SUZUKI Complaints

THE DRIVER WAS MAKING A LEFT TURN AT A SPEED OF 15 MPH, WHEN ALL OF A SUDDEN THE CONSUMER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE DRIVER STATED THE TIE ROD WAS DEFECTIVE. PROVIDE FURTHER DETAILS. *JB *JB

WHILE DRIVING 50 MPH VEHICLE ACCELERATED TO A HIGH RATE, CAUSING IT TO ROLL OVER. DEALERSHIP NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK WHEN VEHICLE HIT SNOW, AIRBAGS FAILED TO DEPLOY. ALSO, WHEN INCIDENT OCCURRED, CONSUMER WAS DRIVING HOME FROM HAVING RECALL REPAIR MADE ON ACCELERATOR CABLE. *LA

A 40 MPH OFFSET FRONTAL CRASH TEST WAS PERFORMED ON A 2004 SUZUKI VERONA AT THE INSTITUTE'S VEHICLE RESEARCH CENTER. AFTER THE CRASH TEST, IT WAS APPARENT THE DRIVER FRONT AIR BAG FAILED TO DEPLOY PROPERLY. *PH THE AIR BAG ONLY PARTIALLY INFLATED AND PROVIDED LITTLE PROTECTION FOR THE DUMMY'S HEAD. ONCE THE DUMMY'S FORWARD MOMENTUM HAD STOPPED, THE FLAT AIRBAG BEGAN TO RAPIDLY INFLATE, WHICH PROPELLED THE DUMMY REARWARD UNTIL IT CONTACTED THE B-PILLAR. *NM

WHILE PRESSING ON THE ACCELERATOR PEDAL THE PEDAL STUCK TO THE FLOOR. THIS CAUSED THE DRIVER TO STEP ON THE BRAKE PEDAL, AND PUT THE VEHICLE IN NEUTRAL. CONSUMER HAD CONTACTED THE DEALER ABOUT THIS ISSUE. HOWEVER, MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *AK

THE KEY STICKS IN THE IGNITION AND FAILS TO TURN. WHEN THIS OCCURS IT MAKES IT DIFFICULT TO START THE VEHICLE. THEN, WHEN THE VEHICLE FINALLY STARTS AND IS TURNED OFF THE KEYS WILL NOT RELEASE. MANUFACTURER IS AWARE OF THIS ISSUE, AND HAS ISSUED A REPAIR KIT FOR THIS PROBLEM. THE KIT IS $45.00 PLUS LABOR.*AK

ON FEB 8, 2004 CONSUMER RECEIVED A NHTSA RECALL 03V512000 REGARDING THE ACCELERATOR CABLE CASIN CAP. THE DEALERSHIP STILL DOES NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. *AK

WHEN CONSUMER STARTED THE VEHICLE EXHAUST SYSTEM LEAKED OIL. CONSUMER SAW SMOKE COMING FROM UNDER THE HOOD. DEALERSHIP WAS NOTIFIED,BUT DID NOT RESOLVE THE PROBLEM. *AK

FIRST OCCASION APPROX 1/04 - BACKING UP OUT OF A PARKING SPOT AND CAR ACCELERATED UNCONTROLLABLY ON ITS OWN. I PUT BOTH FEET ON THE BRAKE AND STILL COULD NOT STOP VEHICLE-HAD TO PUT CAR IN PARK TO STOP. IF SOMEONE WAS IN BACK OF ME I WOULD HAVE CAUSED A CRASH. SIMULTANEOUS WITH THIS INCIDENT, I RECEIVED A RECALL FROM SUZUKI FOR THIS PARTICULAR PROBLEM AND TOOK CAR IN FOR RECALL SERVICE. SECOND OCCASION, 3/25/04 - WAITING IN LINE TO GO INTO CAR WASH WHEN CAR DID THE SAME THING-ACCELERATED UNCONTROLLABLY. LUCKILY NO ONE WAS IN FRONT OF ME, IF THEY HAD BEEN I WOULD HAVE CAUSED A CRASH. AGAIN BEING UNABLE TO STOP THE CAR WITH BOTH FEET ON THE BRAKE I HAD TO PUT THE CAR INTO PARK TO STOP IT. I TOOK THE VEHICLE TO THE DEALER WHERE I BOUGHT IT NEW AND THEY HAVE DETERMINED THERE IS NOTHING WRONG WITH THE VEHICLE. NOTE - THIS WAS NOT REPORTED TO POLICE, THERE WAS NO FIRE OR CRASH - I COULDN'T GET THOSE ITEMS TO COME UP CORRECTLY.*AK

THE CONSUMER RECEIVED A RECALL LETTER REGARDING THE ACCELERATOR CABLE CASIN CAP. THE DEALERSHIP DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT THE RECALL. THE PUERTO RICO, SECRETARY OF JUSTICE DEPARTMENT AGENCY KNOWING AS "DACO" TOLD THE CONSUMER TO CALL NHTSA. *JB

THE CONSUMER RECEIVED A RECALL LETTER REGARDING THE ACCELERATOR CABLE CASIN CAP. THE DEALERSHIP DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT THE RECALL. NO DEALERSHIP IN PUERTO RICO ISLAND HAD THE PART ON RECALL. *JB