2019 TESLA MODEL 3 Complaints

View complaints related to 2019 TESLA MODEL 3. The complaints found here are submitted by actual consumers with first hand experience. There are more than 600 complaints submitted for the 2019 TESLA MODEL 3. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2019 TESLA MODEL 3
    - Los Altos, CA

    Safety issue: Got a "Front Passenger Safety Restraint System Fault" (code RCM_a056) out of a sudden. Apparently, the passenger's occupied-seat sensor is not communicating with the system, leading to potential hazard in airbag deployment scenario. Upon reaching out to the Tesla Service Center, got a quote for $1600, which includes a replacement not only of the passenger's seat sensor, but there's also a need to replace the airbag - to maintain compatibility with the new sensor. Upon additional research, I've discovered that this is not merely wear and tear; some owners reported that this error appears on brand new cars. In short, Tesla is requiring customers to pay $1600 to cover a design failure that could result in a safety / injury. The company should be held liable to its errors, not customers.

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - St. Augustine, FL

    I continuously receive a notification on my car that the there is a fault with the passenger restraint system and includes a red income with the airbag. I have found hundreds of Tesla drivers that have reported the same issue. Tesla is claiming that my airbag needs replaced as well as other safety components with the seat that need retrofitted in order for the airbag to work properly. They quoted me over $2.4k for the repair and are holding me responsible for all costs since the vehicle is out of warranty. They told me that the airbag may not work properly. This is a common problem among Tesla’s and should be assessed.

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - Placentia, CA

    Error message from tesla: front passenger safety restraint system fault. Potentially impaired airbag deployment for passenger. Tesla fixed it under warranty in 2021. The issue is appearing again and I am out of warranty. The car will warn me once every 15 minutes (very annoying).

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - Raleigh , NC

    An error has displayed on the screen stating: "Front Passenger Safety Restraint System Fault RCM_a056 Service is Required" and reaching out to the local Tesla service center, I discovered the prescribed repair costs $1600. After searching online for other owner's experience with the error, I discovered that this is a common issue caused by a wire connection to the seat control model coming loose due to a poorly tensioned connector. Those other owners have reported that Tesla knows about this issue in their manufacturing and is refusing to fix the issue or issue a recall even though it is a safety issue.

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - Raleigh, NC

    Seat weight sensor does not always work. This results in the car putting itself into park while reversing / driving at low speeds. This also results in the car both not booting up / shitting down correctly depending on if it thinks someone is in the car.

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - Portsmouth, OH

    The contact owns a 2019 Tesla Model 3. The contact stated while charging the vehicle at a supercharging station, the vehicle shut off once the battery charge reached 250 miles. The contact attempted to move the vehicle to another charging station, and the vehicle failed to shift to drive(D). Due to the failure, the vehicle was towed to a Tesla Service Center where the contact was informed that the pyro fuse used to regulate the battery voltage had failed to operate as needed. The contact was also informed that the pyro fuse inside the vehicle was an aftermarket part; therefore, the contact would be responsible for the repair of the vehicle. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 85,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 TESLA MODEL 3
    - WHITTIER, CA

    The brakes of my car did not work on July 2023. I stepped on the brakes and the car did not stop. It accelerated. I almost crashed into another car as the car kept on going. The car beeped when getting close to another car & slowed. I had to maneuver the car to the side of the road to avoid a collision. It did not stop until the length of 2 cars. My husband checked my tesla car and saw there was an alert that the brakes did not work, however, he was unable to take a picture of the message and it did not re-appear. When I scheduled a Tesla service, at first it was a mobile service & they said it had to be checked at a service center. At the service center, I was told that nothing was wrong with my cars brakes and I was charged a $240 diagnostic fee. They state that they "test drove [the] vehicle and was unable to replicate customers concern. Using customers provided times stamp of 7/13/23 between 5:45 PM and 6 PM verified no brake related alerts where present. Technician inspected from and rear brakes, front and rear brake pad thickness was at 8MM. Customers stated about a recall related to loos brake caliper bolts, as of now there is no documentation available to service of any steps to take. For piece of mind technician torqued front caliper bolts to knuckled to 94NM and rear caliper bolts to knuckle to 83NM. Advise customer to monitor condition as it was a one time occurrence." - Component that failed were the brakes & the automatic emergency braking as it did not turn on quickly. - My safety was put at risk as I almost got into a car accident. - The Tesla Service Center at Buena Park "drove the vehicle and was unable to replicate" my concerns. - The vehicle was inspected by Tesla, but not by the police, insurance, representative or others. - There was a warning message that showed up when my husband went back to see if there were any messages and it stated that the brakes did not work. Of note, I do not recall seeing any messages before or during the incident.

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - Honolulu, HI

    The front wheels suspension are squeezing. For a relatively new and low mileage car I don’t think this should be happening. I understand there’s been a lot of complaints about this issue. We believe it should be recalled. Thank you!

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - Fontana, CA

    My back glass on my Tesla model 3 started to crack very bad there is no sign of any impact to the glass Tesla even stated it’s a stress crack and stated many teslas have this problem and continued to tell me even though it is a defect and a safety concern that the back glass can shatter and injury passengers in vehicle I would be responsible for paying to replace a defective back glass.

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - RICHMOND, CA

    Customer concern confirmed there is a creaking noise coming from the front of the car while turning, I performed a visual inspection and found that both RF lower control arm bushings are torn and the LF frontward lower control arm bushing are torn but this is not the cause of the noise the cause of the noise is the upper control arms I took the load off of the upper control arms and the noise went away I also had someone turn the wheels while I looked for the cause of the noise and found that the noise is coming from the upper control arms, recommend replacing upper and lower control arms to fix all safety concerns.

    Source: NHTSA WEB SITE