SUZUKI Complaints

WHILE DRIVING AIR CONDITIONER COMPRESSOR STARTED TO MAKE NOISE. THEN, COMPRESSOR WENT OUT. DEALER NOTIFIED.*AK

CONSUMER NOTICE OIL LEAKING FROM THE ENGINE WHEN THE BRAKES ARE APPLIED THE PEDAL GOES TO THE FLOOR RESULTING IN EXTENDING STOPPING. DEALER INSPECTED THE VEHICLE. PLEASE PROVIDE FURTHER INFORMATION.*JB

THE REAR BRAKES NEED TO BE REPLACED EVERY 4000. THE FIRST TIME IT RUINED THE ROTOR , NO WARNING , SOUND OR OTHERWISE REAR WHEEL LOCKED UP. AFTER SEVERAL LONG DISTANCE CALLS TO AMERICAN SUZUKI, MY EXTENDED WARRANTY OFFICE AND DEALER THEY WERE REPAIRED AT NO CHARGE TO ME. BUT I STILL NEED TO REPLACE THE EVERY 4000 MILES OR RISK LOCKING UP THE REAR WHEEL AGAIN. THEY WEAR OUT EVEN THOUGHT I GENERALLY USE THE FRONT BRAKE FOR PRIMARY STOPPING. THE CLUTCH WAS SLIPPING REAL BADLY AT 9000 MILE, SO I HAD DEALER REPLACE , AT MY EXPENSE , SINCE I WAS TOLD NOT COVERED UNDER WARRANTY.THE NEW CLUTCH STARTED SLIPPING AGAIN AT 13000 MILES. VERY SCARY SITUATION WHEN TRYING TO PULL OUT IN TRAFFIC. CONTACTED MY DEALER AS WELL AS AMERICAN SUZUKI. AMERICAN SUZUKIS RESPONCE TO MY DEALER WAS SOUNDS LIKE YOUR CUSTOMER WANTS SOMETHING FRO NOTHING. NOT TRUE , BUT I HAVE PURCHASE A 10,000 DOLLAR BIKE THEY SHOULD STAND BEHIND THEIR PRODUCT PARTICULALY WHEN IT IS A SAFETY ISSUE ,IT APPEARS THEY ARE WAITING TILL SOMEONE DOES GET KILLED BY THIS MACHINE. WILL SEND A COPY OF THE LETTER I AM SENDING TO AMERICAN SUZUKI .*AK

WHEN PUTTING MOTORCYCLE IN FIRST GEAR AND GOING DOWN A SLIGHT DECLINE, VEHICLE WILL JUMP OUT OF FIRST GEAR AND GO INTO NEUTRAL. *AK THE TRANSMISSION HAS JUMPED OUT OF GEAR AT LEAST FIVE TIMES ON THE DECLINE OF A HILL. THERE IS ALSO A FALSE NEUTRAL BETWEEN FOURTH AND FIFTH. *JG

BRAKE FAILURE. *AK CONSUMER STATES WHEN APPLYING BRAKE PEDAL, 11-1/2 SHOE CATCHES LOWER LEFT CORNER OF GAS PEDAL ALLOWING ENGINE TO REV UP. *TT

VEHICLE STALLED AT 20 MPH. TOWED TO REPAIR SHOP. FUEL GAUGE SENDING UNIT HAD TO BE REPLACED.*AK

ENGINE WAS LEAKING OIL AND COULD HAVE CAUSED A FIRE. CAUSE UNKNOWN. DEALER NOTIFIED.*AK

THE VEHICLE STRUTS BROKE WHILE DRIVING, THE CONSUMER NEVER RECEIVED RECALL NOTICE 00V-008 RELATING TO THE STRUT ROD. NLM

CONSUMER STATED THAT THE KEYLESS REMOTES WOULD NOT WORK, CONSUMER WAS INFORMED THAT THE WRONG MODULE HAD BEEN INSTALLED ON VEHICLE. *SLC

VEHICLE WHEN PURCHASED FROM DEALERSHIP-HAD A LOUD SOUND-WE ASSUMED THAT THIS WAS NORMAL-THE SALES PERSON ATTACHED A $1500 WARRANTY ON THE VEHICLE AS IF IT WAS A PART OF THE DEAL-THIS VEHICLE WAS SELECTED BY THE SALES PERSON WE NEVER SAW THE VEHICLE BEFORE THE SALE OR ONE LIKE IT-WE WENT ALONG WITH THE DEAL ONLY BECAUSE WE NEEDED A VEHICLE FOR OUR FAMILY-AN THEY WERE WILLING TO HAVE IT FINANCED-AND OUR CREDIT WAS NOT TERRIFIC-NOW WE KNOW WHY THEY ATTACHED THE WARRANTY BECAUSE OF THE BAD ENGINE-THE VEHICAL WAS SO SMALL FOR OUR FAMILY THAT WE WENT TO TRY TO TRADE IT IN FOR A FAMILY VAN AT A DIFFERENT DEALERSHIP-THE SALES MAN TOLD US THAT THE VEHICLE SHOULD NOT BE SOUNDING THIS LOUD-HE SAID THAT YOU SHOULD NOT HEAR THE SOUND OF THE ENGINE-THATS WHEN WE TOOK IT BACK TO THE DEALERSHIP-AT FIRST THEY SAID IT WOULD ONLY TAKE 2DAYS FOR REPAIRS-BUT NOW THEY ARE SAYING AT LEAST ONE WEEK AND THAT THE WHOLE ENGINE MUST BE TAKEN APART-AN THAT THEY WERE HAVING PROBLEMS WITH THE TIMING CHAIN-SINCE THEY DID NOT OFFER US A LOANER WE HAVE TO TRANSPORTATION-WE THOUGHT THAT IF YOU PURCHASED A VEHICLE FROM A PLACE LIKE THE FORD DEALERSHIP -WHO IS WELL KNOWN! WE WOULDN'T HAVE TO WORRY ABOUT BEING FRAUDED BUT WE GUESS WE WERE WRONG -THE PURCHASE OF THIS VEHICLE HAS BEEN A NIGHTMARE TO OUR FAMILY-PLEASE NOTIFY US ABOUT WHAT CAN BE DONE-WE CAN'T AFFORD TO PAY FOR A LEMON FROM THE FORD DEALERSHIP. NO SAFETY DEFECT LISTED. *AK