2019 TESLA MODEL 3 Complaints

In 2020 my driver side headlight assembly stopped working then in 2023 my passenger side headlight assembly stopped working. This includes the day time running light as well as headlight and turn signal in each assembly. No warning was displayed. This can cause confusion for other drivers and pedestrians through the inability to indicate my location or intention of travel. The first time this happened, the service center explained it was a component issue and the assembly was replaced by them. No warnings were shown from the vehicle.

The contact's girlfriend owns a 2019 Tesla Model 3. The contact stated while driving 73 MPH with the Adaptive Cruise Control activated, the vehicle experienced phantom braking. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 41,000.

On several occasions the autopilot mode braked unnecessarily. In one instance causing the big rig behind me to honk. Recently it braked hard when there were no cars around on the freeway. On a third time it braked as a car in a neighboring lane was close to crossing the lane but did not.

Went on a long trip over the last 2 weeks that involved >2000 miles of highway driving. Wanted to use the Adaptive Cruise Control but couldn't because of frequent sudden braking for no apparent reason. The last time that it happened was on I84 with no cars in sight in either direction, no large signs in sight, and no changes in pavement color in sight. We were traveling at 80mph with Adaptive Cruise Control engaged (Self Driving was NOT engaged) and the car suddenly braked to less than 50mph before I could intervene to regain speed control. We couldn't use Adaptive Cruise Control for the rest of the trip because we decided that it was too dangerous.

The rear view camera of my car it’s failing intermittently some days work some days don’t. So I found that there is a recall related to this specific issue. NHTSA Recall Number 21V-00D then I scheduled a service with Tesla indicating that I’m sending the car for them to honor the recall. They accepted and scheduled the service appointment through the app at $0 cost because obviously it’s their responsibility. Well for my surprise when I arrive to the Tesla Service Center in Coral Gables Florida, the person in charge refused to honor the recall saying that the car it’s not in warranty and that they don’t perform services on recalls even though I was showing them that the recall it’s on my VIN number at the NHTSA website. Now I’m worried that I may cause an accident because the car may malfunction due to this safety issue with the rear camera. Find attached screenshots of the conversations I had with them where they are basically refusing to properly perform the service for this recall that includes the full inspection of the coaxial cable to see if it’s too damaged and the replacement of the part.

The contact owns a 2019 Tesla Model 3. The contact stated while driving 45 MPH, the vehicle lost motive power. The contact stated that the message “Vehicle Hold Disabled” and vehicle shutting down and pull over safely. The contact was able to pull on the side of road. The vehicle was towed to the dealer. The vehicle was not diagnosed. The manufacturer was contacted, and the manufacturer had the vehicle towed to the dealer. The failure mileage was 34,148.

My vehicle is giving me a warning saying "Front left safety restraint fault - Service is required". This is a 2018 Tesla Model 3 that Tesla says is a repair and not a recall. But if my seatbelts don't work, this seems like it should be a safety recall.

Car in park in busy parking lot. Car reset itself to factory settings, profiles gone, everything at factory default. Put car in reverse, rear-view cameras pop on as expected, but as I'm in motion in reverse the cameras freeze and a dialog box pops up with details on "what's new in V11", preventing rear visibility.

Link - Lateral - Lower - Front - LH (Remove & Replace) LOWER LATERAL LINK -FRONT(1044341-00-D)

The car on multiple occasions while driving on the highway with either the cruise control or autopilot engaged, drastically brakes and slows down for no reason. These slowdowns are drastic and have occurred when there are no other cars or conditions to cause the response. The braking is so dramatic that it is unlikely that I could have intervened in time to prevent a trailing vehicle from potentially rear ending my car. The speed change was so drastic that a trailing driver also may not have been able to react in time. This is a serious issue that must be corrected without delay. This typically issue occurs within 15 minutes of engaging the cruise control or autopilot and has happened multiple times. The date below is the most recent occurrence.