SUZUKI Complaints
View complaints related to SUZUKI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2001 SUZUKI ESTEEM- BISCOE, NC
WHILE MAKING A RIGHT TURN STEERING WHEEL LOCKED IN RIGHT TURN POSITION. THIS CAUSED THE CONSUMER TO COLLIDE INTO AN EMBANKMENT, HITTING A TREE. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 SUZUKI AERIO- ALEXANDRIA, LA
WHILE DRIVING AT 35 MPH, THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. THE DUAL AIR BAGS DID NOT DEPLOY UPON IMPACT. AS A RESULT, THE PASSENGER SUFFERED SEVERE HEAD INJURIES. INSURANCE COMPANY STATED THAT "THE VEHICLE IS A TOTAL LOSS". THE CAUSE HAS YET TO BE DETERMINED. PLEASE PROVIDE ADDITIONAL INFORMATION. *LA
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 SUZUKI XL-7- BELTON, MO
UNSURE OF EXACT DATE - NOT ALL THAT IMPORTANT. MY FRIEND SAT IN THE FRONT PASSENGER SEAT OF MY 2004 SUZUKI XL7. AFTER STARTING OUT DRIVING, I NOTICED THAT MY AIRBAG LIGHT WAS ON, AND MY CLOCK WAS FLASHING. I CONTACTED THE LOCAL SUZUKI DEALERSHIP AND THEY STATED THAT BECAUSE THE FRONT PASSENGER WEIGHED OVER APPROXIMATELY 225 POUNDS, THAT THE SENSOR IN THE ADVANCED AIR BAG SYSTEM NEEDED TO BE RESET. THE DEALERSHIP STATED THIS IS A KNOWN DEFECT, AND THAT THE VEHICLE WAS SAFE TO DRIVE. DEALERSHIP ALSO STATED THAT THIS IS A COMMON PROBLEM WITH OTHER MAKES/MODELS OF VEHICLES, AND IT NOT ONLY EFFECTS SUZUKI, BUT OTHERS AS WELL. THIS IS A MAJOR CONCERN AS THERE ARE MANY TIMES THAT I WILL HAVE SOMEONE OVER APPROX. 225 POUNDS SITTING IN MY VEHICLE. AM I SUPPOSE TO GO TO THE DEALERSHIP ONCE A WEEK TO GET THIS SENSOR RESET? PLEASE ADVISE AS TO THE ISSUE AND CORRECTIONS THAT ARE BEING TAKEN. *AK
Source: NHTSA WEB SITE -
2002 SUZUKI SUZUKI MOTORCYCLE- LANCASTER, PA
1. WHENEVER I RIDE MY SUZUKI SV650S IN HEAVY RAIN I HAVE A PROBLEM. 2. WATER GETS INTO THE FRONT SPARK PLUG AND THE FRONT CYLINDER MISFIRES OR STOPS FIRING COMPLETELY. 3. I HAVE REPLACED THE PLUG AND WIRE AND HAVE ATTEMPTED TO CONSTRUCT A WATER SHIELD. ALL OF THESE EFFORTS HAVE FAILED. WATER STILL GETS IN WHENEVER IT RAINS. TWO SUZUKI DEALERS HAVE TOLD ME THAT NOBODY ELSE HAS EVER HAD THIS PROBLEM AND YET AN ONLINE SEARCH REVEALS THAT RIDERS ALL OVER THE WORLD ARE VICTIM TO THIS DESIGN FLAW.*AK
Source: NHTSA WEB SITE -
2003 SUZUKI GRAND VITARA- FAJARDO, PR, FL
RECEIVED A SAFETY RECALL NOTICE FROM DEALER. HAVE BEEN TRYING FOR SEVERAL MONTHS TO SCHEDULE AN APPOINTMENT TO CHANGE PARTS TO NO AVAIL. I AM WORRIED FOR MY SAFETY AND THAT OF MY FAMILY. THE VEHICLE HAS BEEN MAKING FUNNY NOISES AND THE ACCELERATOR SEEMS FAST. I HOPE TO HEAR FROM SOMEONE SOON. THANK YOU.*AK
Source: NHTSA WEB SITE -
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2002 SUZUKI SUZUKI MOTORCYCLE- MARKLETON, PA
AT 4000 MILES ON MY 2002 SUZUKI DR650SE MOTORCYCLE, THE CYLINDER BASE GASKET IS LEAKING OIL OVER THE ENGINE AND REAR OF THE BIKE INCLUDING THE REAR TIRE. THIS COULD CAUSE THE BIKE TO CRASH IF SUFFICIENT OIL IS DEPOSITED ON THE REAR TIRE. AS THE BIKE IS OUT OF ITS ONE YEAR WARRENTY, SUZUKI WILL NOT COVER THE COSTS TO REPAIR. SUZUKI HAS ALSO UPDATED THIS GASKET TO A NEW TYPE FOR 2004 WHICH IN MY OPINION, TELLS ME THAT SUZUKI ACKNOWLEDGES THE PROBLEM. THIS PROBLEM IS NOT ISOLATED TO ME AND CAN BE PROOVEN BY NUMEROUS POST ON WEB SITES INCLUDING THUMPERTALK.COM, YAHOO DR650 GROUP AND MANY OTHERS. IT APPEARS THAT ALL DR650SE'S WILL EVENTUALLY EXPERIENCE THIS FAILURE. *AK
Source: NHTSA WEB SITE -
2004 SUZUKI VERONA- BLOUNTVILLE, TN
FROM THE MOMENT I PURCHASED MY 2004 SUZUKI VERONA, I'VE HAD NOTHING BUT PROBLEMS. PROBLEMS INCLUDE RIGHT SIDE PULLING (THE DEALER REPLACED THE TIRE BUT IT CONTINUES TO PULL. HOWEVER DEALER CLAIMS "THERE IS NO PROBLEM, YOU JUST DON'T LIKE THE VEHICLE"). PROBLEMS WITH IDLING AND THE CAR CUTTING OFF. PROBLEM WITH GEARS NOT SHIFTING FAST ENOUGH (MINE IS AN AUTOMATIC) BUT IT STALLS ALL THE TIME WHEN I AM TRYING TO ACCELERATE. I AM EXTREMELY UNHAPPY WITH THE PERFORMANCE OF THIS AUTOMOBILE. I WOULD NEVER RECOMMEND ANYONE TO BUY A SUZUKI. I'VE PRETTY MUCH BEEN TOLD BY THE DEALER I BOUGHT IT FROM THAT THEY CANNOT FIND MY "MYSTERY COMPLAINTS" AND THAT THEY CAN'T DO ANYTHING TO THINGS THEY CAN'T FIND. IT'S ALL A BUNCH OF BULL! I DO HAVE THE SAME PROBLEMS THAT OTHER OWNERS ARE COMPLAINING ABOUT, IT'S NOT ALL IN MY HEAD!*AK PE04062_CAT
Source: NHTSA WEB SITE -
2000 SUZUKI VITARA- LAS CRUCES, NM
THE BRAKES ON MY 2000 SUZUKI GRAND VITARA HAVE BEEN REPLACED 4 TIMES IN 4 YEARS. THEY WERE REPLACED IN JUNE OF 2003 3 TIMES WITHIN 2 MONTHS BECAUSE THEY SQUEAK AND MAKE GRINDING NOISES. I HAVE BEEN TOLD BY MY SERVICE PEOPLE THAT THEY CONTACTED SUZUKI DIRECTLY AND WERE TOLD TO PUT ON SPECIAL NO SQUEAK BRAKES SO THEY DID---THEY STILL SQUEAK AND SOMETIMES GRIND. I HAVE HAD THE SERVICE PEOPLE CHECK THEM SEVERAL TIMES AND THERE IS NOTHING THEY CAN DO TO FIX THE PROBLEM. WHEN WE REPLACED THE FIRST SET OF BRAKES--THE BRAKES WERE WORN REALLY STRANGE. ONE PAD WAS COMPLETELY GONE ON THE BOTTOM HALF AND REALLY THICK ON THE TOP HALF. I THOUGHT I KEPT THEM BUT AM NOT SURE. THEY HAVE NOT FAILED ME BUT I AM NOT SURE THAT THEY WON'T SOMETIME IF I HAVE TO PUT THEM ON QUICKLY. I HAVE HEARD OTHER GRAND VITARA'S WITH THE SAME PROBLEM--HAVE TALKED TO A COUPLE OF OWNERS AND THEY ARE JUST AS FRUSTRATED AS I AM. I ALSO HAD THE SAME IGNITION SWITCH PROBLEM AS ANOTHER PERSON HERE. I HAD TO HAVE MY SWITCH REPLACED 2 YEARS AGO AND NOW IT IS DOING THE SAME THING. I AGREE WITH THAT PERSON--IF I HAD NOT HAD IT DONE UNDER WARRANTY--IT WOULD HAVE COST 360.00 TO FIX. I WILL HAVE TO PAY THE 360.00 THIS TIME WHEN IT GOES OUT. SOMEONE NEEDS TO LOOK INTO SUZUKI'S MANUFACTURING OF THESE CARS. I ALSO HAD MY CONDENSER GO OUT ON ME IN AUGUST OF LAST YEAR. THAT IS A PART THAT IS NOT COVERED UNDER WARRANTY BECAUSE THEY SO SELDOM GO OUT. MY CAR HAS 95000 MILES ON IT AND ALREADY I HAVE PUT LOTS OF MONEY INTO IT!!! PLEASE HELP ME OUT AND DO SOME INVESTIGATION ON THESE CARS. THANKS. *AK
Source: NHTSA WEB SITE -
2004 SUZUKI VERONA- KENOSHA , WI
I HAVE HAD THE CAR AT TWO DEALERSHIPS FOR THE STALLING ROUGH IDLE PROBLEM. THEY CANNOT HIND THE PROBLEM .THIS HAPPENS ALOT WITH TIS CAR. SUZUKI NEED TO STEP UP AND ADDRESS THIS PROBLEM.*AK PE04062_CAT
Source: NHTSA WEB SITE -
2001 SUZUKI GRAND VITARA XL7- BEALETON, VA
THE REAR DRIVER SIDE SEAT BELT TWISTED AROUND THE CHILD'S WAIST. AS A RESULT, THE CHILD WAS TRAPPED FOR 7 HOURS. THE CONSUMER HAD TO CUT THE SEAT BELT IN ORDER TO RELEASE THE CHILD. *AK *SC *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE