2018 TESLA MODEL 3 Complaints
View complaints related to 2018 TESLA MODEL 3. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,000 complaints submitted for the 2018 TESLA MODEL 3. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 TESLA MODEL 3- Rancho Santa Margarita, CA
The rear bumper fell off on [XXX] on the [XXX] of the [XXX] bound for [XXX] toward Long Beach Airport when driving in the rain through a puddle of water. It’s a serious safety hazard for the model 3 and the cars behind. This is a widely reported known design flaw, but Tesla refused to cover the repair cost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2018 TESLA MODEL 3- Sugar Land, TX
The contact owns a 2018 Tesla Model 3. The contact stated that while starting the vehicle, the message "Front Passenger Safety Restraint System Fault" was displayed. The local Tesla Service center was notified of the failure and informed the contact the front passenger's side seat and air bag needed to be replaced; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 47,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 TESLA MODEL 3- Glendale, CA
This seems to be related to NHTSA Campaign Number: 23V235000. My front right hand lateral link bolt managed to back itself out and broke off the nut that contains the bolt. This is confirmed by Tesla service center in Burbank. This is a HUGE safety risk as the front end was not properly fastened and at highway speeds could have caused an accident risking injury and death. The only warning of the issue was a knock sound being heard when the car is turned fully at slower speeds. There was also a slight rattle heard while driving over uneven roads. The result was an out of pocket charge of $3000+ to the car owner. The car was never included in the original recall or the subsequent expansion of the recall. Clearly the issue is more wide spread and should be fixed by Tesla
Source: NHTSA WEB SITE -
2018 TESLA MODEL 3- ROCHESTER, NY
SERVICE ADVISORY FOR FRONT DRIVER'S SIDE SEAT BELT SYSTEM APPEARS ON CENTRAL SCREEN AFTER SEATBELT IS UNLATCHED AND RETRACTED. FRONT RIGHT SIDE ALSO HAD THIS WARNING BUT IT NO LONGER DOES. WARNING READS AS FOLLOWS : "! FRONT LEFT SAFETY RESTRAINT SYSTEM FAULT. SERVICE IS REQUIRED. NOTE: THIS WARNING REAPPEARS EVEN WHEN THE SEAT BELT IS HELD LOOSELY AND ALLOWED TO FULLY SNAP BACK INTO THE RETRACTOR. THE WARNING PERSISTS EVEN AFTER REBOOTING THE MAIN SCREEN (DOUBLE SCROLL WHEEL PRESS REBOOT)
Source: NHTSA WEB SITE -
2018 TESLA MODEL 3- Austin, TX
The new software update forced as part of the autopilot recall is terrible and the system needs to go back to the way it was. They adjustments make the feature useless. There are many unnecessary warnings and notifications, all of which destroy the driving experience and actually make the car less safe. Bring back the old system
Source: NHTSA WEB SITE -
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2018 TESLA MODEL 3- Sonoma, CA
Many Tesla owners are experiencing this issue: "Front left (or right) safety restraint system fault. Service is required" message on screen Tesla service quoted $430 for a repair of a problem that shouldn't exit on a privately owned, non commercial low mileage (<50k in 5 years) vehicle. Tesla service refuses to do a recall or warranty repair. Comparison; we have a family Volvo with ~250k miles and it has never had a seat belt issue!
Source: NHTSA WEB SITE -
2018 TESLA MODEL 3- West Covina, CA
When seated in my car, I turned the steering wheel and I heard a clunk noise by the driver side. After trying to turn it back, my car dropped and I checked outside and it looks like something related to the axle or arms caused the issue. My axle seems to have separated and fell off and a bolt came off. This is a safety issue and I could’ve died if I was driving at higher speeds like on a highway.
Source: NHTSA WEB SITE -
2018 TESLA MODEL 3- Tumwater, WA
On automatic setting, windshield wipers are erratic. Rain can be heavy and wipers don't engage. Requires manually operating wipers that are supposed to engage when windshield becomes wet from atmospheric rain.
Source: NHTSA WEB SITE -
2018 TESLA MODEL 3- seattle, WA
began receiving fault alert 'RCM_a021 - Front Left Safet Restraint System Fault' in December 2023. Web query indicates this has become a common problem, with the source being a loose connection of the seat wiring harness under the front driver's seat. No other observed malfunction of the vehicle. alert occurs whenever car is entered and powered on (seat adjusts for specified driver). Alert seems to be based on loose wire that is either loose or severed at the wire harness connection.
Source: NHTSA WEB SITE -
2018 TESLA MODEL 3- Downers Grove, IL
I have three potential safety hazards to report. Tesla has advised that there is no recall for any of these. 1) The car issued an alert that says "Front Passenger Safety System Fault." This seems like the most serious. 2) The horn malfunctions and does not work at safe level 3) The driver's side mirror does not consistently extend out preventing the driver from adequately using the mirror for driving.
Source: NHTSA WEB SITE