2019 TESLA MODEL 3 Complaints

The contact owns a 2019 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the vehicle had experienced intermittent loss of the back-up camera. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 14,419. Parts distribution disconnect.

My Handicap Son, Devdutt Srivastava, on Cushing Parkway and Fremont Boulevard. Fremont, CA, on US October 24 Evening with no Auto Pilot or FUSD engaged. At threshold the light had turned Orange and my son proceeded with same pace as usual, without accelerating. A cross car with an Autistic Kid, most likely as my son is a Special Ed Masters and trained to spot one, rammed into the Tesla 3 which was fully wrecked. The Auto Collision Emergency Detection and Braking should have worked as it was Stop and Go Traffic at Peak Evening Hours between 3:50 and 4:30 pm. I have seen Toyota Prius Auto Collison Braking Work. Someone needs to stop Elon Musk and Tesla charging premium on false promises and taking toll on lives of innocent people trusting their marketing false propoganda and constant spinning on Auto Pilot and FUD with new additional confusion creating packages and options and moving features too and fro. This complicates the software and causes more bugs.

12/24 between 7:54am and 8:55am driving on the 10 west from Arizona to California while on auto drive within one hour experienced 4 times the car engaged the brake while traveling 80 mph on the highway. All 4 times there was nothing in front or side of the vehicle. The vehicle did not alarm a sensor that something was in the way. Fortunately we reacted quickly and continued with the accelerator so we didn’t stop abruptly on the Highway. 2 out of the 4 times it was a very hard brake the other two times it was hard but not nearly as forceful. Again nothing in the road, sun behind us, no indicators of obstructed cameras. We haven’t been on a long trip with the car in a long time, however my son drove from Orange County , CA to Los Angeles one evening about 6 weeks ago and he said the same thing occurred 3 times while on the trip and on the highway. I did Google the situation and it sounds like I am not the only one who has experienced the phantom braking situation. We have disengaged the auto drive and auto pilot the remainder of the trip.

"Full Self Driving" (FSD) 10.69.3.1 disconnect events lock out driver after five 'strikes.' This makes it impossible to diagnose repeatable faults until a future version unlocks FSD. My testing suggests there are problems with controlled intersections making a left turn. However, the lockout prevents documenting the problem(s). Locking out the software also makes it impossible for NHTSA, IIHS, and even the National Transportation Safety Board to identify and document failures with FSD. It also impacts car reviewers as well as this owner.

The contact owns a 2019 Tesla Modal 3. The contact stated while driving approximately 65 MPH with the autopilot activated, the cruise control suddenly deactivated and the braking system erroneously activated causing the vehicle to abruptly decelerate. The contact immediately depressed the accelerator pedal to avoid being rear-ended by a second vehicle. The cause of the failure was not determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 25,291.

The contact owns a 2019 Tesla Model 3. The contact stated that while his partner was driving at approximately 60 MPH in inclement weather, the lane departure feature malfunctioned, causing the vehicle to hydroplane and crash into the median. No air bags were deployed. The contact's partner sustained a sore neck and back; however, medical attention was not received. A police report was filed. The vehicle was towed to the contact's residence and was not yet deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.

Phantom braking is occurring regularly on a road trip from CA to LA. It has happened on clear roads with sunny conditions and no obstructions as well as in shadowy or dark conditions. It only occurs with cruise control on.

Poor LED headlight/headlight seal caused severe condensation (water dripping) inside headlight housing, which led to the headlight and turn signal to not function. No warning/notification received from the car. The car is 3 years old, past 50,000-mile warranty. Headlight inspected by Tesla service center and had to be replaced at owner’s expense due to out of warranty. Condition led to poor visibility and danger/risk to other drivers/pedestrians on the road especially at night. Attempting to obtain old headlight from service center, but have pictures on hand.

I started to having "Faulty Restrain system fault" around 49k miles on Tesla Model 3. Error pop up "service needed". Consult Tesla for repair. First they ask for $384 for repair harness wires attach for driver front seat. Upon checking warranty on Tesla.com, it provides 60000 miles and 5 years warranty for Restrain System coverage so tesla agrees to fix error for "$0". Upon taking car for repair, I was informed I had rodent cause damage (chewed) wires and it's not cover. I had to pay $180 for repair. I live in Phoenix city and where I live we don't have any problem with rodents. It's very shocking to learn that rodent get access to underneath of Tesla and can chewed on wires. Why wires are not covered with better material rather than cheap plastic tapes. Those wires play significant role in vehicle safety as far as restrain system is concern. Question is why Model 3 is so inferiors in quality and design that rodent get access to the wiring. Error cause many driving problems with air bags not working and causing speeding errors. I have read on Tesla Motor Club blog and many customers are experiencing same problem. Is there anything Tesla needs to do to make their car more safer on road? If you need more information please email me at [XXX] I can provide pictures of damage due to rodent provided by Tesla. Thank You,[XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Two lane highway I was in the left lane with the cruise control on not Full Self Driving. In the right lane was a semi which I came up along side off on the left , I was driving 70mph. (Speed limit) The car suddenly hard braked on it’s own. The car behind me had to brake to avoid an accident and went into the dirt. After that on this same drive, there were at least 6 more instances of phantom braking when traveling over a “wash bridge “ going under a highway sign, driving along side another semi and once without anyone near and an open road. This also happened 3 months ago and when I reported it to Tesla they said when I received the FULL self driving down load which I got the next day, the problem should be corrected. I also reported the previous problem to you, the case # 11488958.