2024 TESLA CYBERTRUCK Complaints

The vehicle's tonneau cover was defective from the day of delivery and remained unusable for approximately the first 12 months of ownership. Factory over-application of adhesive forced the rear window against the tonneau rollers, preventing operation. I purchased this vehicle specifically for its cargo bed functionality for business use. The cover was finally repaired at Tesla Lincoln, NE when a senior technician was present — root cause identified as a manufacturing defect present from the factory. Component: Tonneau cover / rear bed cover system. Safety: Debris containment failure — unsecured cargo bed.

My vehicle achieves only 80-100 miles of real-world range per charge, requiring charging to 100% to reach even this reduced figure. On April 30, 2026 at 11:08 PM, I documented energy consumption of 460.8 Wh/mi — 37% worse than the specification required to achieve Tesla's advertised range of 318-340 miles. Component: High voltage battery / power distribution system. Safety risk: Severe undisclosed range reduction means the vehicle may reach 0% charge in locations and at times the driver does not anticipate based on advertised specifications, creating stranding and safety risks. Manufacturer response: Raised on May 21, 2026 recorded call with Tesla corporate. Tesla acknowledged the issue and said to discuss at service — but all service appointments have been cancelled since December 2025.

Beginning approximately December 2025, my vehicle produces a severe grinding sound when attempting to accelerate. The sound has been consistent and ongoing for approximately 6 months. Confirmed verbatim on recorded Tesla corporate support call May 21, 2026: "If I try to accelerate it's making this horrible grinding sound. This has been going on since December." Component: Drivetrain / power unit (unknown — Tesla has never inspected). Safety risk: Grinding on acceleration indicates mechanical failure in the drivetrain that could result in sudden loss of power or vehicle control. Manufacturer response: Tesla Pensacola GM intentionally cancelled 8 consecutive service appointments since December 2025 — confirmed on recorded Tesla corporate call May 29, 2026. Owner stated on Tesla's recorded line: "For the last two years it's been broken. I've literally had it in the shop more than I've driven it." Tesla has never examined the source of the grinding sound. As of May 29, 2026, vehicle is at Tallahassee Service Center. Tesla escalated to Regional Manager on May 29, 2026. Available for inspection: Yes — vehicle at Tesla Tallahassee Service Center.

My vehicle's windshield wipers were completely inoperable for an extended period. I drove this vehicle across multiple states without functional windshield wipers — confirmed on a recorded Tesla corporate support call dated May 21, 2026. This is also covered under NHTSA Recall 24V456000 (Windshield Wiper Motor failure), which Tesla Pensacola failed to identify or perform. Tesla Council Bluffs, IA identified this recall as requiring urgent attention. Safety risk: Operating a vehicle at highway speed without functional windshield wipers in any precipitation is extremely dangerous. I drove cross-country in this condition. Manufacturer response: Tesla Pensacola stated the vehicle had "nothing wrong." Tesla Council Bluffs identified the recall. Recall has still not been performed.

NHTSA Recall 26V255000, issued April 22, 2026, covers brake rotor studs that may crack, potentially causing wheel separation at speed. This critical safety recall has not been performed on my vehicle. Tesla Pensacola cancelled all service appointments since December 2025 without performing any recall work. Safety risk: Wheel separation at highway speed is a life-threatening defect. I have been driving this vehicle since April 22, 2026 — over one month — with potentially cracked brake rotor studs because Tesla has refused to schedule and complete service. As of May 27, 2026, the vehicle was towed to Tesla Tallahassee without my knowledge or a loaner vehicle provided, and Tesla is now refusing to perform service without my in-person presence. Available for inspection: Yes — vehicle at Tesla Tallahassee Service Center.

NHTSA Recall 24V276000 covers an accelerator pedal pad that can dislodge and become trapped under the pedal, causing unintended acceleration. This recall was identified as active and unperformed on my vehicle by Tesla Council Bluffs, IA. Tesla Pensacola told me the vehicle had "nothing wrong" and performed no recall work despite multiple service visits. Safety risk: Unintended acceleration is an extreme safety hazard capable of causing fatal accidents. Manufacturer response: Tesla Pensacola failed to identify or perform this safety recall. Tesla Council Bluffs immediately identified it as requiring urgent attention. Available for inspection: Yes — vehicle at Tesla Tallahassee Service Center.

NHTSA Recall 24V832000 covers a drive inverter defect that can cause complete loss of drive power. This recall was identified as active on my vehicle when I drove cross-country to XXX. Tesla Pensacola [XXX] ) told me "nothing was wrong" and did not perform this recall despite having the vehicle in for service multiple times. Component: Drive inverter / power train. Safety risk: Complete loss of drive power at highway speed is an extreme safety hazard. Manufacturer response: Tesla Pensacola stated the vehicle had no issues and performed no recall work. Tesla Council Bluffs, IA immediately identified this recall as requiring urgent attention on the same vehicle. Available for inspection: Yes — vehicle currently at Tesla Tallahassee Service Center. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

All vehicle cameras failed simultaneously on May 12, 2026 at approximately 4:41 PM. Tesla app displayed "Cameras Unavailable — Please try again later." All camera-dependent systems were completely inoperable: Autopilot, FSD, Sentry Mode, dashcam/TeslaCam. Component failed: Entire forward and perimeter camera system. Vehicle available for inspection at Tesla Tallahassee Service Center. Safety risk: Vehicle cannot safely operate driver assistance systems with all cameras dead. Total loss of rear/side visibility systems while driving. No warning prior to failure. Manufacturer response: Tesla Pensacola general manager intentionally cancelled 8 consecutive service appointments — confirmed on recorded Tesla corporate call May 29, 2026. Owner drove 2.5 hours to one appointment and the GM rescheduled it without any notice. Tesla corporate agent confirmed on record: "You shouldn't have to travel to a service center that's over 100 miles away when you have one that's close to you." As of May 29, 2026 vehicle is at Tallahassee SC — Tesla refusing to provide a loaner or complete repairs. Owner has been without vehicle 24-48 hours despite being promised a loaner at time of tow. Prior warning: TeslaCam left-repeater camera failure events auto-saved December 15, 2025 — system was already failing 5 months prior to total failure. Was defect reproduced by dealer: No — Tesla refused to inspect despite 8 cancelled appointments.

I am submitting a safety complaint regarding the rear visibility system on my Tesla Cybertruck. The physical rear view mirror does not provide any usable visibility of the roadway behind the vehicle. The design of the rear window and cargo area blocks the view, which makes the mirror ineffective for its intended safety function. Because the physical mirror cannot be used, the driver must rely on the rear camera feed displayed on the center screen. This is the only way to see directly behind the vehicle during normal driving. However, the rear camera feed disappears every time the turn signal indicators are activated. When the indicators turn on, the screen automatically replaces the rear view with the side camera view. This removes all rear visibility at the exact moment when the driver needs full awareness for lane changes, merging, and turning. This behavior cannot be disabled or overridden. It is part of the default software design. As a result, the driver is left without any functional rear visibility method during critical maneuvers. This creates a clear safety risk and raises concerns regarding compliance with FMVSS 111, which requires reliable rear visibility. The loss of rear visibility during lane changes and turns increases the risk of collisions with vehicles approaching from behind. Since the physical mirror is unusable and the digital feed is removed by the software, the driver has no safe or compliant way to monitor rear traffic during these maneuvers. I request that NHTSA investigate this issue and require Tesla to provide a remedy. A potential remedy would include keeping the rear camera feed visible at all times unless the driver manually chooses to remove it, or adding a dedicated rear view camera feed that remains active during all driving conditions.

PCS2 failed. Unable to AC charge. Afraid supercharging will go out next. Lots of errors on dash. Tesla says will take months for the part to come in, because thousands of others are failing, potentially stranding drivers.