SUZUKI Complaints

FUEL LEAKED OUT OF THE TOP OF THE GAS TANK WHILE IN IDLE AND DRIVING. SUZUKI VZ800 2000 MOTORCYCLE. *JB

DRIVELINE VIBRATION AT OVER 57 MPH. 24,000 MILES. DEALER SAYS THERE IS NOTHING WRONG, ITS NORMAL FOR THAT VEHICLE! LOOKING AT IT ON LIFT FOR A HOUR, CHECKED TIRE PRESSURE, SAYS EVERYTHING IS NORMAL. THERE IS A DRONING TYPE NOISE DEFINITELY DRIVELINE RELATED, ANY PASSENGER WITH THEIR EYES CLOSED CAN TELL WHEN YOU ARE GOING OVER 57 MPH. EITHER DRIVESHAFT PROBLEMS OR TRANSMISSION, TRANSFER CASE,REAR END PROBLEM. ORIGINAL TIRES HYDROPLANING AT 24,000 MILES. HAD TO REPLACE TIRES, ALSO ALIGNMENT WAS OFF VEHICLE PULLS TO SIDE. SECOND DEALER ALSO SAYS THERE IS NO PROBLEM. *NLM

A BURNING ODOR IN THE CAR FOR OVER A YEAR. HAVE TAKEN IT TO DEALERSHIP TWICE. HAVE SPOKEN WITH SUZUKI COMPANY WHO HAS TOLD ME TO CONTINUE TAKING IT TO DEALER. THE DEALER ONLY STEAM CLEANS THE ENGINE. *NLM

I HAVE A 2002 HAYABUSA MOTORCYCLE. ABOUT A MONTH AGO WHEN ATTEMPTING TO START THE BIKE THE STARTER GEAR WOULD SLIP AND I WOULD HEAR AN ABNORMALLY LOUD CLANKING SOUND. FINALLY, I ATTEMPTED TO START THE BIKE AND THE STARTER WOULD NOT ENGAGE, (JUST SPINNING UP). I HAD TO HAVE THE BIKE TOWED ($75) TO THE DEALER WHO IS AWARE OF THE ISSUE. WHEN I CALLED SUZUKI USA THEY REFUSED TO ACKNOWLEDGE THE ISSUE. AFTER SOME RESEARCH I DISCOVERED THAT THE ISSUE IS DISCUSSED IN TECHNICAL SERVICE BULLETIN 126 ISSUED BY SUZUKI. THEY WILL UPGRADE THE STARTER GEAR PARTS ONLY WHEN FAILURE OCCURS. I FEEL THEY SHOULD ISSUE A RECALL. *AK

THE TRANSMISSION DID NOT EASILY GO INTO 3RD GEAR. THERE WAS A HORRIBLE VIBRATION AND NOISE WHEN DRIVING DOWN THE ROAD AND A FEELING OF LOSS OF CONTROL OF THE VEHICLE WHEN TRAVELING ON THE HIGHWAY. *TT

VEHICLE BURNS 1 QUART OF OIL EVERY 1000 MILES. 2ND ROW SAFETY BELTS ARE FRAYED ON PASSENGER & DRIVER SIDE FROM RUBBING AGAINST INTERIOR PLASTIC OF VEHICLE.

THE ENGINE WOULD NOT TURN OVER, COULD NOT BE JUMP STARTED, AND WAS TOWED TO THE DEALERSHIP. THE DIAGNOSIS WAS A DEAD CELL BATTERY AT ~48,000 MILES. TWO WEEKS LATER THE ENGINE WOULD NOT TURN OVER, BUT EVENTUALLY DID AFTER A JUMP START. THE FOLLOWING TWO WEEKS, WHEN THE KEY WAS TURNED TO TRY AND START THE ENGINE, ALL THAT HAPPENED WAS A CLICKING NOISE. JUMP STARTING WAS INEFFECTIVE. IT WAS TOWED AGAIN TO THE DEALERSHIP. THE DIAGNOSIS IS ENGINE SIEZURE. THE VEHICLE IS FOUR YEARS OLD, WITH ~48,000 MILES, AND PERFECT SERVICE RECORDS. THE DEALER RECOMMENDS REPLACING THE ENTIRE ENGINE IN ORDER FOR THE VEHICLE TO RUN AGAIN.

THE VEHICLE EXPERIENCED THE SAME DEFECT AS NHTSA RECALL 96-V-121-002 RELATED TO THE FUEL TANK. THE CONSUMERS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *NLM

WHILE DRIVING OIL LEAKED ONTO THE REAR TIRE. *NLM THE CAUSE WAS MASSIVE CRANK CASE PRESSURE IN WHICH THE MOTOR BUILT UP THE CRANK CASE AND POURED OIL OUT OF THE MUFFLER AIR BOX INTO THE MOTOR WITHOUT WARNING. *SCC

WE PURCHASED 2 NEW SUZUKI'S XL7 2002 WITH BRIDGESTONE DUELER HT687 P235/60/R16. STARTED VIBRATING ALMOST FROM THE START. TERRIBLE PULSING WHEN USING THE BRAKE. HAD TIRES FORCED ROAD BALANCED 3 TIMES. NO CHANGE. 4 WERE REPLACED ON ONE CAR AND ONE ON THE OTHER. PROBLEM STILL EXISTED. WE WERE TOLD BY FIRESTONE DEALER THAT IT WAS NOT THE TIRES. HE SAID THERE WAS SOMETHING WRONG WITH THE CAR, SUCH AS BRAKES OR SOMETHING WRONG WITH THE FRONT END. WE HAD AN INDEPENDENT DEALER CHECK ALL THE ABOVE AND COULD ONLY FIND A PROBLEM WITH THE TIRES. AFTER FEELING LOST, I WROTE FIRESTONE WITH THE COMPLAINT AND FINALLY WAS CONTACTED BY THEM. FIRESTONE/BRIDGESTONE FINALLY AGREED TO REPLACE ALL 10 TIRES A YEAR LATER WITH WHAT EVER TIRE WE CHOOSE. THEY AGREED TO PAY $80.00 PLUS MOUNTING AND BALANCING TOWARD THE 10 TIRES WE WANTED AFTER SOME ARGUING. THE DUELER 687 EMITTED A LOUD BUMPING WHEN DRIVING AND VIBRATION WHEN BRAKES WERE APPLIED. WHEN TIRES THE WERE REMOVED, WE NOTICED CUPPING ON SOME. ALSO NOTICED TIRES WERE NOT ALIKE, SOME WERE STEEL PLUS POLYESTER OTHERS WERE STEEL PLUS POLYESTER PLUS NYLON. I DO NOT RECOMMEND THESE TIRES AT ALL. WE WERE TOLD BY THE CAR DEALER, THAT THESE TIRES WERE DESIGNED FOR THIS SUV.*JB