SUZUKI Complaints

RECALL# 01V146000/ MANUFACTURER'S RECALL 04 CONSUMER STATED GOT RECALL ON JUNE 7,2001, AND NOTIFIED DEALER ABOUT RECALL. TWO MONTHS LATER, AND REPAIRS STILL HAVE NOT BEEN DONE BECAUSE DEALER DID NOT HAVE THE PARTS. CONSUMER STATED MANUFACTURER WAS NOT SENDING ENOUGH PARTS.*AK

01 F 011 000/FUEL PIPE:DEALER, GERALD SUZUKI; NAPERVILLE,IL; PHONE# 630/355-3900 UNABLE TO HONOR MANUFACTURER'S RECALL DUE TO NO PARTS. LATER, CONSUMER CONTACTED ANOTHER DEALER, AND WAS ALSO INFORMED OF NO PARTS AVAILABLE UNTIL 3-4 MONTHS. *AK CONSUMER HAS STILL NOT HAD RECALL REPAIRS COMPLETE DUE TO NO PARTS. *SLC

VEHICLE CANNOT BE SERVICED FOR RECALL 01V146000. DEALERSHIP IS UNABLE TO OBTAIN PARTS FROM MANUFACTURER. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK

CONSUMER IS CALLING IN REGARD TO NHTSA RECALL# 01F011000 FOR FUEL HOSE. DEALER HAS BEEN CONTACTED FOR REPAIRS, BUT IS UNABLE TO COMPLETE WORK FOR LACK OF PARTS. PLEASE PROVIDE FUTHER DETAILS.*AK

OIL WAS LEAKING BECAUSE SPROCKET SEAL WAS NOT SEALED TIGHT ENOUGH. MOTORCYCLE HAS BEEN TO DEALER 4 TIMES. OIL FLIES BACK ON BACK WHEEL AND MOTOR. MANUFACTURER WAS NOT CONCERNED WITH PROBLEM.*AK

BOUGHT THIS VEHICLE 4 DAYS AGO. HAS EXCESSIVE VIBRATION IN DRIVETRAIN. IN FOR SERVICE TWICE AT DEALER (1ST TIME REPLACED TIRES-DID NOT CURE PROBLEM) IT IS NOW AT THE DEALER'S SERVICE DEPARTMENT (9/4/01) FOUND A TSB (01-04-17-002) FOR THE CHEVROLET TRACKER (SUZUKI TWIN) FOR POWER TRAIN:DRIVELINE:SHAFT CHAIN:PROPELLOR:DRIVE. THIS IS IDENTICAL TO THE PROBLEM WE ARE HAVING. DEALER SEEMS UNAWARE OF TSB FIX .*AK

FUEL INJECTION SYSTEM FLOODED WHILE THE CAR SAT OVERNIGHT IN A GARAGE; THIS HAPPENED 3 TIMES AND HAD TO BE TOWED EACH TIME. HEAT SHIELD PROBLEMS WITH THE EXHAUST SYSTEM. THE DEALERSHIP WAS WELL AWARE OF THE PROBLEM AND STATED THAT SUZUKI KNEW ABOUT THE PROBLEM BUT WAS NOT DOING ANYTHING TO FIX IT. FINALLY THE PROBLEM WAS FIXED AFTER 7 TIMES. ALSO THERE IS A RECALL ON THIS VEHICLE FOR A POSSIBLE ENGINE FIRE UNDER ADVERSE COLD CONDITIONS.*AK

SPOUSE PARKED IN FRONT OF A STORE.PUT IN PARK, SIT THERE AWHILE FILLING OUT PAPERWORK AND THEN WENT INSIDE. SLIGHT INCLINE TO REAR OF VEHICLE. WHEN DRIVER GOT OUT, LEFT PASSENGER IN VEHICLE.PASSENGER HEARD POP AND VEHICLE STARTED ROLLING BACKWARDS. PASSENGER SCARED AND DEPARTED VEHICLE AND DRAGGED SEVERAL FEET.(TOOK PASSENGER TO HOSPITAL LATER) VEHICLE CONTINUED TO ROLL UNTIL CONTACT WITH TREE PREVENTING IT FROM JUMPING CURB INTO STREET. APPARENTLY VEHICLE POPPED OUT OF PARK INTO NEUTRAL. PREVIOUS COMPLAINT TO DEALER ABOUT AUTO JUMPING FORWARD AT STOPS AND BRAKES APPLIED TO PREVENT COLLISION WITH AUTO IN FRONT. THEY REPORTED NO TROUBLE FOUND. INFORMED ON THEM MORE THAN ONE OCCASION THAT IT WAS INTERMITTENT. VEHICLE WAS DOING THAT VERY SAME THING VERY BADLY PRIOR TO INCIDENT. DUPLICATED SCENE WITH MY VAN AND AS SOON AS I PUT INTO NEUTRAL IT IMMEDIATLY BEGAN TO ROLL BACKWARDS. THIS IS AN UNSAFE VEHICLE!*AK

CLUTCH WELL ARM BROKE WHILE DRIVING. WAS UNABLE TO DISENGAGE THE CLUTCH. DEALER / MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. PROVIDE ANY FURTHER INFORMATION ON THIS MATTER.*AK

SUZUKI HAS CONFIRMED THAT THE SOFTWARE IN THE VECHICLE TURNS ON THE CHECK ENGINE LIGHT AT 50,000 REGARDLESS WHETHER THERE IS A REAL PROBLEM. VEHICLE WAS SERVICED A LITTLE BEFORE 50,000 MILES. BECAUSE OF THIS LIGHT MY WIFE WAS AFRAID TO DRIVE THE VECHICLE UNTIL IT WENT IN FOR SERVICE AGAIN. SERVICE CENTER REPORTED NO PROBLEM WITH VECHICLE AFTER A $90 DIAGNOSTIC. THEY SPENT 1.5 HOURS LOOKING FOR A NON EXISTANT PROBLEM. ASKED SUZUKI TO REIMBURSE, THEIR CS REP LOURAINE AT 800-934-0934 HUNG UP AFTER ADMITTING TO THE 50K LIGHT BUT SAYING I SHOULD TAKE UP WITH DEALER. IF THE NHTSA WANTS OWNERS TO TAKE WARNING LIGHTS SERIOUS IT MUST STOP THIS PRACTICE OF USING TRICKS TO PIMP SERVICE WORK. NOTHING IN THE OWNERS MANUAL INDICATES THE 50,000 MILE SERVICE LIGHT. THE SERCET TO SAFETY IS MAINTEAIN THE VECHICLE AND RELY ON DIAGNOSTICS. MAKE SUZUKI CHANGE THE SOFTWARE ON ALL VECHICLES AND OUTLAW THYE PROCESS OF TURNING ON THE WARNING LIGHTS WHEN THERE'S NO PROBLEM.*AK