2024 TESLA CYBERTRUCK Complaints

The contact owns a 2024 Tesla Cybertruck. The contact stated while driving 49 MPH with the Full Self-Driving (FSD) activated, the destination was entered, and the system announced the direction steps and suddenly the Full Self-Driving (FSD) disengaged independently causing the driver to be required to take control of the vehicle. During the independent disengagement of the Full Self-Driving (FSD), the vehicle abruptly accelerated and almost struck another vehicle in a head-on collision. The contact was concerned that the failure could result in a crash if other vehicles were in the opposite direction. On a separate occasion, the contact stated that the Full Self-Driving (FSD) was engaged and driving at various speeds, and the vehicle independently maneuvered into oncoming traffic on a 2-lane road causing the contact to have to take control of the vehicle. A crash was avoided; however, the contact was concerned that if there had been a median barrier it could have resulted in a crash. In addition, the contact stated there was a second occasion where the vehicle was in Full Self-Driving (FSD) and veered into oncoming traffic, and manual control of the vehicle was required. The failure was not recorded via the Tesla App. A dealer was contacted, and a service appointment was scheduled for a diagnostic test. The Tesla Service Advisor informed the contact that there was nothing in the systems logs that there was an error, and the dealer was not able to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure several times. The failure mileage was approximately 2,000.

on [XXX], I was driving my cybertruck on highway, at speed 55mph. the stainless panel on driver side, the one, on top of the windows, suddenly start falling off. This is the first winter for cybertruck. the stainless panel is hard and sharp enough to hit other cars. I pulled the car over. Please see my pictures below. Also, i included the youtube link here for your reference. [XXX] This is a serious safety issue. because the body side's stainless panels are glued on the frame with some kind of adhesive, metal to metal, and the nuts hold the frame to the body. Due to the cold temperature and the glued dry up. the stainless panels start falling off. i took a pictures of the new parts to proof that the stainless panel is glued by adhesive to the black frame INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Upper passanger trim piece fell off while driving on street, could have hurt another motorist. When new piece was fixed by Tesla service center, I advised them to replace drivers side just in case and they stated they will not be able to until it falls off. This trim comes in two pieces, one is bolted to the truck and the other is glued onto the bolted piece, the glued piece peeled off. Here is a youtube video showing in more detail the problem. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On [XXX], while driving highways for over 2 hours, the windshield became very dirty with dried debris from the road. I activated the window cleaning function on the steering wheel ( for the first time) and could not clear the dirt from the passenger side. I tried many times, but no result. The drivers side did clean acceptably. But not the passenger side! I could see arcs on the windshield where the wiper attempted to drop fluid. There were 8 or 9 such arcs left after the wiper withdrew. I did see cleaning solvent near the outside of the windshield. But I could not see out of the windshield. Reported same to Teslas customer svc and a service visit was scheduled for Jan. 8, 2025. By this time I had manually cleaned the window and verified the solvent well was full. Svc agent said, no one else complaining and system is operating 100% as designed. Experienced same situation again on [XXX]. Customer svc again scheduled an on site svc call for Feb 7 2025. I then saw on facebook, over 50 other people complaining of exactly the same problem. Most had tried svc and heard the same informational as I. Some included photos of the problem, some had their wiper or pump replaced, other e told that Tesla was planning an OTA update to cure the problem. I did a walk-in to svc on Jan 27,2025, and was told there is no guidance from corporate on this matter and that as far as they knew, corporate was not aware of the problem. I'll keep my appointment on Fri and hopefully I'll have some relief. I hate not seeing things coming from my right side! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When driving in a winter storm, headlights quickly become snow packed rendering them useless. This is extremely dangerous driving in any snowstorm at night. The light bar does not provide sufficient visibility at night and also can become ice packed.

The wiper will not clear the windshield it only smears and leaves streaks causing visibility issues. The automated wiping feature also does not operate properly and it will wildly wipe at high speed with nothing on the window and then do nothing when it is covered in water and road dirt. It will also dry wipe for no reason and smear what ever is on the window causing a visibility issue and then with the unfortunate combination of poor washer fluid output and poor blade contact it cannot clean the windshield properly. To be clear, it does not just take awhile to clean, it cannot clean the window regardless of how long you use the wiper wash function. It is a complete failure and I cannot get Tesla to address it. I made an appointment Dec. 6th for Jan. 31st (first available) and it was pushed, with no reason, to Feb 27th. After my current business trip, I will be discontinuing driving the vehicle if there is any chance of bad weather, it is that bad of an visibility issue and would be as unsafe as me driving without my glasses, looking through streaks and haze obscure important details I feel I cannot see the roadway good enough to operate the Cybertruck safely.

When any salt or other road debris is present on the windshield, the windshield wiper along with the washer fluid does not clean the windshield. Instead the windshield visibility is worse leading to low visibility. Overall I believe there are two flaws: 1. The wiper does not have enough downward force to keep enough contact with the windshield 2. When you attempt to clean using the washer fluid spray there is not enough washer fluid sprayed onto the windshield. Instead the amount is so low that it leads to additional streaking causing additional visibility issues. Due to this anytime I drive with salt on the roads I am at an increase risk to any issues that can occur during lower visibility while driving. Many others have also reported the same behavior [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

WHILE DRIVING MY CYBERTRUCK ON FREEWAY USING TESLA'S FSD (FULL SELF DRIVING). VEHICLE SUDDENLY ACCELERATED, GOT OUT OF CONTROL AND CRASHED IN TO THE RAILING. LUCKLY I WAS ABLE TO CONTROL AFTER THR CRASH AND DROVE IT SAFE LOCATION. TRUCK IS SEVERELY DAMAGED AND TESLA IS NOT RESPONDING TO MY COMPLAINT. WE NEARLY GOT KILLED. PLEASE HELP.

The contact owned a 2024 Tesla Cybertruck equipped with Pirelli Tires, Tire Line: Scorpion ATR, Tire Size: 285/65/R20, DOT Number: N/A. The contact stated that while driving at 70 MPH, he heard a loud bang, and the vehicle veered to the left. No warning light was illuminated. The contact attempted to steer right, but the vehicle failed to respond. The vehicle struck another vehicle in the left lane before both vehicles crashed into the median barrier wall. The contact's vehicle then spun into three right lanes and came to a complete stop on the right shoulder. The air bags were deployed. Upon inspection, the contact discovered that the rear driver's side rim was fractured. The contact and three passengers were taken to the hospital via ambulance. The contact sustained third-degree burns on his arms as a result of the air bag deployment. The second passenger had cuts on the head from the seat belt. The third passenger had cuts and bruises on the face from the seat belt. The fourth passenger sustained no injuries. A police report was filed and stated that the failure was caused by the rear driver's side tire blowout. The vehicle was towed to a tow yard and was deemed totaled by the insurance company. The manufacturer was not made aware of the failure, but the contact obtained the event data report and summary. The failure mileage was approximately 8,504.

During back camera was covered with rain, rear view was totally blind bec of rain drops. It's unsafe with rain and back camera totally covered with rain drop