2019 TESLA MODEL 3 Complaints

The contact owns a 2019 Tesla Model 3. The contact received notification of NHTSA Campaign Numbers: 21V00D000 (Electrical System, Visibility, Back Over Prevention) and 22V702000 (Visibility) however, the parts to do the recall repair were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

At night, both left and right side turn signal cameras (repeater cameras) become heavily obscured with glare when using turn signals. This interferes with lane keep assist, blind spot/collision warning, autopilot functions, and the ability for a driver to safely discern the presence of a vehicle in the vehicle’s blind spot. In November 2022 Tesla stated “It is a characteristic of the product… that has been design enhanced in newer vehicle production.” The issue is caused by 3 small holes located on the repeater camera’s printed circuit board (PCB) that allow internal light from the turn signal repeater to shine through the PCB to the camera sensor side, directly obscuring most of the camer sensor. The new “design enhanced” version covers these 3 holes with tape, eliminating the problem. Tesla does not view this as a concern and does not cover this safety issue under warranty. A very large number of owners have filed complaints with Tesla. Some owners had the parts replaced under “good will” while most have been charged for the replacement of the side repeaters as Tesla doesn’t classify this as a defect in “materials or workmanship”. Despite this, Tesla felt compelled to “enhance the design” by eliminating this problem. It’s absurd that Tesla knows about the issue and went as far as correcting it to prevent further problems, but won’t issue a TSB for vehicles effected by this “characteristic” that poses a major safety concern.

The high beams frequently don’t work. It has to be off auto. They only work sometimes I have to pull the left stalk forward to have them on. They should over ride the system if I push the stalk forward so I can see the road. I have allot of deer in my area and I’m afraid to drive often because the system isn’t working right. They want to charge me $1,363 to look at it.

Battery system is malfunction with power conversion system. I notice it is only charging 32/48A. After talking to Tesla, they said it is the power conversion system failure and it wouldn’t be cover under the battery warranty. I know there is a lot of other Tesla owner with this issue as well. Please investigate this incident to see if Tesla should recall the system. Thank you.

Was using autopilot feature on the vehicle on thanksgiving. Was going about 75 miles per hour when suddenly autopilot failed and the car lost control. I had to quickly regain control of the vehicle before I crashed. I took photos of the error messages and reported the incident to tesla via the tesla app. Typically autopilot fails gracefully and provides notifications. I’ve never seen it fail with no warning and loss of control of the vehicle.

Major side impact. Vehicle struck 30-35mph perpendicular to direction of travel. Vehicle did a 180 and suffered significant damage. Side Airbags did not deploy and shattered glass projectiles were flung to the head area of rear occupant, as evidenced by glass shards caught in car seat head area.

A recall was issued on Dec 21, 2021 regarding a potential camera issue due to a cable wearing out. It states that a remedy is unavailable. However, it has been almost a year since this recall and I believe this is not a reasonable time frame at this point. My camera has become glitchy and sometimes shows a green screen rather than the actual camera view

While freeway driving with autopilot (adaptive cruise control) engaged the car will suddenly break VERY hard when there is no reason to. This is SUPER dangerous when traveling at 70 mph and someone is behind me. This is a known issue (phantom breaking) that has been a problem for years and not resolved.

The contact owns a 2019 Tesla Model 3. The contact stated while driving 65 MPH, the vehicle experienced "phantom braking". The contact stated no warning light was illuminated. The contact was able to continue driving to his destination. The contact informed the manufacturer of the failure through the Tesla App and the mobile service unit was dispatched to inspect the vehicle. The vehicle was not repaired. The contact stated that recently he had experienced the failure five times within an hour and a half. The manufacturer had been informed of the failure. The failure mileage was approximately 21,100.

The contact owns a 2019 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.