SUZUKI Complaints

TL* THE CONTACT OWNS A 2002 SUZUKI AERIO. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED. WHILE THE CONTACT WAS IN TRAFFIC, A LOUD GRINDING NOISE EMITTED AND THE GEAR SHIFTER BECAME STUCK. THE CONTACT WAS ABLE TO PLACE THE GEAR INTO DRIVE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 164,663.

HEADLIGHT GOES OUT WHEN OPERATIONING WITHOUT WARNING. THIS IS NOT AN UNCOMMON OCCURRENCE. DID RESEARCH AND DISCOVERED NUMEROUS OWNERS HAVE/HAD THIS PROBLEM. I WAS STOPPED BY A FLORIDA STATE TROOPER WHO INFORMED ME MY HEADLIGHT WAS NOT WORKING. CALLED SUZUKI TO REPORT THIS SAFETY ISSUE AND THEY WERE NOT CONCERNED.

I HAVE 2 SUZUKI FORENZAS OF THIS MODEL YEAR. ONE HAD A RECALL ON THE DAYTIME RUNNING LIGHTS (XA RECALL). ONE OF THE SYMPTOMS WAS THE HEADLIGHTS GOING OUT WHILE DRIVING AT NIGHT. FINALLY HAD IT DONE (HAD TO DRIVE 2 PLUS HOURS TO FIND A DEALER WHO COULD DO THIS BECAUSE OF IT'S ORPHAN STATUS). NOW THE SECOND FORENZA HAS THE SAME THING HAPPENING YET SOMEHOW IT'S NOT A PART OF THIS RECALL......THIS SEEMS TO BE A MISTAKE AND I AM STATING THAT OTHER VEHICLES THAN THE ORIGINAL GROUP ARE AFFECTED BY THIS PROBLEM. PROBLEM HAPPENS WHILE DRIVING WITH THE REGULAR HEADLIGHTS ON. *TR

ENGINE WOULD CUT OFF RANDOMLY, APPROXIMATELY ONCE EVERY 300 OR 400 MILES OF RIDING. ALWAYS WOULD START RIGHT BACK UP. ONLY HAPPENED TO ME WHILE NOT MOVING, BUT PROBABLY WOULDN'T NOTICE PROBLEM IF MOVING, UNLESS UNDER LOW POWER OR SLIPPING THE CLUTCH, IE, LOW SPEED MANEUVERING. SOMETIMES COLD ENGINE, SOMETIMES FULLY WARMED UP. SUZUKI REPLACED ECU (WITH PART # ENDING IN ...J12) UNDER WARRANTY TO CORRECT THE PROBLEM. HAVE NOT HAD THAT PROBLEM SINCE, BUT NOW WHEN ENGINE IS WARMING UP AND DRIVING AWAY, ENGINE WILL "PUFF" WITH A BRIEF LOSS OF POWER, USUALLY WHILE TURNING OUT ONTO THE STREET. DOES NOT HAPPEN IF FULLY WARMED UP. *TR

AIRBAG LIGHT HAS BEEN ON SINCE I PURCHASED THIS CAR APRIL 6TH 2016 AND DRIVER SEATBELT BROKE RECENT.JANUARY 29 2017 BOTH LOWBEAM HEADLIGHTS WENT OUT,THESE THINGS WERE RECALLED BUT THEY SAY MY VIN#DOESN'T MATCH RECALLS AND WON'T SERVICE OR HONOR THESE RECALLS! THANKS *TR

EXPERIENCED " INTERMITTENT " CLUTCH ENGAGEMENT SHUDDER IN 1ST GEAR DURING ENGINE WARM UP AND AFTER ENGINE IS WARM. SHUDDER IS SUDDEN AND OCCURS DURING THE MIDPOINT RANGE OF CLUTCH RELEASE. SHUDDER IS SOMETIMES VIOLENT. ISSUE COULD RESULT IN TRAFFIC ACCIDENT IF ROAD CONDITIONS ARE SLICK. WET OR SANDY. THIS ISSUE IS DEFINITELY A SAFETY HAZARD THAT COULD RESULT IN SERIOUS INJURY OR DEATH.

TL* THE CONTACT OWNS A 2007 SUZUKI XL7. WHILE THE VEHICLE WAS STATIONARY, THE POWER STEERING MALFUNCTIONED. THE CONTACT STATED THAT THE POWER STEERING MADE A SQUEAKING NOISE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 78,180.

MY CAR IS NOT ON THE TAKATA RECALL, BUT I FEEL IT SHOULD BE, AS MY SERVICE AIRBAGS HAVE NOW BEEN ON FOR ABOUT 8 OR MORE MONTHS NOW. I'VE HAD IT TO 2 DIFFERENT DEALERSHIPS AND THEY CAN'T FIND ANY CODES, THE ONLY FIX THEY DO IS ZIP TIE THE AIR BAG COMPONANT UNDERNEATH THE PASSAGER SEAT. I'M AFFAID THAT IF I GET INTO AN ACCIEDENT THAT THEY WILL NOT DEPLOY IF NEEDED.. SOMTHING NEEDS TO BE DONE. CAN'T DRIVE A VEHICLE WITH NON-WORKING AIRBAGS WITH CHILDREN.

EVER SINCE THIS VEHICLE WAS PURCHASED AND THEN AFTER THE FIRST OIL CHANGE THE MOTOR DEVELOPED A KNOCK. THE FUELING IS ERRATIC AT TIMES MEANING IT HICCUPS OR SURGES AND HAS STALLED WHILE IN MOTION. I BROUGHT THIS UP TO THE DEALER AND TO SUZUKI IN NOVEMBER OF 2015. I ALSO FOUND ON A SUZUKI FORUM DEDICATED TO THIS PARTICULAR MODEL THAT OTHERS WERE EXPERIENCING THE SAME ISSUES. I TOOK THE BIKE TO THE DEALER AND NOTHING WAS REMEDIED. I SPOKE WITH SUZUKI CORPORATE AND THEY ACKNOWLEDGED THAT SOME MODELS WERE EXPERIENCING A KNOCK DUE TO AN INTOLERANCE BUT THAT IT WOULDN'T AFFECT RELIABILITY. WHEN ASKED TO PUT IT IN WRITING THEY ACTUALLY SAID YES BUT THEN NEVER FOLLOWED THROUGH AND WOULDN'T RETURN ANY FURTHER CALLS FROM ME. I FOUND OUT IN EUROPE SUZUKI WAS REPLACING THE ECU ON ALL BIKES THAT WERE EXPERIENCING THIS. THEY HAVE DONE NOTHING TO FIX THIS VEHICLE. I GOT TO A POINT WHERE I HIRED A LAWYER TO TRY TO GET THE DEALER TO REPLACE BIKE AND THEIR RESPONSE WAS SUZUKI SAYS THERE IS NOTHING WRONG. NOW BECAUSE OF THAT I HAVE BEEN BLACKLISTED FROM OTHER DEALERS AND THEY WON'T WORK ON UNIT. I HAVE LOTS OF CORRESPONDENCE OVER THE LAST 14 MONTHS TRYING TO GET THIS RIGHTED AND NOW I AM LEFT TO TRY TO FIX THIS MYSELF. THERE ARE A PLETHORA OF OTHERS EXPERIENCING THESE SAME ISSUES AND GETTING THE SAME RESPONSE FROM SUZUKI, WHICH IS TO NOT DO ANYTHING TO HELP. WWW.STROMTROOPER.COM IS FULL OF FOLKS TALKING ABOUT THIS ECU ISSUE AND THE KNOCKING ISSUE. WHEN SUZUKI DID HAVE THE BIKE AND SAID THEY DID AN UPGRADE FIX THE BIKE WAS WORSE. THEY HAVE ALSO DELETED THE ECU REPLACEMENT PART TWICE SINCE 2014. IT HAS ONLY STALLED ON ME THREE TIMES IN 15 MONTHS BUT IT ONLY TAKES ONCE AT THE WRONG TIME AND SOMEONE MIGHT BE INJURED OR WORSE. I AM GOING TO TRY TO FIX THIS ON MY OWN BUT I SHOULDN'T HAVE TO. I THINK THEY HAVE THE BIKE SET TOO LEAN TO MEET US REQUIREMENTS AND IT IS A SAFETY ISSUE.

VEHICLE IS A NOS 2014 LEFTOVER PURCHASED IN NOVEMBER 2016. VEHICLE NOW HAS 2,500 MILES ON IT AND HAS INTERMITTENTLY STALLED UPON TAKEOFF IN 1ST GEAR AT LEAST 7 TIMES. EACH TIME THE MOTORCYCLE ENGINE IS WARM. UPON ENGAGING 1ST GEAR FROM A STOP, WHEN THE CLUTCH IS RELEASED AND THROTTLE APPLIED, THE MOTORCYCLE WILL COUGH AND STALL. THIS HAPPENS AT CRITICAL TRANSITION TIMES; AT AN INTERSECTION, IN STOP-AND-GO TRAFFIC AND ONCE IN A CROWDED PARKING LOT CAUSING ME TO DROP THE BIKE ON ITS SIDE. I CALLED SUZUKI AND FILED A CASE/COMPLAINT AND THE VEHICLE IS NOW AT A DEALERSHIP. I SPOKE TO THE DEALERSHIP AFTER 1 WEEK AND THEY STATED THAT THEY WERE UNABLE TO "RE-CREATE THE PROBLEM" AND WERE UNABLE TO DO ANYTHING CORRECTIVE. THE MANUFACTURER APPEARS UNWILLING TO ACKNOWLEDGE DOCUMENTED HISTORY OF ELECTRICAL PROBLEMS FROM THIS MODEL YEAR'S ECU (2014 WAS FIRST YEAR FOR TRACTION CONTROL ON THIS MODEL) DESPITE THE FACT THAT THE ECU HAS BEEN RE-ENGINEERED SINCE THEN. SOME CUSTOMERS HAVE HAD THESE ECUS REPLACED WITH NEW VERSION UNDER WARRANTY, WHICH SOLVED THE ISSUE. THIS IS A DOCUMENTED AND DANGEROUS PROBLEM PLACING RIDERS AND BYSTANDERS AT RISK OF BEING INVOLVED IN A ACCIDENT.