT OPERATING TEMPERATURE. THE MOTORCYCLE ALSO STOPPED OPERATING WHILE SHIFTING FROM SECOND TO THIRD GEAR DURING ACCELERATION FROM A STOP. THE DEALER ATTEMPTED TO CORRECT THE PROBLEM BUT WAS NOT SUCCESSFUL. ON THE SECOND ATTEMPT THE SERVICE MANAGER INDICATED THAT THEY WERE NOT SUCCESSFUL BUT THAT HE MANUFACTURER HAD GIVEN THEM SOME TEST TO RUN. THE DEALER THEN DETERMINED THAT THEY MAY HAVE DETERMINED THE PROBLEM BUT HAD TO ORDER THE PART NECESSARY TO FIX THE MOTORCYCLE. THE CONSUMER REQUEST A REFUND FOR THE COST OF THE BIKE SINCE THE DEALER CANNOT DETERMINE THE CAUSE OF THE PROBLEM. *NM

ORIGINAL GOODYEAR TIRES NEEDED REPLACED WITH LESS THAN 15,000 MILES ON THEM. CALLED DEALER TO COMPLAIN AND THEY SAID IF WE GOT 15,000 MILES OUT OF THEM WE WERE DOING GOOD! FOR A VEHICLE THAT COSTS OVER $20,000 I CERTAINLY EXPECTED A BETTER QUALITY TIRE! *JB

REAR DOOR TRIM HAS PEELED BACK AND SNAPPED OFF. DEALER REPLACED IT UNDER WARRANTY, THREE MONTHS LATER IT IS SNAPPED OFF AGAIN. BOTH SIDES HAVE BEEN REPLACED AND BOTH SIDES HAVE BROKEN AGAIN. DEALER IS SLOW IN ORDERING AND RECEIVING REPLACEMENT PARTS, EVEN SLOWER SCHEDULING A TIME TO REPAIR. DEALER FELT THAT "TAPING IT DOWN WITH BLACK TAPE WAS SUFFICIENT UNTIL THE PARTS COME IN." IT HAS BEEN OVER SIX MONTHS SINCE THE PASSENGER REAR TRIM HAS BEEN ORDERED. MEANWHILE, I AM DRIVING AROUND IN A BRAND NEW VEHICLE WITH BLACK ELECTRICAL TAPE HOLDING DOWN THE TRIM. *JB

THE VEHICLE SHUT DOWN WHEN ACCELERATING. THE VEHICLE WOULD START BACK UP BUT THE PROBLEM CONTINUED. CURRENTLY THE VEHICLE HAS BEEN AT THE DEALER FOR AT LEAST 30 DAYS. HOWEVER, THE PROBLEM STILL EXIST. PROVIDE FURTHER DETAILS. *JB PE04062_CAT

NHTSA RECALL 03V-512 000. ACCELERATOR CABLE CASING CAP: THIS RECALL WAS DONE ON JANUARY 22,2004. CONSUMER HAVE A CONCERN THAT THEIR VEHICLE WAS INVOLVED IN AN ACCIDENT ON JULY 9,2004, WHICH THE VEHICLE SUDDENLY ACCELERATED OUT OF CONTROL WHILE DRIVING OFF A GRAVEL PARKING LOT OF 5 MPH. CONDITION CAUSES THE VEHICLE TO HIT A PARKING VEHICLE BEFORE STOPPING. PLEASE PROVIDE ANY FURTHER INFORMATION. *LA

WHEN DRIVING OVER ANY TYPE OF BUMP OR POTHOLE IN THE ROAD ALUMINUM RIM BENT. THE PART WAS REPLACED TWICE, HOWEVER THE PROBLEM RECURRED. *AK *SC

DURING MODERATE BRAKING, THE BIKE EXPERIENCES A SHUDDER CAUSING WHEEL LOCKUP. BROUGHT INTO DEALER AND THEY WERE ABLE TO REPLICATE THE PROBLEM. SIMILAR INCIDENTS HAVE BEEN REPORTED, AND THE 2004 DESIGN WAS MODIFIED FOR THIS REASON...WORKING WITH DEALER TO RESOLVE ISSUE. *LA

WHEN AT IDLE AFTER THE CAR WARMS UP MY SEATS VIBRATE TERRIBLY. THE DEALER PUT A NEW TRANSMISSION & MOUNTS IN AND IT STILL VIBRATES. THE DEALER NOW SAID THEIR IS NOTHING MORE THEY CAN DO. *LA

CONSUMER STATED THAT WHEN DRIVING, THE VEHICLE JUST SHUTDOWN. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND THEY HAD IT FOR OVER A WEEK AND THE CONSUMER WAS AFRAID TO GET BACK INTO IT BECAUSE SHE THOUGHT SHE MAY GET KILLED. *AK THE ELECTRONIC KEY WOULD NOT OPEN THE VEHICLE AND IT WOULD RELOCK ITSELF CONTINUOUSLY AT LEAST THREE TIMES BEFORE THE CONSUMER COULD ENTER, THE SEAT BELT WOULD DISENGAGE ITSELF, THERE WAS A STALLING PROBLEM, THE DEALER SUGGESTED THAT THE VEHICLE WOULD ADJUST ITSELF WHILE IN MOTION, AND THE A/C WOULD CHOKE. *SC *JB PE04062_CAT