2018 TESLA MODEL 3 Complaints
View complaints related to 2018 TESLA MODEL 3. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,000 complaints submitted for the 2018 TESLA MODEL 3. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 TESLA MODEL 3- San Francisco, CA
My Tesla has been in need of repair for a "System Restraint Fault" 5 times since the car was purchased and 4 times in the past year. The Tesla service center has replaced multiple components including the seat harness, seat sensor, airbag, low voltage circuits over the span of the service appointments. It is unknown what would happen if an accident were to occur with the sensor fault activated or if it would cause an accident. I bring this issue up because it is a known issue to Tesla but I have not seen any recall information, nor does it seem like the service centers know how to fix the issues, especially since I have taken the car in so many times during the life of the car.
Source: NHTSA WEB SITE -
2018 TESLA MODEL 3- WOODINVILLE, WA
Lost power steering. It started working again, but the dealership recommended a replacement due to corrosion which amounted to around 4k. Comprehensive insurance would not cover since the damage was gradual and not immediate.
Source: NHTSA WEB SITE -
2018 TESLA MODEL 3- Cape Elizabeth , ME
Power steering went out in August 2023. It would go back on temporarily intermittently after turning the vehicle off and then on, but ultimately went out for good.
Source: NHTSA WEB SITE -
2018 TESLA MODEL 3- Berwyn Heights, MD
Airbag failed at 60k miles requiring a replacement. This is a known- safety issue, Tesla has corrected this problem in later cars, and Tesla should issue a recall to correct. I have error codes RCM_a015 and RCM_a014
Source: NHTSA WEB SITE -
2018 TESLA MODEL 3- San Jose, CA
My car went out of warranty for seat related issues in December of this past year 2023. I don't even have 26K miles on my car therefore not a heavy driver. This week I experienced an error RCM_a021, front left safety restraint system fault, which I've researched has affected many others and appears to clearly be a safety flaw. The service team mentioned this isn't covered. My airbag light doesn't go off and is constantly on, my seats no longer save the seat setting (which occurred a couple of months ago but I didn't think about it).This is a safety hazard should I get into an accident. There were no previous warning issues prior to this warning error which occurred this week. According to Tesla, if the airbag light remains lit, schedule a service appointment immediately and do not drive. The service team mentioned the seat harness is faulty remotely and according to what they can see. I have not had them look visually yet though. They do not cover the repair for this as it's out of warranty. There's even a bulletin posted on this issue/repair by NHTSA therefore is known problem. [XXX] I'm unable to upload any files. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
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2018 TESLA MODEL 3- Westbury, NY
When driver seat adjusted to end positions (e.g all the way up/down/forward/backward), it causes an error message stating “Front left safety restraint system fault” & and airbag failure icon would appear. This usually cause by the wire harness being pinched or stretched. The error message may come and go based on the position of the seat, and occurs more frequently as time goes by. I am concern that the airbag or other safety restraint system may fail to engage when the message pops up. Tesla community has reported similar failure.
Source: NHTSA WEB SITE -
2018 TESLA MODEL 3- Richmond, CA
Cabin facing camera required for using Autopilot stopped working after software update requiring cabing camera usage. Technician has stated that many cameras have had to be replaced since the update requiring the use of the cameras
Source: NHTSA WEB SITE -
2018 TESLA MODEL 3- Nesconset, NY
Front suspension components need to be replaced due to loud creaking noise, vehicle is out of warranty and has only 42687 miles. There are several bulletins on related suspension issues, [XXX] Testa did replace the controls arms in this car on 09/09/2021 but it seems like the same defective parts were used. They replaced defective parts under warranty with the same type of defective parts but are refusing to warranty the repair since their parts only have a 1 year warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2018 TESLA MODEL 3- San jose, CA
Got into car after update, screen blacked out, could not to hard reboots. App could no longer see car. Tech support couldn't remote into vehicle or get in touch with it. Had to have it towed to service center. It's been sitting there for 6 days with no diagnosis just an estimate for $530 to troubleshoot the car. This update caused my car to completely be unresponsive and undrivable. I also had a carseat in the car.
Source: NHTSA WEB SITE -
2018 TESLA MODEL 3- Antioch, CA
My Model 3 began giving an RCM_a056 error indicating a fault with the front passenger safety restraint system. When I scheduled service for this fault at Tesla, they advised that the front passenger airbag and occupant sensor for the right/front seat needed to be replaced. Research into this issue revealed at it is a common issue. Other owners reported Tesla covering the cost of this repair (indicating they know this is a manufacturer defect in a major safety system and not a one-off issue.) Unfortunately, Tesla refused to repair this issue without payment, insisting that my SRS warranty had expired. I believe this is a manufacturer defect in a critical safety system that should be investigated for a possible recall.
Source: NHTSA WEB SITE