2019 TESLA MODEL 3 Complaints

View complaints related to 2019 TESLA MODEL 3. The complaints found here are submitted by actual consumers with first hand experience. There are more than 600 complaints submitted for the 2019 TESLA MODEL 3. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2019 TESLA MODEL 3
    - Coto de Caza, CA

    I along with many people online have reported the occupant safety restraint system having an issue and setting off a fault. I took it back several times on a warranty to Tesla. However, they were unable to replicate the air. Now the air is started again. the car is out of warranty and Tesla wants $2000 now to put in a new airbag new occupant sensor and clip. This is absolute ridiculous, and has really undermined my faith in Tesla. They should not be having occupant faults.and not fixing it.

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - Fremont, CA

    The contact owns a 2019 Tesla Model 3. The contact stated while driving at an undisclosed speed, there was an abnormal squeaking sound coming from the front suspension. The sound was heard while making a turn. The vehicle was taken to the dealer where it was diagnosed with a failed upper control arm. The contact was informed that the upper control arm needed to be replaced. The vehicle was repaired. The contact stated that five days later the failure reoccurred. The vehicle was taken to the dealer; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that while the vehicle was at the dealer for a scheduled service appointment in May 2024, the vehicle was diagnosed with a failed suspension lateral link needed to be replaced. The contact was informed that the suspension lateral link needed to be replaced. The vehicle was not repaired. The contact was informed of two recalls, NHTSA Campaign Number: 23V235000 (Suspension) and NHTSA Campaign Number: 21V835000 (Suspension); however, the VIN was not included in the recalls. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 40,775.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 TESLA MODEL 3
    - League city, TX

    Driving on Hwy 8 (Houston Beltway), going west, dog came out from left side, Tesla auto pilot was engaged and did not detect collision with the dog. Car did not stop, did not alarm, dog was hit, my front bumper was damaged, and car kept on going.

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - San Diego, CA

    I’m at the Tesla service center and Tesla is refusing to perform recall work without payment/diagnostic time. Even though Tesla’s website and notices states that they will perform recall work free of charge they are in fact refusing to perform recall work free of charge. They are mandating that I be charged diagnostic fees for them to determine whether they will perform the recall work as of 11/13 at 7:15am per Marc the service advisor at Tesla Service Center Kearny Mesa.

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - Bakersfield, CA

    It brakes at highway speeds of 70 without reasons on cruise control and FSD. Happened three times on highway 46. It can be very bad if there was a car behind me. This happened to me through all these years since 2019.

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - CORAL GABLES, FL

    I was driving with food donations from my local shop to deliver them. I was about to turn left to go onto a different street when the car showed a notification that read "Steering Assist Reduced. Steering may require increased effort". It was incredibly hard to turn the steering wheel, left of right. If the car is moving very slowly is becomes increasingly harder to turn it, making it almost impossible to park.

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - Nashville, TN

    The OCS filter (occupant classification sensor) failed causing a “passenger restraint system fault”. This is simply a poorly designed component that fails. It is extremely common. The repair was quoted at nearly $2000 because the airbag and module have to be upgraded alongside it. Tesla sold a bunch of cars with a faulty $15 sensor, and is forcing $2000 worth of repairs just to get the passenger safety system to work.

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - Copiague, NY

    I am submitting a complaint regarding an unresolved safety issue with the front passenger restraint system in my 2019 Tesla Model 3 (VIN: [XXX] ). Since February 2024, I have encountered recurring alerts for this system, despite multiple service visits to address it. Service History and Concerns: The initial repair attempt on February 27, 2024, involved Tesla replacing the Occupant Classification System (OCS) filter module. However, the alert returned shortly after, showing the issue was not resolved. On October 14, 2024, I returned to Tesla, where they quoted $1,800 for further repairs, claiming my general warranty was expired. Their records indicate that this failure directly impacts the front passenger’s safety restraint, making it a serious defect. During a follow-up visit on October 23, 2024, the issue was confirmed but left unaddressed unless I paid out-of-pocket. This recurring fault poses a critical safety risk, as a defective restraint system compromises passenger protection in a crash. Tesla’s refusal to provide coverage, despite prior similar recalls for restraint systems, suggests a pattern of shifting safety costs onto consumers. I request the NHTSA to investigate this fault’s prevalence and require Tesla to provide a remedy that upholds passenger safety. Thank you for your attention to this serious issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - LIGHTHOUSE POINT, FL

    Upper control arm unit is defective on most model 3's. This has been reported by thousands of Tesla owners. After 50,000 miles the upper control arm will fail due to being assembled incorrectly, which causes a hard time driving the car and causing a strange sound in the suspension which can cause a risk in driving and increase the likelihood of an accident.

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - Woodbury, CT, CT

    I see in today's news that the NHTSA is investigating Tesla's FSD due to accidents in poor visibility, but the articles I've read are not discussing another visibility issue that may actually be more widespread. I already reported concerns with Telsa's FSD in incident 11618812, but I forgot to mention another issue I believe is crucial to the success or failure of Tesla's FSD, and I am surprised to find that nobody is talking about this serious flaw. Because Tesla's FSD relies on camera video only, the vehicle is blind in the dark. I live in a rural area, and on some roads without streetlights or other vehicles nearby illuminating the areas around the vehicle, Tesla's FSD falsely assumes that the side and rear facing cameras are obstructed because they cannot see in the dark. This was also an issue when my son and I drove home through the night from South Carolina. When we hit North Carolina on [XXX] in the middle of the night between cities and no streetlights, traffic was sparse so there was nobody behind or to the sides of the vehicle. Every few minutes, FSD falsely warned us that the cameras were obstructed, and alerted us that FSD's capabilities were limited. One point of view is that there was nobody there so my car was clear, and FSD could assume that everything is okay and suppress the warning, but what if the driver of the other vehicle at night failed to have their lights on? And how will FSD ever know that the camera is obstructed, or is in pitch dark? Take an average of the low light across multiple cameras? Is that risky? In my opinion, Tesla's FSD cannot rely on video alone and either needs to use LIDAR, night vision, or 3D radar to see more accurately around the vehicle in poor visibility conditions. The answer to low light, bright low sun, fog, or dust is probably the same solution. But we were all promised FSD, so will Musk upgrade the hardware in our cars at Tesla's expense, or expect all of us to pay for the upgrade to get what we were all promised? INFORMATION REDACTED PURSUANT TO THE FREEDOM

    Source: NHTSA WEB SITE