SUZUKI Complaints
View complaints related to SUZUKI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 SUZUKI SUZUKI MOTORCYCLE- LOGANVILLE, GA
PLEASE! HELP ME WITH INFORMATION. THIS IS NOT A CAR BUT I USE IT FOR TRANSPORTATION. HAD A SLIGHT WOBBLE IN FRONT WHEEL WHEN NEW. BARELY THERE, COULD ONLY DETECT AT AROUND 45MPH WITHOUT HOLDING GRIPS. LESS THAN ONE YEAR CUPPED TREAD, NEW TIRE MADE WORSE TO POINT DEALER SAID UNSAFE. DEALER HAS HAD FOR ALMOST 3 MONTHS STILL NOT FIXED, MAY NOT EVEN KNOW CAUSE. CALLED GA DEPT. OF CONS. AFFAIRS, YOU WERE ONE OF THE REF. THEY GAVE ME. WHERE CAN I GET INFO., AND HELP? IN SHOP UNDER WARRENTY MFG. NO HELP SO FAR. 2002 SUZUKI 600 MOTORCYCLE. THANK YOU
Source: CONSUMER ACTION GROUP -
2000 SUZUKI GRAND VITARA- EULESS, TX
LEAK IN AC CONDENSER FOUND TO BE A COMMON PROBLEM, LEAK IN SAME LOCATION ON SEVERAL VEHICLES. PULL TO RIGHT WHILE DRIVING THAT ALIGHNMENT CANT FIX, SIMILAR PROBLEMS REPORTED BY OTHER OWNERS. PREMATURE WEAR AND VIBRATION OF FRONT BRAKES SIMILAR TO COMPLAINTS OF OTHER OWNERS. NO OFFER TO REPLACE FAILING CONDENSER BY DEALER WHO TOLD ME ABOUT PROBLEM WITH OTHER CONDENSERS THEY KNEW ABOUT. CAN NOT FIND ANY CONTACT INFO ON SUZUKI MOTORS SITE TO COMPLAIN.
Source: CONSUMER ACTION GROUP -
2002 SUZUKI GRAND VITARA- SAINT PAUL, MN
THE VEHICLE EXPERIENCED A PROBLEM WITH THE ACCELERATOR CABLE. THE VEHICLE WENT OUT OF CONTROL AND ROLLED OVER WHICH RESULTED IN A CRASH. THE VEHICLE WAS TOTALED. PROVIDE FURTHER DETAILS................................................. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 SUZUKI GRAND VITARA- SURPRISE, AZ
RECALL 03V512000 CONCERNING ACCELERATOR CABLE CASING CAP FAILURE. CONSUMER ARRIVED AT THE SCHEDULED APPOINTMENT FOR RECALL REPAIRS BUT DEALER DID NOT HAVE THE PARTS TO COMPLETE THE REPAIRS.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 SUZUKI GRAND VITARA- SOUTHAMPTON, NY
WHILE DRIVING AT 35 MPH ON BUSY STREETVEHICLE EXPERIENCED SUDDEN ACCELERATION. CONSUMER STATED HER FOUR YEAR OLD SON WAS IN THE VEHICLE, AND COULD HAVE BEEN KILLED. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 SUZUKI AERIO- BALTIMORE, MD
HAD WHEEL BEARINGS REPLACED ON VEHICLE AT 12,000 MILES AND AGAIN AT 30,000 MILES. AT 42,000 MILES AXLE BROKE AT THE WHEEL. THIS CAUSED THE VEHICLE TO CRASH AND CAUSE $4,400.00 IN DAMAGE TO THE FRONT END.
Source: NHTSA WEB SITE -
2003 SUZUKI GRAND VITARA- PHOENIX, AZ
2003 SUZUKI VITARA. WHEN PARKED IN THE GARAGE OR DEEP SHADOW, THE NIGHT-TIME LIGHTS COME ON AND DO NOT CHANGE TO DAY-TIME RUNNING LIGHTS WHEN MOVED INTO SUNLIGHT UNLESS THE IGNITION IS FIRST TURNED OFF. WHEN THE DAY-TIME RUNNING LIGHTS ARE ON IF DRIVEN THROUGH DEEP SHADOW OR TO THE NORTH (SHADING THE SENSOR) THE NIGHT-TIME LIGHTS COME ON AS WELL AS THE TAIL LIGHTS CAUSING DRIVERS BEHIND ME TO BRAKE. ON TWO OCCAISIONS THE DRIVERS OF THE FOLLOWING CAR HAVE MADE THREATENING GESTURES TO ME. THE DEALER HAS BEEN UNABLE TO CORRECT THIS PROBLEM EVEN THOUGH THEY HAVE SAUGHT HELP FROM THE MANUFACTURER. THE DEALER HAS TOLD ME THAT THEY HAVE ANOTHER CUSTOMER WITH THE SAME PROBLEM.
Source: NHTSA WEB SITE -
2003 SUZUKI GRAND VITARA XL-7- N BABYLON, NY
I BOUGHT THIS VEHICLE FROM A SUZUKI DEALER ON LONG ISLAND, 14 MONTHS AFTER I BOUGHT A SUZUKI 2003 AERIO SX AWD, FROM THE SAME DEALER. THE AERIO HAD LOUD HUMMING IN THE REAR OF THE CAR. BROUGHT IT BACK 3 TIMES BEFORE THEY HAD A FACTORY REP TELL THEM THAT THE REAR DIFFERENTIAL WAS DEFECTIVE. THEY REPLACED IT, AND ALTHOUGH THE HUMMING WAS GONE, THERE WAS A TERRIBLE VIBRATION WHEVER I STEPPED ON THE GAS. BROUGHT IT BACK 2 TIMES BEFORE THEY SAID THAT THE ENGINE MOUNTS WERE DEFECTIVE. THEY ORDERED THE PARTS IN EARLY NOVEMBER, AND SAID THEY WERE ON BACKORDER. THIS IS A 2003 CAR !!! I WENT BACK TO THE DEALER, AND THEY MADE ME A "GREAT" DEAL. THEY SOLD ME THIS 2003 XL7 WITH 11206 MILES. AS I DROVE THE CAR HOME, I NOTICED A VERY SEVERE WIND NOISE COMING FROM THE LOWER LEFT SIDE OF THE WINDSHIELD, AND A WHINING TYPE NOISE WHEN FIRST STEPPING ON THE GAS. AGAIN, THIS IS A 2003 CAR. THIS WAS 12/22/03. I CALLED THE DEALER AND SAID THAT I WOULD DROP IT OFF AFTER CHRISTMAS. I DID, AND THEY SAID A FACTORY REP DROVE THE CAR AND SAID THERE WAS NOTHING WRONG. HOW CAN SUZUKI SELL CARS THAT SEEM TO HAVE THESE "NORMAL PROBLEMS" ? WELL I'M ONLINE AND TRYING TO FIND INFORMATION ABOUT THIS CAR, AND FIND OUT THAT THE CAR WAS BOUGHT BY THE DEALER AT AN AUCTION IN COLORADO. THEN I GO ON YOUR WEBSITE AND FIND THE RECALL ABOUT THE WINDSHIELD PROBLEM. I AM AFRAID TO DRIVE THIS CAR. OBVIOUSLY THIS MUST BE THE AIR I FEEL RUSHING IN AT THE BOTTOM OF THE WINDSHIELD. I CAN'T BELIEVE THIS. I AM BRINGING THE CAR BACK TO THE DEALER TOMORROW. I AM VERY AFRAID TO DRIVE IT. THE "GREAT" DEAL WITH THE XL7 NOW COSTS ME MORE MONEY EVERY MONTH AND HIS "MISTAKE" ADDED ANOTHER YEAR ONTO MY PAYMENTS. IS THERE SOMEONE I CAN GO TO ABOUT THIS, EVEN THOUGH IT'S BEEN 3 WEEKS SINCE IT WAS PURCHASED ? THIS IS REALLY NOT FAIR. NOW I HAVE TO WORRY THAT MY WINDSHIELD WILL POP AND I COULD BE SERIUOSLY INJURED OR DIE IF I'M IN AN ACCIDENT ??? I THINK NOT. ALL BECAUSE I BOUGHT SUZUKI. THANKS, CINDY BAEYENS. *AK
Source: NHTSA WEB SITE -
1999 SUZUKI GRAND VITARA- MONTGOMERY, AL
CONSUMER STATED THAT WHILE DRIVING VEHICLE BEGAN TO SHAKE NO MATTER WHAT SPEED IT WAS TRAVELING. CONSUMER TOOK VEHICLE TO REPAIR AT LEAST 10-15 TIMES, AND EACH TIME CONSUMER WAS TOLD THAT THEY COULD NOT FIND WHAT WAS THE CAUSE OF THE PROBLEM BECAUSE THEY COULD NOT DUPLICATE THE SHAKING. ONCE CONSUMER TOOK THE VEHICLE TO A TIRE DEALER, MECHANIC DROVE THE VEHICLE, AND TOLD CONSUMER THAT THE CALIPERS WERE STICKING AT THE TIME OF ACCELERATION. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1999 SUZUKI GRAND VITARA- LANCASTER, PA
RECALL 03V512000 CONCERNING ACCELERATOR CABLE CASING CAP FAILURE. DEALER INDICATED TO THE CONSUMER THAT THE PARTS WERE ON NATIONAL BACK ORDER, AND WON'T BE AVAILABLE FOR A COUPLE OF MONTHS.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE